SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#652
All reviews
Rating Breakdown
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Oct. 21, 2019
Great support team! They always respond fast and answer my questions! I highly recommend this app to everyone!
Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again! By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!
Oct. 21, 2019
First I want to say that the customer service from Bold is beyond excellent. Rony was extremely helpful in assisting us in getting name engraving setup on our store. He even helped us to get the price to change on the product page when engraving was selected. This is truly a great app from a great company ...
Thanks so much for the kind words; we'll be sure to let Rony know! He's a great guy, and is very knowledgeable about Product Options, so we're thrilled to hear he was able to assist you with getting the engraving set up for your store, as well as the price changes on the product page. We appreciate you taking the time to leave us a review; thank you, and please don't hesitate to reach out if you need anything else!
Oct. 21, 2019
I've tried a dozen of product options app, but this one is the best for me. Especially together with Bold Multi-Currency. It works fast, no delays on load and their support are really professional. I was able to get everything I need to do on my website. Special thanks to Rick, who has helped a lot with integration
Hi there, thank you so much for the review! We love hearing that our app is the best solution for your business, especially while using it with our other app, Multi-Currency. We appreciate the kind words, and are so glad we've been able to help you when you contacted support. We'll be sure to share the kind words with Rick, too! :-)
Oct. 20, 2019
So this seems to bee working well, perfectly actually. All the Product Options apps are a little difficult as they all seem to require a bit of liquid coding, which I was unable to do, and I tried 3 different ones. The team at Bold did an install for me, took under 3 days and appears to work great. Good looking product options with conditional logic and ability to format, which is huge. The price add ons seem to be working well also. If this app holds up, definitely 5 stars. Shout out to customer service team members Laurel, Precious and Kaiser, and to Raphael for the install. Thanks!
Hey there, thank you so much for the open and honest review. We're glad to hear that you're satisfied with our service thus far, and the app! We love the conditional logic and charged add-on features that allow you to really control how your options are selected and used. We look forward to seeing your continued success with Options, and please let us know if we can assist with anything else. Don't hesitate to reach out if you run into any problems or have any questions!
Oct. 15, 2019
Customer Service is BOMB.COM! Rony is the best of the west and hands down the best in the office! Thanks for the help!
We love hearing that; thanks so much for sharing your experience! We're so glad to hear that Rony was able to help you out with everything. Thanks a lot for the kudos!
Oct. 15, 2019
This App, Rick, and the team at Bold that helped me get up and running quickly are the best. I appreciate the quick support, follow up and suggestions on ways to accomplish what I needed to get done. Thanks for the support!
Hi there, thank you so much for taking the time to leave us a review. We're super happy to hear that our support gurus were able to get things working for you and suggest some ideas to try in order to get things working the way you wanted!
Oct. 14, 2019
I installed this app to add a few options to my products and it's doing the job exactly as I want. On another hand, the after-sales service is great. Aman and Rony respond quickly to all requests and they are very helpful.
Hi there, thank you very much for the review. We're glad to hear that the app is working exactly how you imagined! Our support team is full of amazing people who are always ready to assist however they can; please let us know if we can assist with anything else.
April 3, 2023
We reached out for an issue we were experiencing. Alina looked into the issue and solved it super fast!! Alina Rocks!!!
Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you! Your planners are gorgeous by the way. :-)
Oct. 11, 2019
Really great application. I did enter different kind of options and the customer service is great too. They really our website. Thanks to Dylan for the help!
Hi there, thank you so much for taking the time to leave us a review. We're really glad to hear that Dylan was able to help you get the options set up and working for your store. Great new website, by the way!
Oct. 9, 2019
Big thanks to Alexa from Bold helped us implement and fine-tune the app and settings! Really great feature to have on any website.
Thanks very much for taking the time to leave us a review! We're glad to hear that Alexa was able to get the app up and running for you, and it's great to hear that you're enjoying our Product Options app! Please let us know if we can assist with anything else. :)
Oct. 8, 2020
Jade helped me with all my customization needs and overall good customer service even though it took a while. *UPDATED* - I would like to give a second shoutout to Dylan for answering my questions promptly and helping me resolve all my issues!
Hi there, I just wanted to sincerely apologize for the delay in getting your installation completed! That's certainly not how we normally like to conduct ourselves, but I'm glad to see that everything is running properly and working for you now. Please let us know if you need any other assistance with the app; we'd love to assist, and we'll be sure to get you a quicker resolution. Cheers!
