SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#652
All reviews
Rating Breakdown
Review RSS Feed
Nov. 26, 2019
I use this app to help me with customization services on my products. It's fairly easy to use once you get the hang of it. Rick, from customer service, was very quick to respond to my installation issues. Highly recommend!
Hello there - we're glad to hear that you're enjoying our Options app in order to provide your customers with special customizations! We're glad to hear that Rick was able to address your installation issues and ensure everything is now working as it should. Please let us know if we can assist you with anything else!
Nov. 25, 2019
I have been looking for the perfect color options variant work around for our website and I finally found it. Thank you Lawrence for your help in a minor install help. Service is quick and the app runs as exactly as intended. -Stickerbrand
Hi there! We're glad that our Product Options app is meeting your business' needs; we love seeing people use our swatches feature to show their customers true colours of their products. Lawrence is a fantastic installer and we're glad he was able to assist you! Please let us know if there's anything else we can do to help. :-)
Nov. 20, 2019
Amazing app! I use this app to add options such as uploading file, choosing sizes to my store and it makes the customization process for my customers so much easier! I had some technical difficulties with the app but Simran was a huge help, thank you!
Thanks so much for the review! We love hearing about the customizations that you're using for your store and for your customers; it really makes it a special experience for them, especially with such a unique product such as yours! Please let us know if we can help with anything else. :-) By the way, your models are very cute!
Nov. 19, 2019
I am using the bold app for my customized products and its working great! The set up was so easy because they're an amazing team. Samuel helped me with everything I needed to run the app smoothly and exactly how I wanted to my store! After using similar apps I am sure that I will stick around with Bold as it covers all my needs and i know that I have a responsible team with me! I totally recommend the app!
Hello there! Thank you so much for taking the time to leave us a review. We're glad to hear the app is working for your business! Samuel is fantastic, and we're happy you were able to work with him to get everything set up just how you wanted it to look. Thanks again for the recommendation, we really appreciate it! Please let us know if we can assist with anything further. :-)
Feb. 1, 2023
I have been using this app since 2019 and have LOVED it since the beginning! I need dozens of variants that this app does everything I need. Each time i've reached out to customer service, they have been prompt to respond and are always friendly and helpful! The customer service is always *chefs kiss* I will gladly continue to use this app as long as i have my Shopify store :) A++++! I just like to update my review to keep my 5-star review boosted! Jeff helped me today and he was incredible. Not one doubt how much i love this app :)
Hi there; thank you so much for the review! We really appreciate you taking the time to do so, and be so open about your experience. We love offering top-notch customer service, and are happy you were able to experience that. :-) We definitely are able to assist with some small CSS adjustments! Swatch sizes are super valuable, and we're glad that the team was able to adjust the code for you. Thank you again for the great review, and please let us know if we can help with anything else! :-)
Nov. 17, 2019
I used this app to add colour swatches and size options to my products and i found it easy and straightforward. The team support has been amazing. They are quick to respond and eager to do whatever they can to help. I would highly recommend this app. Michel
Hi Michel, Thanks so much for leaving us a review! We're so happy to hear you're loving our app to offer colour swatches and size options to your products. Customers love having options, and we're happy that you've been able to add that to your product offerings! We're glad you've been enjoying the app, and have had a great experience with our customer service team. Thanks again, and please let us know if we can help with anything else in the future!
Nov. 12, 2019
I have installed this App few days ago and I know it will help me make more sales that the previous app I had. The support is Amazing, Shoutout to Daniel who offered an excellent Customer Service. without his help I would have moved on to another app!
We're so happy to hear that Daniel was able to help you out! Please don't hesitate to reach out if you have any other questions; we're always ready to help with setup or configuration, and want to make sure you've got a fighting chance while using this app to really see its true capabilities! We look forward to seeing you populate your options, and are willing to assist however we can.
Nov. 8, 2019
I have had this app running on my site now for over three months, and I love it! It needed some customisation out of the box to suit my requirements. All this work was completed Nick who was always very professional and an absolute joy to deal with! Excellent response time, work was on point, and I never had to over explain for what I needed doing. 5 Stars to the app and 5 star customer service. Highly recommended
Hey there, thank you so much for the review! We're happy to hear you've been enjoying the app for the past few months, and we hope you continue to! It's great to hear that Nick was able to help you with the customizations you were looking for in order to elevate the app so it better suited your store. :-) Please let us know if we can assist with anything else! Thanks again for the detailed review.
Jan. 27, 2020
As non-techies we really appreciate Bold's patience when dealing with us The Product Options app is performing brilliantly, first with Nirav's help and latterly with Camila, who has been excellent The app, used in conjunction, with conditional logic, has given us a real advantage over our competitors Looking forward to using CL to offer charged shipping, free shipping & click & collect options Thanks again Camila
Hi there! Thank you very much for taking the time to leave us a review - it means a lot to hear your experience! I'm sorry about the time difference delays - we have merchants all around the world so we definitely want to expand our support team in order to best serve everybody, no matter what time it is where they are. Great to hear that Nirav was able to help you out with the issues you ran into with options and logics. We'll be sure to share the kudos with him. :-) Please let us know if we can help in any other way!
