All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2020

Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-) We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.

5 / 5 Share

Jan. 7, 2020

Good app and great customer service! Provides the customizations and capabilities that we need for the products that we sell.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello! We're really happy to hear you're enjoying our app and our customer service. :-) Please let us know if there's anything we can do to assist you. Happy customizing!

5 / 5 Share

Jan. 6, 2020

Great app! Just what o have been looking for. Thank you Marty and Shubhneet you were a great help!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that Marty and Shubhneet were able to work with you to get the app installed and answer any questions you may have had. Please don't hesitate to reach out if you need anything else!

5 / 5 Share

Jan. 6, 2020

This is a great app which provides a large variety of additional variants to your products. And the customer service team is awesome. Especially Dylan!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're glad to hear you're enjoying our app and the ability to add additional variants to your products. We appreciate the shoutout for Dylan; we'll be sure to pass along the kind words! Don't hesitate to reach out if you need anything else. :-)

5 / 5 Share

Jan. 3, 2020

I am quite a novice in this and couldn´t make it work. But I just get super service from Bold and they are helping me implement the app.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thanks for reaching out to us, we're glad we could be of assistance. :-) Unfortunately, Liquid code isn't always easy to work with, but that's why we've got a team of experts on standby to help however we can if you run into an issue with anything, including the installation of our apps. We hope you enjoy the app once you get a chance to better test it out!

5 / 5 Share

Jan. 2, 2020

Great customer service! Really enjoy the app and it does exactly what it needs to while being easy to operate on the back end. I had an issue with the installation of the app on my website and Nirav went above and beyond to help me solve the problem very quickly and efficiently.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! We're so sorry you ran into an issue with the installation, but we're so glad to hear that Nirav was able to work with you to get everything sorted so that you could begin to use the app. :-) We're really happy to hear that you're enjoying the app as well! Please don't hesitate to reach out if there's anything else we can help you with.

5 / 5 Share

Dec. 31, 2019

We've been using Options for years. Although it's not the easiest to set up, the functionality is close to limitless. The support team is usually very efficient and good at what they do.

Using app

Almost 3 years

Total reviews

7

Average rating

4.7

Developer Reply

Hello there! We're glad to hear that you've been enjoying our app for so long. We appreciate the feedback about the setup of Options; we're always looking for ways to improve our apps. However, we're glad to hear that you've been able to successfully set your options up in order to offer a vast amount of customizations to your customers, and use our customer support when needed!

5 / 5 Share

Dec. 30, 2019

MONA WAS VERY HELPFUL THANKS AND WAS GOING THROUGH THE ISSUES I HAD BUT OVERALL VERY ATTENTIVE--THANKS

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello! We're glad that Mona was able to help you out with the issues you were experiencing; very sorry that you had some troubles with things, but it's great to hear that everything is resolved now. :-) Cheers!

5 / 5 Share

Dec. 25, 2019

Great app, easy to work with once it is set up. Shoutout to Mayank & Jordan for setting up the app. They did a great job and supported me really fastly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! Our support team is fantastic, and we're glad to hear that a couple of our specialists were able to work with you to get everything working and set up for you.

5 / 5 Share

Dec. 23, 2019

Excellent service, Kelsey and Dylan made sure everything I needed was taken care of! Highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the recommendation; we really appreciate it. It's wonderful to hear that our specialists, Kelsey and Dylan, were able to help you out with everything you needed. Please let us know if there's anything else we can do for you.

5 / 5 Share

Dec. 20, 2019

Incredible app and incredible team. Bold Product Options team helped me a lot to fix the few bugs there were on my shop with the use of this plugin. Good job

Store

MrShark

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the kind words; we're glad to hear that our team was able to help you out and get the bugs fixed, so you could use Product Options properly. We're sorry to hear you ran into that in the first place, but it's great to hear everything is working now! Please let us know if we can help with anything else.

5 / 5 Share

Dec. 18, 2019

Super app with an absolutely amazing team of techs eager to assist. Kelsey was incredible to work with-extremely professional and eager to help me not only resolve my issue but help me understand the process. Mayank was also extremely helpful. Both the app and the team are superb! I highly recommend Bold for every business!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the kind words, and for taking the time to leave us a review. We're glad to hear that our team of specialists were able to work with you and get everything working as you wanted it to in a quick and timely manner. Thanks so much for the recommendation! Cheers.

5 / 5 Share

Dec. 18, 2019

So far it seems like a good app but for it to integrate with recurring subs there's an upgrade to premium needed. Chintan was very helpful in walking me through the functionality.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Great app and amazing support and service. Rick was extremely helpful, fast and had so much knowledge.

Using app

About 2 months

Total reviews

17

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the kind words about our app and support; we're really glad to hear that Rick was able to work on things for you and get everything up and running properly! We have some amazing talent here, and we're glad you got to experience that first-hand; please let us know if we can help with anything else!

5 / 5 Share

Dec. 16, 2019

The app initially had a few issues that needed tweaking to work well with our Shopify app, however there's live customer service support that makes things easier/quicker to fix. In particular, Camila was amazing at providing the help I needed - and I had a lot of questions. Definitely the best customer service I've had in a while, thanks again Camila!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the kind words about our support team; we do our best to make sure all apps can work right out of the box with somebody's theme, but unfortunately with so many variations, it can be difficult. That's where our amazing support specialists come in. :-) We're glad that everything was able to be sorted out with Camila; thanks for reaching out to us! Please let us know if you have any other questions. We hope you continue having great success with Product Options!

5 / 5 Share

Dec. 15, 2019

This app has everything I need, including; many different types of options (e.g. text only field), many display customisations and a robust conditional options feature. On top of that, customer service is out of this world. Rick and Brysen were extremely patient, empathetic and knowledge when I made some inquires and they were willing to go above and beyond to make sure I my needs were met. Highly recommend BOLD apps based off the customer service alone.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review; we're glad that our Product Options app has all the different types of options you wanted to see (and hopefully more!). We're so glad to hear that our customer service specialists were also able to wow you; we appreciate the recommendation very much. Thank you for the kind review, and we look forward to seeing your continued success!

5 / 5 Share

Dec. 13, 2019

Good app. Helpful customer service. Would recommend this app to anyone wanting to add extra product options

Using app

Over 5 years

Total reviews

9

Average rating

5.0

Developer Reply

Hello there! We appreciate the recommendation, and we're glad that you're enjoying the app to add additional options to your scrubs. Love the colour selection you offer! Please let us know if we can help you with anything else.

5 / 5 Share

Dec. 12, 2019

Easy to use, and a key enabler for our print on demand business. 100% would recommend anyone with a customizable product to use this. Kelsey from customer service was a great help too!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the review; we're so glad to hear that we could play an integral role in your print-on-demand business. We really appreciate the recommendation, and are glad that you've found a solution with Bold Product Options. Kelsey is a great worker; we're glad he was able to assist you! Don't hesitate to reach out if you need anything else. :-)

5 / 5 Share

Dec. 11, 2019

Great customer support, Chintan really helped with customization and app functionality. Would recommend it.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the recommendation of our Product Options app. We're really glad to hear that our support team was able to work with you to get things customized as you wanted them to be. Please don't hesitate to reach out if you need anything else!

5 / 5 Share

Dec. 11, 2019

Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! We're glad to hear that Camila was able to help you out with what you needed, and that you've been enjoying Product Options. :-) We really appreciate the recommendation, thank you! Please don't hesitate to reach out if you need anything else.