All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

March 13, 2020

I talked with Carter when using the help chat to answer a quick question with some coding issues. 10/10 would recommend asking for Carter when you use customer support! Thank you again Carter! Great job at hiring helpful and knowledgable employees Bold!

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2020

Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.

Store

NOMINAL

Using app

Over 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Without a doubt, one of the BEST apps I'm using for my shop. The ability to not only add options, but also add conditional options, has been a game changer for my business. Special thanks to Mona and Aman for the 5-star service they provided as I migrate to a new theme. I ran into a couple of issues and they resolved them in record time. Wholeheartedly recommend the app and the service they provide. Update 2023: Still amazing support! As I migrated to a new theme Deleen was able to quickly come up with a solution for me that enabled me to configure the app exactly how I wanted.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Nir was an amazing customer support person who went above and beyond. I did not expect this level of service since I've had bad experiences in the past with subpar service where only "by the book" responses were given. Nir really knows his stuff and I would have had to pay a developer hundreds of dollars if not for him. Thanks!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

There is no developer better than Bold! Been using a couple of their apps for a while on multiple Shopify stores. Carter helped me customize the apps to my theme and business with a breeze. Thanks again!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2020

After several successful years with Version 1 of Product Options we just switched to V2. This app is indispensable and just a gold mine for our store. The liquid installation was done quickly and efficiently and a few glitches were solved professionally and efficiently. But it was the personal way in which Camila and Navjot handled the communication during the process that really made me like Bold now even more than before. Thanks from Germany to everyone at Bold for your ingenuity and customer service.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Seems great so far, needed to talk to support and both Raphael and Naman were very helpful :) Would be nice if the currency conversion worked perfectly but they recommended a free app to fix this so hopefully this should do what I need!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Not so experienced with the app. Just asked their chat support for help and I recieved the most amazing support I've ever gotten. 100% worth it! Would recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

The customer service team was very helpful and great to work with. Took the time to help me out with my issue.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

Bold options is the best app if you want to add product options and specialization to your store. They have the best customer support, super helpful and quick to respond

Using app

11 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 25, 2020

The support team at Bold are super helpful - especially Priyanka. After trialing alot of apps, I realise I should have made my life easier by just installing Bold Product Options – is very easy to use with a lot of control over options. Highly recommended *****

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

So we added this app to our website www.BackChairBag.com to offer Personalization to our customers when they want to add there name or initial / Monogramming to there Back Chair Bags. I Must say I went through a few different apps here on shopify app store and this one is THE BEST! Samantha was a great help to get us up and running she walked me through the steps and I must say it was very smooth! SAMANTHA you are the BEST! We have another company that is looking to do the same thing and we have 100% recommend BOLD PRODUCT OPTIONS! Again Thank you so much Samantha for all your help! Deron

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

Sukh and Rony helped me resolve an issue quickly on my product options. I made some adjustments to an existsing option and left in some faulty conditions. Thank you Rony for for getting my options fixed

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Wow what a great experience i have had with Bold. I had a small issue with the installation but Marty help me out immediately Thank you Thank you!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Tres bonne app, le service client est rapide et efficace je recommande fortement cette application shopify

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Chintan helped me to integrate the Custom Name Field on the Product Page. Works very well now. 5 Star Support and of course 5 Star for Bold

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

This is a very good app. The support was solid and helped me with the installation. It is an application that can be used with confidence.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

They are great! app, service and customer service :) thank you guys! Aryan Sharma helped me a lot with my inquiries!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

This has been a great app for my store. I wish it was a little cheaper, but works well. Every time I've had a problem (And that's not much), the support team has always been quick to help. Shout out to Vighnesh for the help! I recommend this app.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0