SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#752
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2019
A nice way to add free gifts to my order, Rajni helped me with an issue that I had quickly and professionally
Hi there! Thanks so much for taking the time to leave us a review. We're so happy to hear that Rajni was able to help. If you need anything else, please don't hesitate to come back onto chat or email us!
June 4, 2019
The simplicity of this product is what i like the most. Also, Harpreet is very helpful with problem solving!
Thanks for the review; we're happy to hear that you're finding the app easy to use, and that it works for your store! We'll be sure to pass along the message to Harpreet, as well. :-) I really love your heart and rose rings, by the way!
June 4, 2019
The most complete app for product options in the Shopify store. I am a shopify expert and I´ve installed it several times. Great app, great support.
Hello there. Thank you so much for the review! We're happy to hear our options can help you and your business succeed! If there is anything else we can help you with please contact us through chat or by email, and we'll do whatever we can to help.
May 30, 2019
Thanks To Rushi! she helped to set up a new option. (Wonderful) this app is very good customization features to make better shopping experience for all our customers.
Hi there, thank you so much for the positive review! Happy to hear Rushit was able to help. It's always nice being able to receive quick chat support. If you need anything don't hesitate to jump back onto chat or email us. :)
May 27, 2019
Jennifer is the bomb! Super helpful :) I'm so excited about this new customization features to make shopping experience better for our customers.
Hey there! We're so happy to hear that Jennifer was able to help. We're excited as well to see what you do with the options! We do hope it helps your business succeed. If there is anything you need, please chat or email us!
May 21, 2019
Great company! Kaiser was so helpful and helped me set up a new option in my store. Thank you Kaiser, it made my day! :)
Hi there! Thanks so much for your kind words. We are really happy that Kaiser was able to help out with setting up new product options in your store! Let us know if there's anything else you need a hand with! :-)
Jan. 14, 2020
1/2020 UPDATE: Moved to a new theme and expanded our use of Product Options. Many thanks to Mona and the other Support Team members who went above and beyond to help me achieve my latest goals. Like all Bold apps, Product Options is beautifully designed, tremendously functional, and wonderfully supported. We use it to allow our customers to design modified versions of our furniture products. We may use it on other products to add up-sell options. The app allows you to create an option of virtually any type so you can choose what works best for any given option. We use swatches, radio buttons, drop-down lists, and a large text field, for example. The flexibility is impressive and I love the option preview you can see in the admin. Another fantastic feature is the ability (with the proper subscription level) to specify rules that hard/show options based on prior selections. This makes for a cleaner UI for the shopper. For example, we offer two types of certain modifications, one "standard" that we have ready to go and one "custom" which requires more effort and costs more. Choose the standard and you get a choice of the standard offerings. Choose custom and you get a text box to enter the custom info. When you install this app, you also get a fantastic support team. I would consider my goals for the app pretty ambitious and complex. Samuel L made sure that I used the functionality to its fullest to reach those goals, even when I moved the goalposts!
Hi there! :) What an amazing review! Thank you so much for your support and your kind words. It means a lot to us here! We're so happy Sam was able to help you every step of the way. You know where to find us if you need anything else :) Thank you again for taking the time to talk about your experience with us.
May 17, 2019
very Nice support and very Nice apps, I realy recommand it ! Support help me quicly and make all I need
Hi there, thank you for your review. I'm very sorry you were having some trouble when trying to use our app, however it appears that Mona was able to help you out! We certainly hope you are happy with the changes, and encourage you to reach out if you have any other questions. :-)
May 14, 2019
This app has allowed me to offer my customers multi-option custom product ordering. I was able to install on my own and get it to 90% of what I wanted to do. Nirav and Navjot were extremely helpful in getting my store the rest of the way. Will definitely recommend!
Hi again! So glad that the team was able to assist with this. Best of luck with your store's launch. Let us know if we can help out with anything else! :-)
May 13, 2019
a big thank you to Rony, for helping me very promptly, super easy to deal with and got the issue resolved :)
Hello! We're pleased to hear that Rony was able to help out with the issue you were seeing. Please let us know if we can help out with anything else in the future!
