All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2018

Great app! With many different price points on a "build your own" product, it took a bit of manipulation to get the conditions correct, but with Nicholas' help, (and a huge help he was!!) it is up and running perfectly! Thanks again Nicholas!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly. We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team. Thank you so much Bold, thank you Lawrence.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Amazing! First of all let me state that we would not be able run our website without the Bold Product Options app. A way to offer custom options on our products is 100% necessary. Secondly, the technical support is A+ if and when issues do seldom occur the response time is extremely fast. I have worked with Lawerence and he is superb. Very attentive and prompt to resolve any issue that we experience. Lastly, the app is great app with lots of design options so it actually looks professional and you can customize it to match your theme. We have the premium version and it is worth every dollar to have the swatch options and conditional logic etc. They are constantly improving the app and design features. Thank you Bold Team - Especially Tech Support Member [Lawerence]

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Thank you for taking care of issues and making the difference! Now it looks more professional thanks to Shubhneet and Nicholas. It has been awesome how you guys take care of the issues. Thanks a lot with much appreciation.. Jericho found another potential issue and fixed it! That is a great customer service! Alina is nice and respond quickly! Thank you all.

Store

5shiki

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

What a great app. Makes listing our performance parts much easier. So many different options and additional pricing options we offer. Guri was a great help with a few questions we had.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2018

This is a great app! So many helpful and powerful features. We had a complicated set up we wanted to try and Alexa from Bold support was so amazing! She helped me with all kinds of weird questions about coding this correctly and got us down the right path for our customizations. Also, Bold, the new automatic install is such a huge help with getting this app up and running quickly. Thanks, Alexa and the Bold support team.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Am really liking the app and have only had 1 issue. I contacted Bold Support and they had it fixed within a day. No issues here! Kudos to Nicholas for being so awesome and taking care of my problem quickly!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Nicholas is amazing! He fixed my display very quickly. Product options is awesome and flexible. I've been a user of bold apps for a few years now and I can say that they work great. They know shopify inside and out and their customer service is impeccable. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2018

Amazing app and even better support

Store

Cmr2

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

About 1 month

Total reviews

23

Average rating

5.0

5 / 5 Share

July 26, 2018

Great app with tons of features, and they're online chat help is amazing. Shoutout to Parminder who went above and beyond helping me adjust the code for not only my product options, but a few other small problems I was having!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

Great app! Even better support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2018

This is a must have app if you make or sell items that are custom made or personalized. It really helps make the buying process simple while gathering the information that is needed to complete the order. The support team is friendly and Helpful. I needed a few changes made with the app on our store and Parminder and his associates got the changes made quickly and correctly. You are all amazing! Thanks for all your help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2018

Lawrence was amazing! I had an issue and he worked with me VERY quickly and kindly to resolve it. Provided me with a solution for 2 of my websites and put it into action! Outstanding experience and outstanding service. Thank you Lawrence!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2018

Just installed this today and had some questions about functionality and theme integration. Parminder was quick and knowledgeable and had us running just like we wanted in now time. Great support. Thanks! Update, I had a few more questions and David helped out quickly and efficiently. I am impressed with Bold's support!

Store

Ims Web

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

As usual, Cody and team has been efficient in attending to my requests, Thumbs up for the great effort. It gives me a peace of mind knowing that it is in good hands,

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2018

The template we are using is not so simple to integrate with this sort of plugin but the team was very knowledgable and attentive to our inquiries and needs.

Using app

4 months

Total reviews

2

Average rating

5.0