SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#752
All reviews
Rating Breakdown
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April 4, 2023
Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly. They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.
Hi there, thank you for your feedback. We're sorry to hear that there were issues integrating Product Options and Product Upsell together. We've attempted to reach out to you via email, but we would be more than happy to discuss the issues you have been facing further over the phone if you'd like! Just let us know if there's a time that works for you so that we can get this taken care of for you.
April 18, 2019
Excellent app to offer additional services for the products I sell. Iurii from Bold apps took care of the installation for me and customised it to suit my website. Can't rate their service highly enough. Thank you!
Thank you for your review. We're glad our support specialists were able to help get the app running and integrated with your website theme! Don't hesitate to reach out with any other questions, comments, or issues you run into. Love the look of your washing machines; there's a lot of really nice colours!
May 1, 2019
I am so grateful that I finally found an app to help me customize my products. Also, the customer support has been phenomenal. As someone without any developer experience and honestly a limited tech knowledge it has been amazing how helpful their support team has been in helping me set up my app in a non-typical way. I have worked with Challi, Simran and Harpreet who have all been extremely helpful in customizing my product page to meet my needs. I cannot recommend this app enough.
Using app
4 months
Total reviews
1
Average rating
5.0
Thanks for the review; we're happy you found us! Our support specialists are always ready to help with any questions, comments, or issues you have so feel free to reach out whenever you need to. :-) Love the combinations of dress tops and skirts on your website; it's helpful to see what sorts of unique dresses you can create. I think the Kael top is my favourite.
April 26, 2019
I have always been fond of Bold apps. Product Options in particular I find enables wonderful customization for both me and the person purchasing. I can collect personalization information, as well feedback about store logistics. They have all been best experiences. Always responsive, friendly, and timely.
Thanks for the review; we're happy to hear you're loving the app and our support teams' service! Please let us know if you have any further questions or comments; we're glad to help. I look forward to seeing your jewelry, and love that you offer the option to donate to charity with every purchase. :-)
April 16, 2019
Great product and Nirav was very helpful with some questions I had regarding the app. Highly recommend :)
Thanks for your review; we're glad we could help! If you have any other questions, comments, or issues, please let us know. :-) I really love your Fiesta baby shower items! They're adorable, and the pops of colour are very nice.
April 15, 2019
Exceptionally helpful! This company consistently delivers when you need them to assist you in "uncharted" waters. My website was recently redesigned, Bold Product Options was added & I needed technical & coding assistance. This company went above and beyond to deliver the results I was looking for & they were happy to help me! Highly recommend this App and the company!
Thanks a lot for the review; I'm glad we were able to assist with some of the more difficult parts, and we delivered what you had hoped for. We're always more than happy to get to the bottom of an issue so that you can continue focusing on your store! By the way, I love your Easter-themed collars! And the patterns on the other collars and leashes are very cute.
April 15, 2019
I have only just started using Shopify, let alone getting apps but this app helps me to do what I need to. I had a TON of questions (that I knew were dumb) in the beginning and I chatted with Aman and he was way beyond helpful and SO kind. Thank you Aman! You made this process so much easier for me!
Thank you for the review. A new app can be daunting, so don't be afraid to ask all of the questions you need to. :-) We're more than happy to help walk you through the features and setup! By the way, your bows are so pretty! Love the Easter-themed ones.
April 13, 2019
Well, we just got started with the app but already have seen a couple up sales. I’ve got several ideas on how to use this app and think it is going to do wonders for us. I can’t want to dig deeper into it over the next few months. I’ve only had one time I reached out about installation and they were very quick and helpful.
Thanks for the review; we're glad to hear you're enjoying it so far! Don't hesitate to reach out if you have any questions or comments about the different ways you'd like to use it; we'd be more than happy to assist further. By the way, I really love the colours of your cashmere dress socks!
April 12, 2019
We recently started selling our handmade accents online and this app has helped tremendously. Nirav took time to understand and create some of the custom pages I struggled with and he did so quickly and patiently. Thanks Bold Team!
Thanks for your review; we're happy to hear that Product Options has been suiting your business' needs! We're always available to help to the best of our abilities; don't hesitate to reach out if you have any other questions or comments. By the way, I really love the way you use different materials to create beautiful decor; your horseshoe pieces are so unique!
April 10, 2019
Great customer service, documentation, and chat support. They also actually help you if you are having troubles (Challi ;)
Hello, thank you again for your review! :-) We're really glad you have found our documentation and support specialists to be great - that's what we strive for. Again, please feel free to reach out with any questions, comments, or anything else! Take care!
April 9, 2019
Excellent customer service from Nirav and the entire team. I had some issues with my cart and they totally fixed it.
Thank you for your review; we're happy we could assist you with your cart issues! Please let us know if you have any other questions or comments about the app, we'd be more than happy to answer them. By the way, I really love your cause! It warms my heart knowing that you've been able to save the lives of these pups.
