All reviews

Rating Breakdown

  • 5
    86% (1,054 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 98% (1,209)
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5 / 5 Share

June 23, 2025

Awesome application. Great support from Mayank!

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2025

Prompt contact support and assistance. User friendly!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Our store depends heavily on this app. We offer build to order products that customers have to provide their choice of options, as well as information regarding what our products need to fit. This app provides that in an easy to use format, and our customers seem to have very little trouble with the interface on the product listings. We've used this app for 6+ years now without many issues. They assist with site theme update issues within a couple of days. Customer service chats are fast and helpful. The app is pretty easy and straight-forward to use and build your product option forms. It continues to improve, showing the company is serious about their product staying relevant. If you sell build-to-order products, this is probably the app you need.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Using app

Over 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Amazing product support! I have used this app for years and it is always working!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Iris was so helpful today! She solved all my conditional logic questions and showed me easier ways to get the results I wanted. I am so happy. Between her help (and Axel's), I was able to accomplish things that none of the competitor's apps were able to do. Installing this app was the best decision I've made for my custom products.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2025

they took some time to fix the issue however they did a good job

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Using app

Over 6 years

Total reviews

6

Average rating

4.5

5 / 5 Share

May 12, 2025

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 7, 2025

Just perfect assistance - quick and to the point

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Excellent app with new upgrades and great customer help portal.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent customer service as usual, I've been using this for years and never been disappointed with their customer service team.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

They promptly replied and assisted us

Store

Se-Luna

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2025

Very efficient and quick to help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Always reply quickly and are very helpful, I use this app on a number of my sites and it works perfect, if I ever get stuck the support team always reply quickly and fix my issues. I highly recommend this app

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

The app works amazingly and the support staff is even better! 10/10! They are knowledgeable, patient, and supportive!

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Saro helped me in the chat room and got everything we needed done! Lila

Using app

Over 10 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

fantastic customer service!!!! axel was so good and helpful and cheerful

Using app

Over 5 years

Total reviews

1

Average rating

5.0