SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#652
All reviews
Rating Breakdown
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Jan. 31, 2020
Bold provides a great functioning app, along with amazing technical support! I would highly recommend them.
Jan. 30, 2020
This app was super confusing at first, so I hopped onto the support chat and Samantha was the biggest help in the world! After a few questions it was amazing how much simpler the app became and now I can offer variations in my products that I had only dreamed about! Thank you for making it super easy.
Jan. 30, 2020
Great support! Their team went way beyond what I have expected of them and did so in a very timely manner. By buying this app you definitely get much more than what you see on the screenshots. Thank you Camila, you are a hero!
Jan. 29, 2020
Carter and Kaiser are two thumbs up!!! Thanks for your prompt and quick solution!! :D I had an issue in changing the option order and they did in a 5 mins!
Jan. 24, 2020
I reached out to Bold, after receiving no help from another provider for over 3 weeks. Carter was so helpful, in a matter of minutes he set my mind at ease and provided me with the necessary tools I needed. He even made sure to inform me that I can contact them at anytime for more assistance if needed.
Jan. 24, 2020
Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!
Jan. 23, 2020
This is a great app and the customer/tech support is great. Thanks to Vighnesh for helping me out today!
Jan. 23, 2020
I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service
Jan. 27, 2022
This app is fantastic, the team including Carter and Sukh are quick to help and answered all my questions. Thanks very much! Follow up - Carter was a big help again setting up Bold Options in the background on a new theme launch so that there would be no hiccups when going live. Way to go Carter! Jericho jumped in and worked his magic to fix a little issue when we switched themes. He fixed it quickly and effectively. Thanks Jericho!
Jan. 17, 2020
This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card Great support, too.
Jan. 17, 2020
The app is great. I'm very pleased. I got a lot of help with the installation from Pratihba. She is wonderful and very professional. Everything I need for my store has this app. Thank you
Jan. 17, 2020
I've used this app for three years and it is excellent. Once you get your head around the conditional logic it is very straight forward. The help desk is brilliant and always quick and efficient. Tonight I was helped very efficiently by Priyanka.
Jan. 15, 2020
I use this app on several of my shopify accounts and love them. I recently had to contact support for the first time and the fix was surprisingly easy, I just missed the button but Sukh helped me out and it was a smooth easy fix. Just needed to update it for my new theme. Love these peeps!
Jan. 15, 2020
The options needed some customization and improvements, the customer support was quick in resolving all the concerns. Cheers to Dylan for all the help!
Jan. 13, 2020
Great customer support from Kelsey, she answered all of my questions and was very helpful in the way that she explained everything.
Hello there! Thanks very much for the review; we appreciate it, and are glad to hear that you're enjoying our app and customer service! Please don't hesitate to reach out if you have any other questions - we'd love to help again.
Feb. 9, 2020
Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.
Hello there! We're really glad to hear that Kelsey was able to help you out with getting the installation done. We're more than happy to make the necessary adjustments for you if it's possible. Thanks very much for the recommendation; please don't hesitate to reach out again if you need anything else!
Jan. 13, 2020
Sukh and Grant did an awesome job helping us get our new options to show up in the right places. quick service too!!
Hi there! Thanks so much for taking the time to leave us a review; we're glad to hear that Sukh and Grant were able to work with you to get the new options showing up properly in the correct spots! Please don't hesitate to let us know if there's anything else we can help you with.
Jan. 11, 2020
Great App, works great for me and their email support is great and helps resolve your queries as earliest as possible.
Hi there, thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! We appreciate you reaching out to us and being patient while we look into things for you.
Jan. 9, 2020
The customer service is next to none with Bold, they show great service and are on top of whatever issue or question I have. I would like to give a shout out to Abhi and Guri for addressing my problem right away today which has been a huge headache for a couple of weeks now. Thanks guys, keep it up!
Hello there! We really appreciate the kind words about our customer service team; we're so sorry you were facing the issue for so long, but we're glad that everything was able to be sorted out by our amazing specialists! Please don't hesitate to reach out to us again if you run into anything else; we'd be more than happy to help you out again.
Jan. 8, 2020
Best support and the app was a big help to reach our store's goal. Thank you support team for helping us.
Hi there! Thanks so much for leaving us a review; we're really glad to hear that the app has helped you out with your store's goal! That's fantastic news, congratulations! We're glad you reached out to us; don't hesitate to let us know if you need anything else.