All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2019

I am very glad that I'd given this app a second chance after I'd uninstalled for the first time, when I couldn't find any other better options app than Bold's! I am also extremely grateful to the wonderful team on helping me solve every single, big and small issue I had faced with Bold Product Options on my Clean theme. No way I can run my store without using this app! It provides the customisation I needed for my customers and I love how easy it is to apply the options. The app is not so compatible with the theme I'm using and initially that causes quite a lot of big and small problems, one leading to another. But the team didn't give up instead they looked deeper into every issue and solve it for me with such wonderful attitude and effort! A big thumbs up for MC and Samuel for helping with the technical parts solving the deeper issues. And I would like to specially commend Brenden and Jonnathan, who always went the extra mile for me whenever I logged in my issues via chat. They have been such wonderful support and I respect them!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for this kind review; we're so glad you had a better experience with our app this time around. We love seeing our merchants be successful, so please reach out if you have any further questions! Best of luck with the relaunch of your store. :-)

5 / 5 Share

March 19, 2019

Jonathan was fantastic in helping me add a variant to an existing option in Bold Options. Very professional, knows what he is doing! I highly recommend Bold and their products!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for the review and recommendation, we're very glad we could help with adding a variant! Please let us know if you need anything else. The wood finishes on your Legacy Audio speakers are absolutely stunning, by the way.

5 / 5 Share

March 1, 2019

I just started using this app and the Bold team is more than helpful in assisting with the install. Without question, I would not hesitate recommending Bold's app based on my experience with their team and functionally of their app. To say the team and app are top notch would be an understatement!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

I had an issue installing this app with my current theme, and contacted Bold - communication was fast and clear - and they had my issue resolved in 24 hours. I tried a few other option apps before settling on Bold - and none even came close to usability and features. THANK YOU!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

Good Customer Service and fast response to my issue. They knew was need to be done and did it very quickly.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 26, 2019

Perfect app for my store! And I was helped by wonderful Rony J with the settings for my site, the best support I ever received!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

www.bijouxmedusa.com Installation was quick and really fast. Thanks Guy for the help! I recommend the apps

Using app

3 days

Total reviews

14

Average rating

3.6

5 / 5 Share

Feb. 22, 2019

Really useful app, and amazing customer support! MC was amazing, and was really patient with us while we upgraded out app and options. :)

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

BOLD always does a great job with the updates and getting the installation in for the new web stores.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

Using app

26 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

We are very happy with this application; it allows us to sell some of our products more easily. The support team is very responsive, highly professional, and always attentive. Thanks to the entire team — from the managers to the developers...

Using app

Over 7 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 14, 2019

This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.

Store

Floto

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2019

Great customer service. Helped install the app in less than an hour. Responsive to support requests. Used it for unlimited variants at first and will dig into all its other features in the future.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

Thanks for the great customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

My whole business wouldn't be possible without this app! I love it! And the customer service and support (Thanks Mona!), is top notch! Keep up the good work Bold!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

I’m new to Product Options and needed help understanding how to configure the conditional logic functionality. Rick, from their team went above & beyond to help set it up for me. I am still trying to fine tune it and their team is super responsive and very helpful. I am super-small business and trying to keep costs down, so I have been hesitant to spend extra on Apps. I am confident that once I get Product Options working for my physical products, it will more than pay for itself. Thanks Bold team!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Great app! Rony is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

Brenden, who was FABULOUS, assisted me in getting the Bold Product Options app and the Bold Upsell app installed an operational. I am THRILLED with the functionality of both apps! Brenden was a terrific representative for the Bold Company! I commend Brenden for his professionalism while being exceptionally patient, and I commend Bold for creating such a useful and powerful app! Thank you from a candymaker in Michigan!

Using app

About 5 hours

Total reviews

3

Average rating

4.7