SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#652
All reviews
Rating Breakdown
Review RSS Feed
Oct. 2, 2019
This app was the answer to the other options apps that lacked the exact thing I wanted to do, which was have a visual indicator of my options (swatches). Also, the ability to adjust prices with the variants. Throw in the fact that the subsets are saved to choose from later this app is a slam dunk!
Hi there! We're SO happy to hear that you were able to find our app, and that it meets your store's needs. We're glad to offer the features that you were looking for! We believe that swatches (and the ability to charge for certain variants) is totally integral to a business with so many customizations, such as yours - such an awesome array of colours and camos on your site! Cheers for the review! Please let us know if we can assist any further. :-)
Oct. 2, 2019
When I got this app, I was having some custom styling issues. I reached out to the support and both Alora and Nick were incredibly helpful in getting it solved ASAP AND Nick even gave me a suggestion to significantly decrease my page load time. Would absolutely recommend!
Hey there! We're elated to hear that Alora and Nick were able to help you out, and give you help with the custom styling you were after. We are more than happy to do what we can with small styling fixes so that our apps better match a store's theme. That's wonderful to hear that Nick was also able to provide you with some suggestions to help with your page load time! Thanks so much for the recommendation! Based on your store name, I was wondering if it had something to do with a certain T.V. show. :-) Very cool.
Oct. 1, 2019
Simran was very quick to help with updating our base price when a discount was applied and we had product options needing to be updating. Thank you Simran.
Hey there, thanks so much for taking the time to leave us a review! We're so glad to hear that Simran was able to help you out with the the updated discount being applied. We'll be sure to pass along those kind words. :-) Please let us know if we can help with anything else! Cool variety of LED products for trucks, too!
Aug. 13, 2024
Amazing app for my shop!! Does everything I need to do, gained me more sales with additional items.
Thanks so much for the review; we're really glad that our Product Options app fits your store's needs! Please let us know if we can help at all, but in the meantime, we look forward to seeing your continued success. :-) By the way, I LOVE your Halloween-themed dog bandanas! They are so cute.
Sept. 30, 2019
Awesome app. I have also the currecny converter anf I am very happy, thank you! Very fast support and helpful, I‘m glad I discovered you.
Hi there; thanks so much for the review! We're so glad to hear that you're loving Multi-Currency and Product Options. They're both super powerful apps. :-) Thanks so much for the review! We're also glad you discovered us; we're always happy to help, so please let us know if we can help you out any further. Best of luck with your store's launch!
Sept. 27, 2019
Amazing app, it helped me so much. The team is very professional, thank you Jericho and the other ones! I definitely recommend this app if you want to sell personalized products!
Hi there, thanks so much for the review; we're so glad to hear that you're loving our Product Options app! Thanks so much for the recommendation, we love hearing awesome feedback about our app, support, and specialists!
Dec. 18, 2019
Shout Out to Nirav for the great support on the phone. He assisted me with every detail needed to get my Options set up. Thanks again man. You Rock!!!!
Thanks so much for the review! Our team of specialists are awesome; we're so glad to hear that they were able to get everything sorted for you with the cart issues you ran into. Please let us know if we can offer any more assistance or answer any questions again in the future - we're more than glad to help!
Sept. 26, 2019
I looked at 5 apps but I decided on Bold. Why? Because they have people folks! People that talk on the phone and fix things! If you have been on the net for a while you will appreciate this. Now, the support - NIR- the most awesome support guy! He hangs in the with you and does not stop until he fixes it. No emailing for days, he calls you if needed! Now that folks is support. Nir has broad knowledge of this program and honestly, can make this program dance! I have some awesome conditionals and fixed suggestions he made to make it better. Thank goodness I have Nir, makes it so easy! Thank you Nir for a job well done. I appreciate your help.
Hi! We're so glad that you decided to go with our Options app; thanks so much for sharing your experiences! We love offering various methods of contact for our merchants so we can be sure to get everything working and sorted properly in as little time as possible. Thank you so much for the review! We're so glad to hear you're happy with the support that our rockstar specialist, Nir, was able to provide for you. Please let us know if we can help at all in the future. :-)
Sept. 26, 2019
So far so good with this app. Really appreciate the ability to chat with support. Nir was very helpful!
We love hearing that you're enjoying our app; thanks so much for taking the time to leave us a review! Don't hesitate to reach out if you need any other assistance; we'd be more than happy to help again. :-)
Oct. 8, 2019
Customer Service response time is best among apps used so far in the upcoming launch of our site. Nir and Subneet have been there to help me with any questions I have. Any strange occurrences, I open up chat and get response immediately. They don't only help fix the problem but they also explain it in a way for me to understand the process and fix the solution on my own. Friendly staff with extensive knowledge. Very helpful so far. :) We will update along the way to our launch date. *Jericho along with Nick Y., Nick F. and Jordan helped fix an issue by next business day. Mona at Bold helped us quickly format where our options showed on the product page so that our online customers have a more user friendly ordering process.