Nov. 4, 2019
I'm in the middle of my trial trying different options. Each time I've had a question, support has been more than helpful. Tonight Chintan assisted me with understanding some of the premium features. Thanks for the assistance. Great info and great prompt service.
Thanks so much for the review; we hope that our Product Options app ends up being a great option for your store! Glad to hear that Chintan was able to assist you over chat when it came to understanding some of our premium features. If you find yourself in a situation where our live chat is offline, feel free to peruse our Help Center - there's tons of great information there as well!
Nov. 2, 2019
Amazing App... allows you a very high level of customization. This app was just what I needed, and the support team is awesome too! I highly recommend this app if you need to have lots of variants.
Thanks so much for the review! We're glad to hear that you're enjoying the app and its customizability; we're so happy that Product Options is meeting your store's needs. Please let us know if we can assist with anything else. :-)
Oct. 30, 2019
Excellent app works flawlessly and very easy to customize in the app. The team at Bold is very responsive and helped install the plug-in within 24 hours for us.
Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!
Oct. 30, 2019
Customer service is excellent - I have had a few user errors and they are quick to respond and fix the issue. Chintan was great on the live chat. Thank you Bold Product Options for such great customer service.
Hi there! We're so sorry you ran into some errors while using Product Options, however we're really glad that Chintan was able to assist you via live chat in order to get things sorted out quickly. Please don't hesitate to reach out if you have any other questions or comments! We'd love to help again.
Oct. 29, 2019
Nir answered my questions quick and efficiently and was very friendly. Thank you - Brilliant service.
Thanks so much for the review; we're glad to hear that our support team was able to get you a quick answer to your question! We strive to offer top-notch support, and are glad to hear that you received it. Please let us know if we can help with anything else. :-)
Oct. 28, 2019
Thanks Nir for all of your help today! Definitely above and beyond what I was expecting from a chat. Absolutely love Bold Options app, it's a must for any shop that offers customization. Nir was able to help me troubleshoot why some orders don't come through properly, turns out it's not an app issue but rather a social media browser issue. At least now I can give a heads up to my customers!
Thank you for the kind words; we're elated to hear that Nir was able to provide you an above-and-beyond customer service experience! We certainly strive to give our customers top-notch service, and are happy to see an alignment on that. We're sorry about the issues you ran into with your orders not coming through properly, but it's great to hear that you were able to get the answer as to why it was happening, and give a heads up to your customers!
Oct. 28, 2019
Excellent product options app! Also received very prompt help from Chintan when I had a question. Highly recommend!
Thanks ver much for the kind words about Product Options and our support specialists! We're glad to hear that you're loving our app - please let us know if you have any other questions about it, as we'd love to help you out again.
Oct. 25, 2019
We had some questions about some edits in the Bold product options. It was solve very quickly and clear ! Thanks Chintan
Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that Chintan was able to quickly answer your questions about editing some of your options within Product Options. You have very beautiful furniture, by the way!
Oct. 23, 2019
Was really frustrated with the app but Rahul did an amazing job explaining the process and what need to be done in order to get to how I wanted the app to look like. He was fast to response and answered pretty much every questions I have. Overall, I really impressed with the customer service.
Hi there! We're so sorry you were frustrated with our Product Options app; that's certainly not the kind of experience we want our merchants to have while using our apps. It's wonderful to hear that Rahul was able to explain the process and help you get the app working just like you wanted and how you wanted it to look. We're very glad that we could turn around the experience for you with our customer service, and hope that we can continue assisting you so you can be successful with the app! Please don't hesitate to reach out again if you need anything else.
Oct. 22, 2019
The help Dylan gave us today was so appreciated. Overall great customer service! Thank you! We could not have gotten through this tough problem without him.
Thank you for the review! Dylan is one of our newer members, and he's already doing such an amazing job; thank you for taking the time to recognize him and share your appreciation! We love hearing that you had a great customer service experience with us. We're always rooting for you and here to help whenever you need it, so please reach out any time with any questions or concerns you may have.
Oct. 22, 2019
I want to thank Mona, Alora and Regina of the support team very much!! They did a great job in helping me out with a problem/request regarding the option containers. Thank you very much!!! Jan Willem Verhallen
Hi Jay, thank you so much for taking the time to leave us a review and give our specialists a special shout out! Those girls are fantastic and very caring; were glad you got to speak with them to get everything sorted for you with the option containers. Please let us know if we can assist with anything else; we'd love to help again. :-)