All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

March 18, 2019

I currently use 3 BOLD apps (product options, loyalty points & multi-currency) with another 3 (subscriptions, quantity breaks & Quickbooks integration) I'll be adding soon... no way I could offer my custom photo products without using your product options! Using a dynamic list, it works very well! Each app is easy to set-up and use. If I run into an issue, I *KNOW* support is just a message away, which leads to... Every time I've run into an issue, support has been prompt and very helpful! When I had problems with the options not showing they walked me through clearing Bold's cache... they fixed my theme so multi-currency showed up right where I needed it. When I found product options 4 and 5's labels weren't displaying the same as 1-3, they fixed that right up as well! They never seem to act like I'm asking dumb questions, they just answer/fix quickly!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you again for the wonderful review! Building a treat sampler on your website is very clear and looks great! We looking forward to continuing to assist you with new and existing apps, and can't wait to hear about your continued success!

5 / 5 Share

March 16, 2019

Support is amazing - big thanks to Challi! They helped me same that that I had issue! Plugin works just fine! Even with my ajax cart!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the review! We're so glad to hear our support team could help resolve your issue. I love your products, and the way you can customize the colours and photos - as well as mix and match pets and candy - is awesome!

5 / 5 Share

March 15, 2019

Great app, which fully met my needs. Support works perfectly and fast. Thank you Nirav and Lawrence for your help. Pricing is clear and reasonable.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're really glad the app fits your business' needs. Love that color pencil design on your site, by the way.

5 / 5 Share

March 12, 2019

The application works very well, and the after-sales service is just EXCEPTIONAL! Thanks to the team for your follow-up, do not change anything!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! Please don't hesitate to reach out to us if you need any more assistance. By the way, I love that dinosaur headdress and the pyjamas you sell. Your models are adorable. :-)

5 / 5 Share

March 9, 2019

Great app, it helped us with our product variant problem as we had more than 100 variant on most of our products. the swatch option on their premium package is even better as it allows our customer to see the colour of the fabric they are selecting and I was able to get the bold team to do a customised installation to make the swatch bigger so it is easier to customer to see the colours. visit our shop and easy the app your self: snoozsleep.co.uk

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Your plush swatches look great, and the colours are gorgeous. Let us know if you need anything else. :-)

5 / 5 Share

March 8, 2019

I used this app to create my prescription glasses store and I really needed an app with unlimited options. Couldn't have achieved this without BOLD. Due to the level of customization I needed, app support was the most crucial factor for the success and that's where Rony from support team came in and helped me achieve the customization I needed. Can't thank him and bold enough! You've helped me make my website the way I needed, without leaving shopify and starting from zero and hunting for developers. Thank you so much!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your review! I know how tedious and difficult it can be to add multiple customizations, so I'm glad we could help save you some hassle! It looks great on your site, and you've got some beautiful frames.

5 / 5 Share

March 4, 2019

We are currently using Bold Product Options as we easily surpass the Shopify 100 variant limit. Rony J has been so helpful throughout this process! I appreciate the Bold Team for being so quick to assist us. I know if I run into any issues in the future, Rony and the team will be there to help me resolve them. Hard to find an app with this kind of support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2019

I just started using this app and the Bold team is more than helpful in assisting with the install. Without question, I would not hesitate recommending Bold's app based on my experience with their team and functionally of their app. To say the team and app are top notch would be an understatement!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

I had an issue installing this app with my current theme, and contacted Bold - communication was fast and clear - and they had my issue resolved in 24 hours. I tried a few other option apps before settling on Bold - and none even came close to usability and features. THANK YOU!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

Good Customer Service and fast response to my issue. They knew was need to be done and did it very quickly.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

Love, Love, Love this APP! I was shocked when I was limited in options on my standard website... but BOLD came to the rescue. I love how I can set up an option list once and duplicate it over and over... making custom packs easy for my customers to purchase. I'm able to offer more variety than other businesses in my industry by just creating a few custom lists in mins and let my customers mix and match!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

Perfect app for my store! And I was helped by wonderful Rony J with the settings for my site, the best support I ever received!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

www.bijouxmedusa.com Installation was quick and really fast. Thanks Guy for the help! I recommend the apps

Using app

3 days

Total reviews

14

Average rating

3.6

5 / 5 Share

Feb. 25, 2019

The customer service support is awesome. I was in a bind and was having trouble with transferring my template to a new theme. They were able to assist quickly and I’m back to business. Would definitely recommend this app I love to give my customers custom options when buying products from me.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2019

Really useful app, and amazing customer support! MC was amazing, and was really patient with us while we upgraded out app and options. :)

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

BOLD always does a great job with the updates and getting the installation in for the new web stores.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

It works exactly as advertised, looks beautiful on the site and the customer service is top notch. Rony was quick and profession in helping with matching the app to my website. I'd definitely recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

The app is great. Provided a solution for creating our assortment box customization. Customer service is amazing. Just had a nearly hour long session with Challi who walked me through the setup. Great patience. And when I asked for something the app didn't do she said, no problem, we'll customize it for you no charge. How nice is that.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 14, 2019

A very good application. A very responsive team. I highly recommend this company. You will not be disappointed. Une très bonne application. Une équipe très réactive. Je recommande vivement cette socièté. Vous ne serez pas déçus du produit.

Using app

8 months

Total reviews

4

Average rating

5.0