All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Jan. 17, 2019

I needed to use this app for the conditional logic feature. For more site it was some very complex conditions needed. I needed a lot of support from the team, they were incredibly helpful and willing to work through with me until completion. Approximately 30 emails going back and forth. I very rarely give 5 star reviews, this was well worth it. Specifically working closely with Rony J was incredibly helpful. He was very patient with me through the whole process and a dream to work with. Thanks Bold & Rony!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

I really loved the support provided by bold team members Harpreet , Sam and Rifat. And the app is awesome!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

Good with the conditionals! By far more options that the default of Shopify, easy to handle and easy to get better everyday.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

We love this app! It has so many useful features that we haven't been able to find with other apps, such as allowing us to provide our customers with anonymous and personalized messages for our greeting cards which our customers really like. We recently had a technical issue on our end, and Rushit and Rifat were beyond helpful by helping us resolve the issue. I would highly recommend it to all of you!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

Great app. Very intuitive and works as anticipated. Had a question about the order of options on product page and Julian was quick to explain. Good customer service. I’ll be keeping this app.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

Great app that is done really well. Most importantly, they have an awesome support team that can help with issues. Sarah helped solved my issue in a few minutes and I'm now up and running! And, Rifat also helped making a complex css issue absolutely simple!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

I had to access the chat function for an issue that we were running into. Sam , Rony and Harpreet were very helpful in resolving my issue!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

Using the app for about a year now. Love it. Has made me solid amount of money and will continue to do so in the future. The support is quick, friendly and highly competent. Would recommend this app to everyone.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

I installed the v1 in the past and was not satisfied. The work done on option v2 makes it now a top class app - easy to install and use. Even though we used one of the most complex ajax theme, Julian was very responsive and skilled in making it work for us. He went beyond our initial request to make sure it would work as expected. Great product. Great support. I am now going to look at other Bold products.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

Excellent App - Easily Stylable to match your stores in-build variant selectors. Unlimited customisation and all pulls through nicely at checkout with no problems. No other choice for those that need to apply a complex set of options to their products. Shoutout to Julian and Mona from BOLD who rapidly assisted with implementation and bug-checking/fixing with a very quick turnaround.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 13, 2019

The app is just so easy to navigate around, considering how many combinations you're able to create, the price is justified needless to say. Special recognition goes to their customer service, for being super-quick and willing to edit the smallest design details you can't do your side - I'm talking about you Val & Samuel for being so attentive and quick, drinks are on me! :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized. Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha. Definitely recommend!! d

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Perfect app for my store! And I was helped by wonderful Ankur with the settings for my site, the best support I ever received! 5 stars for Ankur and the service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2019

So far so good with this app, it's really helped get the options I wanted to offer and made it really easy to do so.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

I want to say thank you to Rushit and Subhneet's at support in Bold Commerce. There customer support is great. They were very fast in responding to issues and fixing it. Thanks

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Worked with Shubhneet, Nir, Ankur & Nicholas - helped me with some things I wasn't understanding. great support. issue fixed in minutes. the team is incredible.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

When you need to collect some data and include add ons. This app is great. Most of my products use the Product options and it’s boosted my sales. On the customer service side, they are extremely knowledgeable and quick, most recently, Within sending an email, Nicholas had already made some changes as I requested within in 25min. A+ in my book.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2018

Decent product, but what really strengthens the offering is the customer support. Very helpful team over there, and a shout-out to Mona in particular!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2018

Amazing app. Best of all - top of the line customer service. I had an issue with my site and Bold Options went ahead and made sure they fixed it!! Really satisfied with the service and the application. The application brings my site so many more sales it’s insane.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2018

Samuel helped me with the layout of the product options on my new store. Excellent communication and service! Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0