SC Product Options  for Shopify

SC Product Options

Customize products with variants & color swatches to boost AOV
Rating
4.6
Feedback
1,255
Reviews
Chart
#269
Shopify

All reviews

5 / 5 Share
Oct. 28, 2019

Thanks Nir for all of your help today! Definitely above and beyond what I was expecting from a chat. Absolutely love Bold Options app, it's a must for any shop that offers customization. Nir was able to help me troubleshoot why some orders don't come through properly, turns out it's not an app issue but rather a social media browser issue. At least now I can give a heads up to my customers!

Store Using app Total reviews Average rating
MacAttackGear Over 2 years 9 5.0
Developer Reply

Thank you for the kind words; we're elated to hear that Nir was able to provide you an above-and-beyond customer service experience! We certainly strive to give our customers top-notch service, and are happy to see an alignment on that. We're sorry about the issues you ran into with your orders not coming through properly, but it's great to hear that you were able to get the answer as to why it was happening, and give a heads up to your customers!

5 / 5 Share
Oct. 28, 2019

Excellent product options app! Also received very prompt help from Chintan when I had a question. Highly recommend!

Store Using app Total reviews Average rating
Developer Reply

Thanks ver much for the kind words about Product Options and our support specialists! We're glad to hear that you're loving our app - please let us know if you have any other questions about it, as we'd love to help you out again.

5 / 5 Share
Oct. 25, 2019

We had some questions about some edits in the Bold product options. It was solve very quickly and clear ! Thanks Chintan

Store Using app Total reviews Average rating
Woodzs 7 months 1 5.0
Developer Reply

Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that Chintan was able to quickly answer your questions about editing some of your options within Product Options. You have very beautiful furniture, by the way!

5 / 5 Share
Oct. 22, 2019

The help Dylan gave us today was so appreciated. Overall great customer service! Thank you! We could not have gotten through this tough problem without him.

Store Using app Total reviews Average rating
Rise Gardens About 2 hours 3 4.7
Developer Reply

Thank you for the review! Dylan is one of our newer members, and he's already doing such an amazing job; thank you for taking the time to recognize him and share your appreciation! We love hearing that you had a great customer service experience with us. We're always rooting for you and here to help whenever you need it, so please reach out any time with any questions or concerns you may have.

5 / 5 Share
Oct. 21, 2019

Great support team! They always respond fast and answer my questions! I highly recommend this app to everyone!

Store Using app Total reviews Average rating
Madovar.com Luxury Gift Boxes Over 1 year 4 5.0
Developer Reply

Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again! By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!

5 / 5 Share
Oct. 21, 2019

First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...

Store Using app Total reviews Average rating
AFBookstore.com 5 days 6 5.0
Developer Reply

Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page. We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!

5 / 5 Share
Oct. 15, 2019

Customer Service is BOMB.COM! Rony is the best of the west and hands down the best in the office! Thanks for the help!

Store Using app Total reviews Average rating
Jett + Jax Bows About 2 hours 1 5.0
Developer Reply

We love hearing that; thanks so much for sharing your experience! We're so glad to hear that Rony was able to help you out with everything. Thanks a lot for the kudos!

5 / 5 Share
Oct. 15, 2019

This App, Rick, and the team at Bold that helped me get up and running quickly are the best. I appreciate the quick support, follow up and suggestions on ways to accomplish what I needed to get done. Thanks for the support!

Store Using app Total reviews Average rating
Gear Impressions 3 days 2 5.0
Developer Reply

Hi there, thank you so much for taking the time to leave us a review. We're super happy to hear that our support gurus were able to get things working for you and suggest some ideas to try in order to get things working the way you wanted!

5 / 5 Share
Oct. 11, 2019

Really great application. I did enter different kind of options and the customer service is great too. They really our website. Thanks to Dylan for the help!

Store Using app Total reviews Average rating
Canada Billard 2 months 3 5.0
Developer Reply

Hi there, thank you so much for taking the time to leave us a review. We're really glad to hear that Dylan was able to help you get the options set up and working for your store. Great new website, by the way!

5 / 5 Share
Oct. 9, 2019

Big thanks to Alexa from Bold helped us implement and fine-tune the app and settings! Really great feature to have on any website.

Store Using app Total reviews Average rating
The Best Gift Ever :) Almost 4 years 15 5.0
Developer Reply

Thanks very much for taking the time to leave us a review! We're glad to hear that Alexa was able to get the app up and running for you, and it's great to hear that you're enjoying our Product Options app! Please let us know if we can assist with anything else. :)

5 / 5 Share
Oct. 8, 2019

Great product, very easy to use and they have a very very responsive support team. Just write them where you’re stuck and they’ll sort it out in the background.

Store Using app Total reviews Average rating
Chapters 16 days 12 4.8
Developer Reply

Thanks so much for the review; we're glad to hear that you've found our product and support to meet your needs! We're happy to have been able to assist with the issues you ran into. :-) Thanks very much for leaving us a review! I love the stationary you guys sell!

5 / 5 Share
Oct. 7, 2019

We couldn't run our store without this app. We rely on it for custom products that require sizing without inventory. The support Bold offers is critical. Simran on live chat is the best and cleared up and remaining issues!

