SC Product Options
Customize products with variants & color swatches to boost AOV
Rating
4.6
feedback
1,245
chart
#980
All reviews
Sept. 18, 2019
Wouldnt have a business without this app! Really hoping that they catch up and over take the competitors with a live preivew and live image preview app.. Don't really want to pay for it privately for them to just realease it to everyone for $30 a month.. see it in action live on our personalised jewellery store www.annalise.co.uk
Hi there, thank you so much for the review! Were so glad that you're loving our app; personalization is so important when it comes to sensitive jewellery such as what you're selling, which is absolutely beautiful by the way. Thank you as well for your feedback about features! I'll be sure to share that with our developers and hopefully we can see that come to fruition in the near future. :-)
Sept. 10, 2019
Victoria & Rony were so helpful!! They were very patient and attentive. It is nice to have such reliable customer service when you're still learning! Thanks again!
Thanks so much for taking the time to leave us a review and give our support crew a shout out! There can certainly be a learning curve when it comes to some of our apps so we are more than glad to walk you through any questions you have about them. :-) So glad we were able to help you out! By the way, your product looks delicious!
Sept. 4, 2019
It's in Staging mode for now as we're testing it out still but so far so good. Really helpful support and Developers are quick to optimize the app to our needs. Feel free to outreach them if you need some specific customization. We're missing some functionality like picking add-on item from Shopify catalog instead of upload images from the zero but Developers mentioned they're working on increasing features in a future and collect all feature requests from their customers, so hopefully our request will be heard. Thank you!
Thanks so much for leaving us a review for both Discounts and Product Options! :-) Glad we have been able to help you during your testing process.
Sept. 9, 2019
Update - BOLD contacted me and have taken care of everything I have asked for. Thanks Nirav -11Bravos
Hi there. Thank you for leaving us this feedback, we highly appreciate it. I took a look into your requests and I just wanted to sincerely apologize for the lack of communication that has come from our end regarding your escalated installation. It normally takes a few business days for our Tier 2 team to test and work on more complex issues, however you absolutely should have received better communication than what was given (which was none, from what I can see). On behalf of our customer service team, I just wanted to once again say how sorry I am for the lack of communication. It's certainly not how we aim to conduct ourselves, and this certainly should have been handled a lot differently. One of our specialists has reached out to you in order to discuss the entirety of this issue (and your original request) further, and we hope to be able to rectify things with you. However, we also understand you need to do what's best for your business, even if that means using a different app.
Aug. 30, 2019
This app has helped us bring in much more revenue and allowed us to expand our customizable product line. Customers love it! Brenda was a great help with the installation process. Thanks Brenda!
Hi there! We're so happy to hear that you've been enjoying our Product Options app in order to expand your product line. We love hearing that our merchants are succeeding, so thank you very much for sharing, and we'll be sure to share the kind words with Brenda! Please let us know if we can help you with anything else. :-)
Aug. 27, 2019
Thank you, Rahul for your prompt response in solving the issues I encountered with Product Options by Bold app in less than 10 mins. that I've been facing for a week. You're such a great help!
Hello there; thanks for leaving us a review! We're very sorry to hear that you've been facing an issue with the app for so long, but are glad to hear that our customer service gurus were able to resolve it for you so quickly. Please let us know if you need any other assistance; we'd be more than happy to help again!
Aug. 27, 2024
The app does a great job and has added quite a bit of revenue to our site by allowing an easy way for customers to add small upgrades to their order. I had some issues when installing a new theme, and they were extremely responsive. I wouldn't hesitate to recommend the app to any other business owner who wants to add paid product upgrades or a simple way for customers to add personalization or notes to their orders.
We're so glad to hear that you're enjoying our app! We always recommend making a duplicate copy of your theme before inserting the code just in case. :-) But our team of installers are always ready to help in case anything goes wrong, especially when there's a lot of code. We'll be sure to share the kind words with Rahul! Thank you for leaving us a review, and you have an awesome selection of tumbler cups by the way!
July 30, 2019
This app allows me to offer complex product options without slowing the site down. I previously tried used Shopify's variants, but with the color choices I offer they were unable to process the options. Bold Product Options is a perfect solution. The customer service I've been receiving is amazing. Honestly, its the best I've ever received. There was no problem they could not solve and were so generous with their time. I have to thank Val in particular for her help. Come for the app - stay for the service!!
Hi there! Thank you so much for your review. Really glad to hear that Val could help you out and we're always excited to go above and beyond. Please let us know if you need anything further from here!
