All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (62 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,221)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2020

Thank you for taking care of issues and making the difference! Now it looks more professional thanks to Shubhneet and Nicholas. It has been awesome how you guys take care of the issues. Thanks a lot with much appreciation.. Jericho found another potential issue and fixed it! That is a great customer service! Alina is nice and respond quickly! Thank you all.

Store

5shiki

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

What a great app. Makes listing our performance parts much easier. So many different options and additional pricing options we offer. Guri was a great help with a few questions we had.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2018

This is a great app! So many helpful and powerful features. We had a complicated set up we wanted to try and Alexa from Bold support was so amazing! She helped me with all kinds of weird questions about coding this correctly and got us down the right path for our customizations. Also, Bold, the new automatic install is such a huge help with getting this app up and running quickly. Thanks, Alexa and the Bold support team.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Am really liking the app and have only had 1 issue. I contacted Bold Support and they had it fixed within a day. No issues here! Kudos to Nicholas for being so awesome and taking care of my problem quickly!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Nicholas is amazing! He fixed my display very quickly. Product options is awesome and flexible. I've been a user of bold apps for a few years now and I can say that they work great. They know shopify inside and out and their customer service is impeccable. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

About 1 month

Total reviews

23

Average rating

5.0

5 / 5 Share

July 26, 2018

Great app with tons of features, and they're online chat help is amazing. Shoutout to Parminder who went above and beyond helping me adjust the code for not only my product options, but a few other small problems I was having!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

Great app! Even better support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2018

This is a must have app if you make or sell items that are custom made or personalized. It really helps make the buying process simple while gathering the information that is needed to complete the order. The support team is friendly and Helpful. I needed a few changes made with the app on our store and Parminder and his associates got the changes made quickly and correctly. You are all amazing! Thanks for all your help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2018

Lawrence was amazing! I had an issue and he worked with me VERY quickly and kindly to resolve it. Provided me with a solution for 2 of my websites and put it into action! Outstanding experience and outstanding service. Thank you Lawrence!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2018

Just installed this today and had some questions about functionality and theme integration. Parminder was quick and knowledgeable and had us running just like we wanted in now time. Great support. Thanks! Update, I had a few more questions and David helped out quickly and efficiently. I am impressed with Bold's support!

Store

Ims Web

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

As usual, Cody and team has been efficient in attending to my requests, Thumbs up for the great effort. It gives me a peace of mind knowing that it is in good hands,

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2018

The template we are using is not so simple to integrate with this sort of plugin but the team was very knowledgable and attentive to our inquiries and needs.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2019

Outstanding customer service! I love that I can email them with my problem and the reply is "done. we took care of everything." Having a team that can take a problem off my plate & handle it without causing me a headache and more down time is worth everything

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

I installed this app excited to add additional custom options to our store. I was disappointed at first because the options did not match well with my store's theme. I was also frustrated with working with their chat customer service. I was asking them to help me figure out how to change the look of the options to match my theme. The person I was chatting with was not very helpful and kept referring me to change the display settings. Thankfully they referred me to someone else, David, who had more knowledge about fixing the cosmetic issue of having the options match my website. Thank you, David, for helping me, I am now very happy that the options look more seamless with the branding and look of our online store. -Update Priyanka was very helpful and answered my requests very quickly and accurately.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2018

Guri was just FANTASTIC! He helped me very quickly and was so kind and patient with me. THANK YOU, GURI!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2018

We love this app! It was easy to install and works perfectly. It does exactly what we want it to do.

Using app

11 days

Total reviews

3

Average rating

3.7