SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#752
All reviews
Rating Breakdown
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Feb. 14, 2019
This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.
Feb. 13, 2019
Great customer service. Helped install the app in less than an hour. Responsive to support requests. Used it for unlimited variants at first and will dig into all its other features in the future.
Feb. 11, 2019
Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go
July 3, 2020
Edit: Use the app on two of my stores now and plan to use it on two more that I am working on. Always prompt, great, customer service. One of the reps, Raphael, solved my latest install request quickly and to my satisfaction. Great app with lots of customization. Helpful staff and prompt responses to all requests. I tried other apps out there and as they almost have the same features Bold seems to be on top of things and will respond quickly whenever I have a question or modification request.
Feb. 7, 2019
Most important app on my $1mm revenue store. Premium subscriber for years and great service every time I have had to talk to support
Feb. 7, 2019
Amazing customer service and EXACTLY what I was looking for my shop. I own a wedding stationery company and there's a lot of variables that go into making an invitation. They make my cart look so professional and I can bet anything the ROI will be huge. Plus, I was way too nervous to mess with the code behind this app and they set it up for me. Love it & love you guys :)
Feb. 6, 2019
Very good customer support!! Fast replys with in depth help, special thanks to Rony J for resolving my issue so fast!
Feb. 5, 2019
Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!
Feb. 1, 2019
Nir was excellent!!! He provided exceptional service. I was struggling to set up conditional logic for my online store for over a week. He set it all up for me exactly how I needed it to be. Thanks again!!!
Jan. 31, 2019
My whole business wouldn't be possible without this app! I love it! And the customer service and support (Thanks Mona!), is top notch! Keep up the good work Bold!
Jan. 29, 2019
Rushit, Brenden and MC were amazing. The customer service is the best and the app is exactly what we need to help guide our customers through our product offerings. 5 stars all around!
Jan. 29, 2019
Jonnathan is best with the service. Help me with the refund so quick I glad I used the app. Thank you for your service
Jan. 28, 2019
Rony and nirav helped me with something I needed desperately and was the best! He went above and beyond the call of duty and I finally got my Shopify store exactly as wanted. Bold is the best app for anyone with intricate options
Jan. 28, 2019
I am new to using Bold and had some confusion with the app. Rony and Nirav were very helpful in guiding me to add options to products in my Shopify account. Rony even sent a video! Awesome! Very helpful!!
Jan. 28, 2019
I’m new to Product Options and needed help understanding how to configure the conditional logic functionality. Rick, from their team went above & beyond to help set it up for me. I am still trying to fine tune it and their team is super responsive and very helpful. I am super-small business and trying to keep costs down, so I have been hesitant to spend extra on Apps. I am confident that once I get Product Options working for my physical products, it will more than pay for itself. Thanks Bold team!!
Jan. 23, 2019
Bold Product Options is a great app for my business as it allows my customers to customize their own shirts - the app is user friendly and easily achieves the intricacies of custom ordering online. I have needed assistance from their customer service on multiple occasions and each time their responses were timely, helpful and resolved my issue. This most recent time, there was a back end coding glitch that nobody could figure out. Mona at Product Options by Bold resolved the issue for me. Someone always followed up and kept me in the loop throughout the process, which I really appreciated.
Jan. 21, 2019
Great app! Rony is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jan. 18, 2019
Brenden, who was FABULOUS, assisted me in getting the Bold Product Options app and the Bold Upsell app installed an operational. I am THRILLED with the functionality of both apps! Brenden was a terrific representative for the Bold Company! I commend Brenden for his professionalism while being exceptionally patient, and I commend Bold for creating such a useful and powerful app! Thank you from a candymaker in Michigan!
Jan. 18, 2019
Awesome! Service is so nice. This is what I want！thank you so much. It solve my question! Product page is prefect now.