All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (62 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,221)
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5 / 5 Share

April 20, 2017

Love this app and the amazing support! I recently redid my website and the whole team helped me get it working exactly as I wanted - special thanks goes to MC for going above and beyond what I needed to make my product page looking perfect. Thanks MC and team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

We have been using this product BOLD for many years. Recently we had issues where we had to consult the Shop Circle support team for urgent attention. Both representatives were amazing and resolved my issue quickly. Kemal helped me today and was very fast, efficient, helpful and I will continue using this app for its features and great service.

Using app

Almost 7 years

Total reviews

5

Average rating

4.2

5 / 5 Share

May 24, 2024

We appreciate very much the SC Product Options for our store. It is super powerful and easy to use, and it enables us to do more customized types of product choices for our customers. We are also very thankful for the support we received from Emir regarding the implementation and recommendations for our specific requirements. Thank you!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2017

OK so I am on the highest paid plan, but all I have to say is that my website could not function without it. I have many variants and hundreds of products. This app allowed me to add this options to the products simultaneously! This saved me months of work trying to add options to each product which is what you could only do with Shopify. Also I can add different options for specific collections. I also have an option on every product with delivery dates that my customers can choose along with price variations for the weekend deliveries. I have 3-4 months worth of dates, everyday I delete one date, which means my customers cannot order for the next day. This is so brilliant because it can happen across my entire product range in a minute! I absolutely love Product Options by Bold. Just check out one of my products and you'll see the many options to choose.

Using app

3 months

Total reviews

9

Average rating

4.6

5 / 5 Share

March 28, 2017

Very useful app, was able to do everything we needed it to. Had an issue with functionality, the Bold team jumped right on it and had it working properly quickly. Great experience!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2017

I've researched a few options, and this is by far the best. Powerful, works as advertised, and lots of features. But more importantly, the customer service is amazing. They've answered every question I've had, usually same day on weekdays. And they've gone above and beyond in addressing any issues I've had. Excellent support!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2019

With more than 350 products that have multiple options... this has application has been a total lifesaver! Thanks, Bold!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2017

Exactly what I was looking for! The feature set is perfect for my requirements. The integration of the app into an AJAX theme was done fast by the support team at BOLD. The support in the live chat and via email was fantastic as well. Comprehensive guides, tutorials, videos, etc. make the BOLD experience a fluid and enjoyable one!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2017

I cannot even begin to describe the level of support bold has provided in figuring out glitches and other site related problems. The people over at bold know what they are doing and have bent over backwards to make a solution for me. Thanks everyone! I cannot thank you enough.

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 10, 2017

MC is a rockstar! Everything we needed was taken care of quickly and she was so willing to help! Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

Not every bold app is a winner, but Product Options most definitely is! The newest version 2 is the best way to create and customize a multitude of product options while avoiding Shopify's variant limitations. Not to mention the customer service, which has been truly exceptional! Customer Service from Simran and Rony was super quick and easy, thanks for the great support!

Using app

Almost 5 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 27, 2017

These guys have hands down the BEST customer support of any app I've ever used. For anything. Ever. Period. I cannot rate them high enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2017

Great App, fills a lot of the gaps that I needed to sell my products, easy to learn, staff was very helpful in getting it intergrated to the way I wanted it to look on my website.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2017

We had plenty of support from the team. Very helpful to solve all issues we encounter. Definitely the best product options out on the market. However, there is still a bug yet to be fix and tooltip feature. Please bring back the hover tooltip feature. That tooltip hover feature was so good in v1.0, I have no idea why you guys removed it in v2.0.

Using app

Almost 2 years

Total reviews

26

Average rating

4.9

5 / 5 Share

Feb. 8, 2017

Excellent app - completely changes my store and check out options. Very difficult to figure out though. I spent days and nights trying to figure it out myself. But I got an appointment set up with support and Tamer helped me out. I finished up the way I want the store in 5 mins. Thanks a lot Tamer !

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2017

Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it. Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with. Overall, I have been extremely impressed with anything BOLD has to offer.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2017

I highly recommend this app! 90% of my products need to be able to have options to be sold properly and this app works just as advertised and just as I need it to work. It is also very easy to use and figure out. But even better than the app is the support. To me the sign of a good company is what they do when there is a problem. Well Bold delivers here. Twice I have needed some things tweaked for the options to work correctly on my website and both times I received superb and prompt service from Tamer and Danni at Bold. Again, highly recommend this app and the support team behind it!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Problem with an intermittent fault that got sorted... with some efficient helpdesk chat. Cody was a great help.

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

June 21, 2025

I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update. Thank you Bold app

Using app

Almost 11 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2016

Customer Support is awesome. They kept me in the loop the entire time, even as they "escalated" my ticket for being complicated and technical, they stuck with it and got the job done, and I am a happy happy camper. Tamer and Garret where both quick with their email correspondence, I was never left in the dark. I am considering other apps Bold offers just because I know they are quality and are there if I need them. Without rambling with specifics, I am very satisfied with the service and product (app), and would recommend any Bold App to a friend. Thanks again for all your help, it is very much appreciated! Keep up the good work!

Using app

About 2 years

Total reviews

1

Average rating

5.0