April 5, 2019
The conditional logic of this program is a welcome change to the many other apps in the store, and the colour swatches are super fun!
Thanks for your review! Your products look very high-quality, and I love the different fabric and design options. We're very glad you're enjoying the swatches!
April 4, 2019
Challi was great! listened to the issue and resolved it quickly and professionally! Thank you so much!
Thanks for the review; we're happy to hear our experts were able to assist with the issue you were having! The Disney mugs you've got are very cute.
April 4, 2019
I love this app and the customer service is amazing. I’ve used this so i can have 1000’s of different products variants! Check my website out: Www.lfyshop.com
Thanks for your review of Product Options! We're happy we could help. Thanks for including a link to your shop to view the app in action! Your pendant selections look great with Options. Cool lettering, by the way!
April 4, 2019
If you're looking for professional advanced buttons then get this app, best app on here, worth the money!!
Using app
About 2 months
Total reviews
8
Average rating
5.0
Thanks for the review! We're glad you like the look of the buttons, and hope the options are working great for you as well. I really like the idea of your fingerprint designs, by the way.
April 3, 2019
I've been using this app for a while and I recently upgraded to the premium version and ran into some trouble getting the options to show up on my website. I did a chat support session with Harpreet and Rony and my problem was solved on the first try. Thanks for the help!
Thanks for your review; we're really happy to hear that we could solve the issue you were experiencing in a timely manner. Your website looks great with the options; and your chocolate-dipped treats looks absolutely delicious!
April 1, 2019
We are a computer systems integrator company that offers our customers a variety of customization options. We were stunned when we saw how few options and variations we could have with the default Shopify setup. That when we found Bold Product Options in the Shopify store and have never looked back! The ease of adding all our options without having to keep a massive spreadsheet full of option prices and variant costs alone is worth the cost of the app. Also, the swatches for our pc components has been a game-changer. Having a list of product options doesn’t convey nearly the same image of professionalism as having pictures so people can see what they are upgrading to. This feature alone has led to more customers choosing to upgrade their products than we ever had before! We have received amazing customer support along the way! Any time I have ran into a question, I have been contacted within the same day. On one occasion, I was working on something that comes standard with our products and trying to edit the checkout cart text. I thought it might be something I could change with Bold Product Options, and I reached out to Bold Support. Even though it was an option built into the basic Shopify app, they took the time to guide me on where to find and how to fix it! For something that wasn’t even a part of your app! No one else is going above and beyond in product support like that these days! Our store was located on another platform before coming to Shopify, and we were worried that things would be more difficult than they had been there. Bold Product Options alone has eased our mind and made making changes to our store and any options we want to offer a breeze. We really appreciate your product and your amazing support team! Thank you, from us at RGB CustomPC.
Hi there, thank you so much for your review! We're so happy to hear that we've made your experience in migrating to Shopify a pleasant one. We always love to hear success stories, and knowing that you've seen an increase in upgrades is delightful. :-) We're always available to help should you run into any other problems, have any questions, are looking to expand your apps, or if you want to share your successes! Warmest Regards from the Bold Commerce team.
July 25, 2024
We have been using the app for many, many years now. It works great and they have THE BEST customer support. We highly recommend it! 5 stars all the way! I am hoping they release a ton of other apps, too! Everything is so intuitive and easy to work with.
Thanks for the review; we're so happy you've been enjoying our app for so long! Your signs are awesome; I think my favourite is the "We said yes to the address" one. :-) We're always available should you have any other questions, don't hesitate to reach out if you have any other comments or concerns.
March 19, 2019
I am very glad that I'd given this app a second chance after I'd uninstalled for the first time, when I couldn't find any other better options app than Bold's! I am also extremely grateful to the wonderful team on helping me solve every single, big and small issue I had faced with Bold Product Options on my Clean theme. No way I can run my store without using this app! It provides the customisation I needed for my customers and I love how easy it is to apply the options. The app is not so compatible with the theme I'm using and initially that causes quite a lot of big and small problems, one leading to another. But the team didn't give up instead they looked deeper into every issue and solve it for me with such wonderful attitude and effort! A big thumbs up for MC and Samuel for helping with the technical parts solving the deeper issues. And I would like to specially commend Brenden and Jonnathan, who always went the extra mile for me whenever I logged in my issues via chat. They have been such wonderful support and I respect them!
Thanks so much for this kind review; we're so glad you had a better experience with our app this time around. We love seeing our merchants be successful, so please reach out if you have any further questions! Best of luck with the relaunch of your store. :-)
March 19, 2019
Jonathan was fantastic in helping me add a variant to an existing option in Bold Options. Very professional, knows what he is doing! I highly recommend Bold and their products!
Thank you very much for the review and recommendation, we're very glad we could help with adding a variant! Please let us know if you need anything else. The wood finishes on your Legacy Audio speakers are absolutely stunning, by the way.