May 17, 2024
Support has been excellent getting the options to match the other product options. This app is worth the money.
Hi there. Thanks for reaching out to us about this. We're going to continue working hard on the ticket that you have open with our support team, and we're definitely open to jumping on a call if you'd like to discuss any lingering issues should there be any! We're looking forward to getting Product Options up and running smoothly on your store with you. :-)
May 8, 2019
Rushi is a real one! Shout out to her. The app is actually kind of annoying sometimes but she was good help
Hi there! Glad to hear that Rushit was able to help out with your store. If anything should come up in the future, please feel free to reach out again!
May 6, 2019
So this app solved a MAJOR problem for me. While I am still deploying it and have not completed I can already tell it will do much better than the prior Product Option (free app) app I had. The previous app once it adds the product to the cart you could manually remove parts of the bundle which it shouldn't allow. I lost hundreds of dollars due to this by the time I found it. This Product Options from Bold allows the item to be added (with the options and price adjustments) to the cart and you are not able to remove line items. Thank you for making a great product and saving me hundreds of dollars in lost sales. I had emailed in to support to get the app setup, I tried to follow the instruction but must have missed something along the way as it did not work as expected. Within a day or 2 (I believe it was a weekend when I deployed it) Raphael Silva deployed it for me. (now I did an update on my theme this same weekend) I had to email Raphael once he completed it as the theme changed between sending the request and him deploying it so he could update the correct theme with the app. It was done within 12 hours so for me that was a great turnaround knowing the hours of the support center. Once deployed MC reached out and stated they would like to log in the next day and clean up the look of it for me. WOW it now looks like it is all part of the theme and I couldn't be happier. Amazing job and support!
Hello! We're so happy to hear that MC and Raphael were able to help get the ball rolling with Product Options. Setting up and installing Product Options can sometimes be a bit tricky, but we're always around to help out! Let us know if there is anything that we can help with in the future.
May 2, 2019
Product Options has been wonderful for our store, we love the flexibility it gives us. Jonnathan and Sam were very helpful today when I inadvertently made a change the broke the display of our options. Great support when you know just enough to be dangerous!
Hello! Thank you for the kind words; Sam and Jonnathan are so grateful! We're happy that we go that display issue resolved, but let us know if there is anything else that we can assist with in the future. :-)
May 1, 2019
Great App! Had a minimal problem to begin with, contacted chat support and Challi fixed my problem very quickly! Thx!
Thanks for your review, and we're happy to hear that Challi was able to lend a hand. If anything else should come up, we're always around to help out!
April 30, 2019
Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.
Thanks very much for the review! We're so happy to hear that our support superstars were able to help with any questions or issues you had. Let us know if you need anything else, and best of luck with the relaunch of your store!
April 30, 2019
This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!
Thanks for the review! Please let us know if you need any further assistance or have any questions. :-) We're more than happy to help out again. By the way, I love the look of your Astrid bed!
April 25, 2019
Rony, MC, Mona, Nicholas were extremely helpful, fast and remembered my store and prior cases which gave me a feeling of continuity and being dealt with by actual company employees not some call center somewhere... Love the product line and feel very confident building my business on the back of what they've created here at BOLD
We're thrilled that we were able to get everything taken care of with your store! Thanks for your review and connecting with us via email/phone over the last week or two. Let us know if there is anything else that you would like assistance with where Product Options is concerned! :-)
April 23, 2019
We have used the Bold Product Option app on our store for a few years now and it has consistently been very reliable. However, recently we experienced a small technical issue, so we reached out to Bold's Support for help. Their team - especially Nirav and Samuel - responded very quickly and fixed the problem right away. In our experience, Bold's team has always provided high quality customer support. Thank you!
Thanks so much for this review, it means a lot to us! We do our best to get these kind of issues resolved as soon as possible! Excited to see what you do with Product Options. Let us know if we can assist with anything else. :-)
April 18, 2019
Best app, great app, support perfect! Very good, I will recommend it to my friends Thank you so much!
Thanks for the kind words! We're always happy to help out, so feel free to reach out if there's anything else you need in the future! You have some really cool rings on your store, by the way! The firefighter rings look awesome.