Store Using app Total reviews Average rating
Wear Your Music 5 months 7 5.0
Developer Reply

Thanks so much for the review; we're really glad that our Product Options app is helping your business in such an integral way! Your products are so unique - I love the idea behind the unique guitar string jewelry. We'll be sure to share the kind words with Simran, too!

5 / 5 Share
Oct. 2, 2019

GREAT product and customer service. Sukh helped a lot. Must write more.Must write more.Must write more.

Store Using app Total reviews Average rating
ringsforchamps 5 days 1 5.0
Developer Reply

We're so glad to hear that Sukh was able to help you out with what you needed! We appreciate you taking the time to leave us an app review - cheers! Your rings are gorgeous, by the way!

5 / 5 Share
Oct. 1, 2019

Simran was very quick to help with updating our base price when a discount was applied and we had product options needing to be updating. Thank you Simran.

Store Using app Total reviews Average rating
Cali Raised LED About 1 year 7 5.0
Developer Reply

Hey there, thanks so much for taking the time to leave us a review! We're so glad to hear that Simran was able to help you out with the the updated discount being applied. We'll be sure to pass along those kind words. :-) Please let us know if we can help with anything else! Cool variety of LED products for trucks, too!

5 / 5 Share
Aug. 13, 2024

Amazing app for my shop!! Does everything I need to do, gained me more sales with additional items.

Store Using app Total reviews Average rating
Woof + Wonder Co. Over 5 years 1 5.0
Developer Reply

Thanks so much for the review; we're really glad that our Product Options app fits your store's needs! Please let us know if we can help at all, but in the meantime, we look forward to seeing your continued success. :-) By the way, I LOVE your Halloween-themed dog bandanas! They are so cute.

5 / 5 Share
Sept. 27, 2019

Amazing app, it helped me so much. The team is very professional, thank you Jericho and the other ones! I definitely recommend this app if you want to sell personalized products!

Store Using app Total reviews Average rating
Amour & Bijoux About 4 hours 3 5.0
Developer Reply

Hi there, thanks so much for the review; we're so glad to hear that you're loving our Product Options app! Thanks so much for the recommendation, we love hearing awesome feedback about our app, support, and specialists!

5 / 5 Share
Oct. 8, 2019

Customer Service response time is best among apps used so far in the upcoming launch of our site. Nir and Subneet have been there to help me with any questions I have. Any strange occurrences, I open up chat and get response immediately. They don't only help fix the problem but they also explain it in a way for me to understand the process and fix the solution on my own. Friendly staff with extensive knowledge. Very helpful so far. :) We will update along the way to our launch date. *Jericho along with Nick Y., Nick F. and Jordan helped fix an issue by next business day. Mona at Bold helped us quickly format where our options showed on the product page so that our online customers have a more user friendly ordering process.

Store Using app Total reviews Average rating
Promo-Supplies 20 days 2 5.0
Developer Reply

Thanks so much for taking the time to leave us this kind review! We really appreciate hearing that our live chat specialists were able to get everything resolved for you so quickly and explain it in a way that you can both understand, and can help you fix it in the future! Please let us know if you need any other assistance as you continue preparing for the launch of your store. :-) Best of luck!!

5 / 5 Share
Sept. 25, 2019

Omg, I just had the best customer support experience ever. Nir was a phenomenal support and helped me so much with organising how my products looked like. I heavily recommend! I also have had help from Sukh, they were very helpful and I can't say a bad word. Thanks to them my webshop will work just fine!

Store Using app Total reviews Average rating
Sögreni of Copenhagen 6 days 2 5.0
Developer Reply

Hi there, thank you so much for sharing your experience with our customer service team! We're so glad to hear you left the experience feeling so good, and that Nir was able to help with getting your products organized using Product Options. Please let us know if you need any other assistance! :-)

5 / 5 Share
Sept. 23, 2019

We've had BOLD for a few years now and love it! Customer service is always great and they are quick to respond with a fix ASAP. If it cannot be resolved right away they put me in contact with someone who can get it done within a few days and keep me in the loop the entire time. Nir was awesome at fixing my issue right away and even walked me through how to avoid and resolve the issue if it occurred again.

Store Using app Total reviews Average rating
Simply Straws Almost 4 years 2 5.0
Developer Reply

We're glad to have you as a valued, long-time customer! Thanks so much for the review; we love that you love our Product Options app. :-) Thank you so much for sharing your experience with our customer service team; we do our best to get things solved and working for our merchants as soon as we possibly can! Love your sustainability efforts, and the variety of reusable straws you offer!

5 / 5 Share
Sept. 20, 2019

Nirav, Laurel & the whole team are always very quick to respond to our requests and the app works perfectly with every theme we have used. I would highly recommend it.

Store Using app Total reviews Average rating
Sip Whiskey 5 months 1 5.0
Developer Reply

Thanks so much for the review; we're glad to hear that our customer service team was able to get everything working properly on your theme, and respond in a timely manner! We really appreciate the recommendation. :-) You have a great selection of spirits, by the way.

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