Oct. 8, 2019
Great product, very easy to use and they have a very very responsive support team. Just write them where you’re stuck and they’ll sort it out in the background.
Thanks so much for the review; we're glad to hear that you've found our product and support to meet your needs! We're happy to have been able to assist with the issues you ran into. :-) Thanks very much for leaving us a review! I love the stationary you guys sell!
Oct. 7, 2019
We couldn't run our store without this app. We rely on it for custom products that require sizing without inventory. The support Bold offers is critical. Simran on live chat is the best and cleared up and remaining issues!
Thanks so much for the review; we're really glad that our Product Options app is helping your business in such an integral way! Your products are so unique - I love the idea behind the unique guitar string jewelry. We'll be sure to share the kind words with Simran, too!
Oct. 7, 2019
Appears to be the only app that allows you to offer custom options in upsells. Camila was super helpful too!
We're glad to hear that Camila was able to help you out with your questions about Product Options! It's great to see that you're offering custom options in your upsells, as well. Your custom name jewelry is stunning!
Feb. 28, 2020
I contacted Bold App because I was having problems with adding the snippet for adding additional cost to a product. We Nir was the one that helped me. OH MY Gosh, I am so glad I got him. HE IS THE MAN! I didnt' know how to set up a test an he did for me. I was getting very frustrated, I was almost in tears. But to Nir He came through for me. Thank You again sooo soo much!! If I can give more than 5 Stars it would be 10!! Update 1/8/2020 Kelsey was a lifesaver!! We couldn't figure something out. Shopify couldn't either, but Kelsey came through for us and saved our bacon. Thank you so very very much Kelsey. I'd give you 10 stars if I could because 5 just isn't enough. Carter was great! I just was asking about the hours. But he was quick, and very friendly! Love talking to you guys! Thank you Cater!!
Hi there! We're so sorry you were having troubles getting the additional cost added for a product or variant using Product Options! It's fantastic to hear that Nir was able to swoop in and help you get it all sorted out, though. :-) Thanks so much for the review! Please let us know if we can assist with anything else in the future.
Oct. 3, 2019
I recommend the bold app constantly. The options app is so robust and easy to use, I love recommending it. Today, Mona professionally answered probably one of the silliest questions I've had to ask all because I couldn't see what was right in front of me. Thank you!
Thank you so much for recommending our app - we really appreciate that, and love hearing your experience with it! There's no such thing as a silly question. :-) There are so many different kinds of apps and ways to set them up, it can be difficult to find something that may seem obvious. Please let us know if we can assist again in the future; we'd love to help! I love the idea of your medical necklaces & dog tags, by the way. And the colour options are a fantastic touch.
Oct. 23, 2019
Great customer service from Jennifer! She went through the issues i was having and set me off in the right direction! Very helpful! 23/10/2019 - An update from my review, i must say that i faced another complex issue with my bold product options app which was purely due to the way i have to set them out for my products and Bold is the only app that allows me to set my products options out the way i need them and with the great help from Dylan (who was amazing by the way) helped me yet again reach my goals for my accessories! Thank you so much Dylan!
Thanks very much for the review! We're glad to hear that Jennifer was able to help you out with the issues you ran into using Product Options - so sorry that you had some troubles with it in the first place! Please let us know if we can help any further in the future. :-) Good luck with the launch of your store!
Oct. 3, 2019
The support at Bold for their Product Options are extremely helpful and know the product really well. I recommend it for anyone that wants to create a store with customized options that fit their customers UX.
Thank you so much for recommending our Product Options app! We're really glad to hear that you found our support to be so helpful - that's certainly what we strive for. We have plenty of product experts who know our apps inside and out. :-)
Oct. 2, 2019
GREAT product and customer service. Sukh helped a lot. Must write more.Must write more.Must write more.
We're so glad to hear that Sukh was able to help you out with what you needed! We appreciate you taking the time to leave us an app review - cheers! Your rings are gorgeous, by the way!
Oct. 2, 2019
It's better than all the other apps. The support is fast and it just eclipses every other app out there. We're doing custom jewelry and needed a ton of flexibility and features. Nick helped us out in support and answered design and compatibility questions that the other app support couldn't! great experience
We really appreciate you taking the time to leave us a review and sharing your thoughts, plus all the kind words! We're so glad to hear that Nick was able to steer you in the right direction with support and questions answered, as well as compatibility constraints. We're glad we could give you such a great experience, as that's what we strive to do! We look forward to seeing your continued success, and are happy to help with anything else we can in the future!