SC Product Options

July 23, 2019

I asked for Reps last name because he did so much above and beyond what emailed about Kaiser Joney

July 11, 2019

this app is great for adding customized variants and options. Rebecca was of great great assistance.

July 10, 2019

PROS: It is good for stores who need multiple options to extend Shopifys 100 variant option barrier. Support via chat was responsive. Email support was within 24 hours for a response and a few days to implement but they were good overall. CON: If you have hundreds of options in an option set with image swatches, it takes forever for it to sync with Bold's System to update the options on your store - so the spinning icon is on purpose - just wait for it to complete or go and do something else for a few hours. I may still have to use another app for what I need, but it seems to do what it is supposed to but with less options selected. I had 300 then 600 then 1400 and at all stages it takes forever for it to sync. TIP: If you made an option set and it has hundreds of options and then you DUPLICATE that option set - when you update ONE of the option sets (it will update ALL of them, since you duplicated it) This will then take a very long time to update.

May 1, 2019

The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.

April 24, 2019

We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.

Feb. 20, 2019

This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). Samuel L was super helpful on our last inquiry, which was probably SUPER easy for him but gave us the attention and consideration that made us feel comfortable. As our experience with this app grows, we will definitely provide more reviews. Great app for stores that offer lots of customization and options. OUTSTANDING tech support!!!

Jan. 23, 2019

Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.

Dec. 24, 2018

I'm using Product Options Premium APP as an addition to my Shopify website. APP is OK...need little bit of fine tuning but does the job. Support team efficient and up to the task.

Dec. 17, 2018

STOP. Before you try and install this, look and read all the instructions. See if you can find the code they tell you to change or replace. Do this for each step. I found the examples in directions they provided not correct and the images low resolution, almost unreadable. It took many hours over a few days to figure it out. It is better to pay them to install it, unfortunately. What I can say is that once any of their apps are installed, they do work great and you will love it. If they can spend a little bit of time updating instructions, they should not be receiving any negative reviews. If you do run into trouble installing it yourself and need their help, they will, but it may take a few days.

Nov. 27, 2018

I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.

Aug. 13, 2018

sometimes the support can be a hassle but for the most part the app works for what I need it to.

July 26, 2018

The app is great! support chat service is most of the time short-spoken. That's why I'm giving away 4 stars. There are exceptions to that like Stephen and Pratibha!

July 19, 2018

Great app! I would give it 5 stars except a little bit frustrating to set up. On one of my first chats, I was told what I wanted to do wasn’t possible. Thankfully, I had an email from them stating otherwise so I got the help I needed from that source. It took several emails to resolve but that was most likely because I’m slightly “technically challenged”. All’s well that end well. 3 cheers for Nick and the BOLD support team!

May 7, 2018

Very pleased with Product Options by Bold. There are a few improvements that they will need to make for me to give them a 5, but the customer service has been very very good and has helped me give options to my customers that would be difficult with the Shopify platform alone. I believe within a year Product Options by Bold will have all of the options I need to be 100% happy. Hoping price does not increase as that may affect my opinion as well. But VERY pleased as of now! PS MC was extraordinarily helpful and responsive. Easy to talk to and work with!

May 4, 2018

The Bold team provide consistently great customer support.

April 26, 2018

This app is just great, i were looking for an app to set up my options because i'm working on a travel booking website on shopify, the first shopify travel website and the product options by bold look perfect on my website, i also installed bundles app by bold but finally decided to keep the options app to try to set up my options like i wanted, i already did it, every options are fine, na not every options, i have a prob, my first option created is "choose your 3 combine up accomodations" so my customers will choose his first choice and the number of nights, then he have to click on "choose 2nd acmdt" and that's WHERE MY PROBLEM IS" for his second choice i want an option that will show him like a slide collection to give him possibility to show the images of the second hotel before he simply match and that will save it like his second choice, and the customer can click to "choose my 3rd" and the same process a slide collection of the package he book, that's just mean he can combine 3 accommodations in one of the 4 packages ( basic, premium, superior or luxury) and guess what for a unique price, i mean pay one hotel and combine 2 others..that's the only problem that stop me and i have to find a solution asap, the plan b will be to add a paragraph text option but i don't want my customer to research their 2nd accommodations copy the complete name and paste it, i want them to enjoy they "shopping" or booking ; hope someone can advice me or help me to find that solution, thanks a lot to all bold guru's for their suooprt and hope to read you again

Feb. 7, 2018

Good application, and support is great! Found a simpler solution, that did exactly what i needed. So i no longer needed this, but can work for a variety of applications

Oct. 28, 2017

Good but not quite there. My goal is to create a product page with a tight set of menu options that can be expanded when chosen. Conditional logic works great for this but I would like more controls. For instance, the product description takes up a great deal of page space. I would like to see a description narrative that could be read and then collapsed. I have seen this on other sites where there is a "pull-down" widget that allows you to group text and options for selection when expanded and then collapse when done. See example at https://shop.nationalgeographic.com/product/clothing/men-s-clothing/15-pocket-travel-vest for example.

Oct. 27, 2017

Product options is a complicated app. On one hand, it adds a much needed feature to Shopify, and does it in a way that works well. I get the sense that a lot of the frustrations with the app are tied to the fact that Shopify doesn't make it easy to fully integrate into their existing product. If you want to do anything more than just simple options, be prepared to get some help from BOLD. The upside is, Bold is wonderful to work with (Shout out to Alan), really attentive, and helps wherever they can with really quick turnaround times. It's not perfect, but it's the best option on the app store today.

Oct. 19, 2017

This was a really great app and very easy to use. If you are needing to add on items to your product, it works great. If you are wanting to have different product options, with different prices, it is not what you are looking for. Unfortunately, it did not work for me.