April 29, 2020
Great app and great support, thank you Rajni & Shubhneet for jumping on the issue and getting it resolved. Bold has delivered once again! *update* Needed a little bit of support and reached out. Ended up with Aryan who was amazing. 10 Stars!
Hi there! Thanks so much for your review. We're so happy that our team could help resolve this for you and I'll be sure to pass this along to Shubhneet and Rajni :) Please don't be a stranger if you need anything further from here!
Oct. 1, 2019
Muy buen servicio a cliente, lo recomiendo mucho, la levamos usando ya más de 1 año y todo funciona bien. Chali and Samuel rock
Hola! Muchas gracias por tu review! Nos alegra mucho que estés disfrutando de nuestras apps. Recuerda contactarnos sin tienes alguna duda! Estamos para servirte :)
July 30, 2019
such a genius team... lovvvvvvvvve them guys all . although i have not finished my installation yet , but!!!!!! i have felt grand love from each officer like Taylor, Jade,Paul, and Ankur ,and Laurel. those guys all are very awesome !!!! recommend to all of you !!!! bold must be a great company !!! only a good company ...then will have good customers relationship management !!!!!
Using app
5 days
Total reviews
2
Average rating
5.0
Hi there! Thank you so much for the review. We're always happy to get shout outs like this and everyone on our team was excited to see their names emblazoned on the app store :) We look forward to hearing from you in the future!
July 25, 2019
This app is awesome! It's robust yet easy to use and enable me to sell custom items with ease. The support is fantastic too!
July 15, 2019
Really enjoying the Bold Features thus far. Jennifer was very helpful - customer support for Bold is great. Love the live chat feature, I never have to wait and they're always willing to look into the problem deeper and figure out the problem. Thanks!
Hello there, thanks so much for the kind words! Our live chat feature is certainly a great way to get quick answers to more general questions - we love being able to serve our merchants immediately through there! Please let us know if you have any other questions or comments - we'd love to help. Best of luck with the launch of your store!
Oct. 15, 2019
OUTSTANDING CUSTOMER SUPPORT!!!! Roni was the best, he helped me save hours of work in creating options. Great service.
Hi there, thank you very much for the kind words! We'll be sure to pass those along to Challi, as well. We look forward to seeing how you use Product Options to populate your furniture store; best of luck with the launch of your website!
July 11, 2019
Absolutely freaking awesome! Love the bold apps, does everything it's supposed to and a little bit more.. Support is spot on (Jennifer was great!) ;) 5*.
Hi there! Thank you very much for leaving us such a great review. We're elated to hear that the app has suited your business' needs and met your expectations. We'll be sure to pass along the kudos to Jennifer! Please let us know if you need any further assistance.
May 5, 2025
Amazing, above and beyond! Thanks for your quick response and successful reparation. You really changed things up! I am a creature of habit. Hoping you put back the ability to add options while a product is still a draft. Lina has helped me tremendously find my way around. She is a keeper! Thanks!
Hi there, thank you for leaving us a review. We're so happy to hear that our support team was able to resolve any issues or questions you had about the option sets and logic! Don't hesitate to reach out if you have any other questions about the app; we'd love to help again. Also, your custom wood sewing tables are gorgeous!
July 31, 2019
Challi helped via the chat today, Challi was friendly and although no problems were resolved but he kept me well informed that the problem was being looked into.
Hi there, thank you for the review! We're sorry to hear that we weren't able to resolve your issue via chat; sometimes it requires our app specialists to look further into your store and tackle the issue. :-) We appreciate your patience during this time, and wish you the best of luck with the launch of your store!
July 2, 2019
Sukh was very helpful! Thank you for everything. The app did what we needed it to do and was actually kind of fun to use.
Hi, thanks so much for the review; we're really happy that our support team was able to provide you with the help you needed, and we love to hear that you're enjoying using the app! :-)
March 5, 2020
Thank you Dylan!! for the quick and awesome work with helping us out!!! Keep up the great work and effort!
Thank you for taking the time to leave us a review; we're very happy to hear that Rick was able to help you out with the app! Should you have any other questions or comments about Product Options, please don't hesitate to reach out again. Your Active Life Series of glasses look like they're great quality and wouldn't budge during high-impact activities!
June 21, 2019
Thank you, Rony, Shubneet, Sam!! We updated our website and nothing transferred over and the people at Bold just swooped in and did everything for us! It makes our store flow so much better with the product options and the customer service is super attentive and efficient. 5/5 would recommend!
Hi there, thanks so much for taking the time to leave us a review! We're so happy our support specialists were able to get everything transferred over properly for you; that can certainly be a stressful situation! Please don't hesitate to reach out if you need any further assistance; we're glad to help.