All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2019

Outstanding customer service! I love that I can email them with my problem and the reply is "done. we took care of everything." Having a team that can take a problem off my plate & handle it without causing me a headache and more down time is worth everything

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

I installed this app excited to add additional custom options to our store. I was disappointed at first because the options did not match well with my store's theme. I was also frustrated with working with their chat customer service. I was asking them to help me figure out how to change the look of the options to match my theme. The person I was chatting with was not very helpful and kept referring me to change the display settings. Thankfully they referred me to someone else, David, who had more knowledge about fixing the cosmetic issue of having the options match my website. Thank you, David, for helping me, I am now very happy that the options look more seamless with the branding and look of our online store. -Update Priyanka was very helpful and answered my requests very quickly and accurately.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2018

Guri was just FANTASTIC! He helped me very quickly and was so kind and patient with me. THANK YOU, GURI!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2018

We love this app! It was easy to install and works perfectly. It does exactly what we want it to do.

Using app

11 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 13, 2018

Great support on this app, to help me figure it out. Shoutout to Shubhneet and Henrique for crushing it!

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 10, 2025

Outstanding App with Amazing Features & Support! I’ve been using SC Product Options for over 5 years now, and it has exceeded all my expectations! The app is packed with powerful features that are intuitive and easy to use. Whether it's the sleek design, seamless performance, or the innovative tools, everything works flawlessly. What truly sets this app apart is its exceptional customer support. Anytime I’ve had a question or needed assistance, their team responded quickly and went above and beyond to help. It’s rare to find such dedicated support these days! If you're looking for an app that delivers both top-notch functionality and incredible service, look no further. Highly recommended!

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2018

Super powerful app. Can't imagine doing what we do without it. Awesome team as well. I think our theme was a more difficult then normal install and we also wanted to do some odd things, and the Bold Team was there to help every step of the way. They really went above and beyond!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2018

Thank you Bold for working the weekend! I accidentally published an updated theme and lost everything on a Friday night and they had everything fixed by Saturday morning on my site www.dancewearcorner.com. Simply amazing fast support! Thank you team Bold!

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 10, 2018

Does exactly what is says it will do. Relatively easy to use, but their support is great if you have any questions or get stuck. Highly recommend! I use the premium version and it has been great!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2018

If I could rate the support 10 Stars, I surely would!! I’m blown away by the unprecedented and dedicated support that went out of the way to literally recode my complex theme to make everything work correctly. That’s how business is done, keep up the great work, I’m a customer forever!!!

Using app

13 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Oct. 9, 2022

Phenomenal. Deeply used Product Options app running on Motion Theme. jade B. from Bold support helped us in a fantastic way. Thank you very much!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2018

We have been using product options and product up sell for 6 months or so and the app is super easy to navigate and use. You won't need to google how to use it or email support if you have any level of common sense. When you do need support for any install queries or anything like that they are very quick to reply.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2018

it is The Best App, real Auto "install" and no any problem

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2018

Awesome app and the service from all the Bold team is even better! Thanks to Lawrence and Nick for dealing with all my custom requests in such an efficient and friendly way.

Store

Ogham

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2018

Lawrence, you are awesome! The customizations are very good too. A must use app if you are looking to upsell or cross sell any product. Thank you once again Lawrence. :) - Aliza

Using app

Over 1 year

Total reviews

29

Average rating

5.0

5 / 5 Share

April 19, 2018

The ability to display all the possible combinations of options our manufacturers have is a major consideration for us. Product Options does it! Have been using the Customer Pricing app in another store and knew Product Options would deliver as described. Because of our theme, installation was a bit trickier and the Bold customer service was efficient and, supportive. Quick and pleasant response on a couple of tweaks and the app is performing very well.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2018

Can you give a 10 Star Review on a 5 Star Review Scale? If so count me in! We choose Shopify for it's combination of simplicity and being able to scale up if need be. (fingers crossed) Well Shopify's variants do not play well in the computer sector. We wanted the ability to add customization to all of our products we sell. Shopify does allow this but it sees each variant as a separate product, where you have to add a qty for each variant. That does not work for us and would have been a mess. Bold's Product Options added the flexibility of adding the Options the way we wanted and still allowing us to use Shopify's inventory management system. Thank you Bold Team for your quick response time every time we needed it! You kept us from considering other platforms due to Shopify's weak customization of the products! Bravo to Bold!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2018

Each time I contact BOLD I’m blown away by the service I receive. I wish all my APPS could be from BOLD as if there are any problems they have the resources to resolve any issues, unlike any other APP I have found where support is usually very limited. Lawrence resolved my product options issue; the service was first class. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2018

Fantastic customer service. Had a very slight bug on ios products but Lawrence, Cole and Alexa spent 2 weeks working on it to resolve the issue which seemed to be largely due to another app anyway. I'm sold on bold. Worth the monthly cost for sure.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2018

By far the best Product Options app available on Shopify! Customer service is second to none and the team was very patient with all of our requests for customizing the app to fit our store. The feedback from our customers has been amazing and we are extremely happy with all of the changes that we, at first, didn't think was possible with Shopify!

Using app

16 days

Total reviews

12

Average rating

4.6