Thanks so much for taking the time to leave us this kind review! We really appreciate hearing that our live chat specialists were able to get everything resolved for you so quickly and explain it in a way that you can both understand, and can help you fix it in the future! Please let us know if you need any other assistance as you continue preparing for the launch of your store. :-) Best of luck!!
Sept. 25, 2019
I used the app to show my add-on products as picture swatches. The support team has been very responsive and the installation, along with follow-up questions/issues have been resolved within a day.
We love hearing that you're using our swatch feature! So glad to hear that the installation and your questions were resolved within a day - we do our best to get things working for our merchants ASAP! Love that you sell backyard pizza ovens, too! :-)
Sept. 25, 2019
Omg, I just had the best customer support experience ever. Nir was a phenomenal support and helped me so much with organising how my products looked like. I heavily recommend! I also have had help from Sukh, they were very helpful and I can't say a bad word. Thanks to them my webshop will work just fine!
Hi there, thank you so much for sharing your experience with our customer service team! We're so glad to hear you left the experience feeling so good, and that Nir was able to help with getting your products organized using Product Options. Please let us know if you need any other assistance! :-)
Sept. 23, 2019
We've had BOLD for a few years now and love it! Customer service is always great and they are quick to respond with a fix ASAP. If it cannot be resolved right away they put me in contact with someone who can get it done within a few days and keep me in the loop the entire time. Nir was awesome at fixing my issue right away and even walked me through how to avoid and resolve the issue if it occurred again.
We're glad to have you as a valued, long-time customer! Thanks so much for the review; we love that you love our Product Options app. :-) Thank you so much for sharing your experience with our customer service team; we do our best to get things solved and working for our merchants as soon as we possibly can! Love your sustainability efforts, and the variety of reusable straws you offer!
Sept. 23, 2019
It is so easy to use this app and it has all the features I needed. The customer support is also amazing! They give me a quick response and it has the live chat so when you need their support, they are right there to help you. The tech support agent (Nir) resolved my problem so quickly and beyond my expectation :) Other apps will take ages to respond though!!
Thanks so much for taking the time to write us a review; we're really happy to hear that the app fits what your business needs, and that you've been happy with our support!
Sept. 20, 2019
Nirav, Laurel & the whole team are always very quick to respond to our requests and the app works perfectly with every theme we have used. I would highly recommend it.
Thanks so much for the review; we're glad to hear that our customer service team was able to get everything working properly on your theme, and respond in a timely manner! We really appreciate the recommendation. :-) You have a great selection of spirits, by the way.
Sept. 19, 2019
I installed this app for customization options on the apparel we sell. Easy to install and set up. Works great! Their tech team even helped with appearance changes to match my store variants. Highly recommended!
Hi there, thank you so much for the review! We're glad to hear that you found it easy to install, and that our customer service team was able to help with tweaking the CSS in order to make the app integrate better with your store. Your vests and hoodies look awesome!
Sept. 19, 2019
We have been using the Product Option by Bold app for nearly a year. We are a large eComm site (for women’s fashion) with over 10,000 active product SKUs. Most of these products have very complicated option requirement as we heavily customize these products as per customer’s needs. The options a customer selects triggers a cascade of additional option because of the type of customizations we allow. We looked at and evaluated a number of apps and came to a conclusion that no other app can really support the types of customization needs we have. What was specially important for us is their customer service. The went over and above in solving a obscure need we had. The team seemed to be working round the clock on our ticket and handled each communication very very professionally. I would HIGHLY recommend this team not just for their product but for awesome customer support
We LOVE hearing about our customers' successes with our apps - thank you so much for sharing your store's needs and how you came to use Bold Product Options! We sincerely appreciate this very kind review, and are so glad to hear that our app fits your business' needs, with so many products!
Sept. 19, 2019
We are so grateful for the Bold Product Options app & team. They went above and beyond helping us set up our products and variants. Any request we put in, they made sure it was taken care of within a matter of a day or two. Bold customized our options to our liking and made it all seamless. Big shoutout to Regina, Nirav, Rony J, Victoria, Shubhneet, Laurel, and Chintan! Thanks so much for all your help.
We love seeing all these shoutouts and reading such a raving review - thank you so much for sharing your experience; we're more than glad we could help out with the set up of your options! I LOVE your gumball machine necklace by the way - it's adorable!
Sept. 18, 2019
Excellent customer service and great addition to our shop. We highly recommend using Bold Product options.
Thank you so much for the recommendation! We're so glad to hear it's been a great addition to your shop - that's exactly what we hope for when our merchants install our apps. :) Your embroidery is beautiful, by the way!
Sept. 18, 2019
Wouldnt have a business without this app! Really hoping that they catch up and over take the competitors with a live preivew and live image preview app.. Don't really want to pay for it privately for them to just realease it to everyone for $30 a month.. see it in action live on our personalised jewellery store www.annalise.co.uk
Hi there, thank you so much for the review! Were so glad that you're loving our app; personalization is so important when it comes to sensitive jewellery such as what you're selling, which is absolutely beautiful by the way. Thank you as well for your feedback about features! I'll be sure to share that with our developers and hopefully we can see that come to fruition in the near future. :-)