All reviews

Rating Breakdown

  • 5
    87% (2,279 ratings)
  • 4
    5% (142 ratings)
  • 3
    1% (33 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (128 ratings)
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4 / 5 Share

Oct. 17, 2017

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2017

Great app but we had to upgrade to Product Builder to get what we want. MC with customer support was great with helping us out!

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2017

At first we had some issues in the past that took a while to resolve. However, Paul and Lawrence worked with us, and we are now up and running and everything seems to be going good. I must be honest, we have A LOT of option sets, and we pushed the software to boundaries it may not have been designed for. We did experience some of the negative sides of things as mentioned in some of the comments, but they stepped up their game and made things right! I must give them credit for that. Thanks guys for all of your help!

Using app

12 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Aug. 4, 2017

The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large

Using app

About 2 years

Total reviews

7

Average rating

4.6

4 / 5 Share

Aug. 3, 2017

KidsAtPlay.sg is a one-stop portal where parents can search and book children's play activities, sports and birthday party packages in Singapore. Needless to say, there are numerous options / packages / add-ons that parents can choose to top-up on the original product. As I am also using a unique voucher code per product (for redemption) that utilises metafields to generate, it took me a long long while to create and edit each and every option! Thankfully, halfway through that process, I found Product Options! Well I'm already using your Loyalty Points and Recurring Memberships apps, so hey, why not give it a try? BEST APP IN THE SHOPIFY WORLD, no scratch that, BEST APPS IN THE WORLD! Saved me so much time (no need to create metafields!) and al information is captured as it is! Loved that various types of options can be used, and I've combined a mixture of radio buttons, check boxes, open text boxes etc. On this note, can someone help to: create a calendar dropdown for me? I read somewhere that this is do-able. Also, I hope you'd be able to marry the Loyalty Points app and Product Options app. As of now, I understand that points can only be redeemed off the original product price and not the add-ons. It's very confusing and doesn't tie in well - when selected options are added to price, the points do not increase accordingly, and when a customer redeems points - then he'll realise he had only redeemed the original product without the add-ons! In any case, all I can do now is to add a disclaimer that points can only be redeemed off the original product price :( that kinda sucks from a customer point of view. So I hope you can marry the two very very soon please! I've gotten the best support from MC, Alexa and Paul (there's one more but I can't remember his name)! Very fast response time and awesome customer service. I'm quite an impatient woman so I love that they can rectify my issues fast!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 26, 2017

Received a call from Paul. Will give a more thorough review once I get it set up. Jim V.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 23, 2017

MC and Paul are nice and quick to solving issues at hand

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 27, 2017

Our startup created one of the most complex shopping cart coding conflagrations, by integrating a highly customized Plug-In solution from Bold Commerce with specific permutations and complex product options. When we unexpectedly found ourselves with a rogue Developer unable to handle or professionally manage coding tasks, (compounded by an inadvertent error), we were met with graciousness and professionalism as BOLD'S Devs wrestled the bull down by the horns, helping us resolve our issues. BOLD'S client and developer support exceeded my staunchest professional expectations of what customer service, and technical "support" authentically become. Tamer, you may be the "APP" guy, but you're clearly the people guy for BOLD, and the intuitive, inspiring force behind your team. I've rarely had the pleasure and privilege of dealing wth a company so attuned to customers, or someone who simply listens as well as you do. The missing star is reflective only of technical APP limitations on complete customization facility. Thanks to you and Tyson again, for all your incredible work to resolve the issues, and complete our site dev for the BOLD segment, finally getting us underway after our sites languishing for many months. We are extraordinarily grateful to you, and customers for life.

Using app

Almost 7 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 8, 2020

We use it on the our site called https://theskinmantra.com where we sell laptop and macbook skins , decals and sleeves. This product although not too fancy in appearance, is fantastic while implementing. I had required their support once in installing and the support I received was quite prompt. Thanks

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 7, 2017

UPDATE 8/7/17 - We've used this app for several months - there is a known issue that is not fixed that wastes a lot of time. Please fix the issue that when you create or edit an option set, save it, then have to go back in and re-order the options and re-save.. ------April Review was 5 stars: For some themes, the install can be tricky but ** Alexa ** and **Danni** did a great job helping me through it. Alexa responded out of office hours and Danni got her part done immediately when she got the ticket. Up and running in a SNAP! because of these two. The product is working well!

Using app

Over 1 year

Total reviews

11

Average rating

3.7

4 / 5 Share

Feb. 21, 2017

Great App! No installation needed and is fully integrated.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 18, 2017

Hey, Tamer told me to reach out. I like your options app, but it would be nice if changing the options caused the item price to auto-update instead of having a separate value update for add-ons. Thanks

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 6, 2016

Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)

Using app

About 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

July 7, 2016

Awesome, exactly what i was missing!

Using app

11 days

Total reviews

4

Average rating

4.5

4 / 5 Share

July 6, 2016

Great app, once you figure out how simple it is to use it is a great way to addd options with simplicity to your Shopify store, we love it at Speed Media, saves us tons of time!

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

4 / 5 Share

June 22, 2016

The app is great and I would definitely recommend it to a friend or others that would consider using a product option choice. The best feature to help users is the chat, definitely a quicker response in lieu of email. Chatting is the best for communicating with customer service to get the quality help you need.

Using app

About 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 16, 2016

Amazing App!! It saved me prob over 50 hours bec my site has tons of diff options. The only prob is that it doesnt work with every theme so make sure your theme works with this app.

Store

Barzelh

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 10, 2016

It does the job, but it is the most expensive app I use at $20/mo and still has weird glitches and snafus. Every once in a while all the connections I build just seem to randomly break and I have to rebuild them. Behind the scenes, the use of the hidden products are clunky: they junk up my product list and don't translate well when importing into my shipping program, such as onto customs forms, because they are being imported as a separate product rather than a product variable. But it was the only working option for conditional logic options (at least at the time I purchased it), and it allows me to increase the options above the Shopify allotment, so I keep working with it. And their customer service is pretty good.

Using app

Almost 9 years

Total reviews

5

Average rating

4.6

4 / 5 Share

March 7, 2016

Has good options and does everything I need in terms of adding variable options to products beyond the standard Shopify features. That said, the level of modifications is very large and it's scary to think of what might happen should it ever stop working.

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 22, 2016

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website. support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Using app

Almost 7 years

Total reviews

1

Average rating

4.0