All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Dec. 27, 2018

Great app, had some recent issues and Harpreet took care of it right away for me via live chat! great support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Love the Bold apps, always work the way we want them to. Customer support is really what seals the deal for me, however. They are responsive, make excellent suggestions on new apps, or how to use their current apps, and they've always preformed better than expected. Highly recommend Bold Apps for Shopify.

Store

SoFlow

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 15, 2018

We're now offering gift wrap options on products where it's helpful to customers buying their chess sets on ChessHouse. Thanks MC and Rick for helping make sure it was installed right for this first Bold option!

Using app

9 months

Total reviews

11

Average rating

4.4

5 / 5 Share

Dec. 13, 2018

Bold helped us install and configure the product. It works great and the customer service was responsive and met our needs. Great job BOLD and Alexa in Merchant Success!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Mil gracias a Val,Lucas y Shubhneet por su excelente atención. De verdad son magníficos. La respuesta fue oportuna, me tuvieron mucha paciencia y resolvieron mis inquietudes.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

I am building a online store that offers custom monogramming and I would not be able to offer my customers a quality experience without Bold Product Options. The app is amazing! In addition, I ran into a problem that I was not able to solve myself and so I asked customer service for help. Well, I can't say enough nice things about Rick. He responded kindly and promptly to my email. He took the time to answer each and every one of my questions and to give me solid, workable solutions. Thank you Rick! Thank you Bold Product Options!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

So far, so good. We has one issue so far and Nir helped me out with it. Thanks a bunch for all the help.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

I tested out a number of solutions for providing a custom product building experience and this is the one we went with. The interface is easy to use and powerful enough for complex customization flows. The way options with pricing are displayed is the nicest I saw and on top of that they have support for custom styling. I contacted support to discuss more complex integrations as part of our decision making process and they were absolutely amazing!

Using app

11 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 22, 2024

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

Using app

Over 8 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 12, 2018

I am still learning, but really happy with the service so far! When you chat with them, the little BC ninjas go all out to help you! Today I got Rony and he literally walked me through everything and I feel more confident now! I wish I could give 6 stars for the service I got today! ****** Thanks Rony!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

Bold Product Options provides us with the ability to customize - and upsell - options to our products at safeguardian.com. Additionally, we love the flexibility to add check boxes and customer info boxes when additional information is needed. Takes a bit of time to understand how it works (creating options and then assign them to products or product groups but our experience is that Bold offers EXCELLENT support. Highly recommended!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2018

I needed to create time and date slots for people to effectively book on a service based site. This app did the job perfectly and was easy to use. thegutterclearingcompany.co.uk

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

Nir has been really helpful in customizing things and helping us out with creating new options . really good app to use only thing they need to work out sync internal to be reduce to 24 hrs rather then 7 days so people who are creating new SKU everyday don't have to manually sync them.

Store

Renewd

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

We used this app to create an enrollment form with a few priced options. It was very easy to use although we had a little issue during the setup. Val from the support team was great, she responded every email very quickly, fixed the issue for us and was super patient and nice every step of the way!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Great APP!! When I have questions or if an issue arises MC usually handles all my tech support via email. She does a great job communicating and handling up on business. Their live chat feature is great! Their live chat rep Rony just walked me through the painstaking task of trouble shooting with ease. Im proud to have Rony and MC on my team :) Great work!

Store

Mag-Bar

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Great app! Makes life easier. Now we are able to have customizable products on our website! Thanks to Cody, Guri and Scott for helping me today!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Samuel was a great help in support during my installation of the app. Product Options was a great help in allowing me to create products that are super personalized!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :) Happy Customer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

Bold is always quick to respond and help with any codings needs, fantastic product and support. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

thank Nir for great support! support team's doing important role in this app it is way better having chat with them than struggling yourself

Store

C.PET

Using app

2 months

Total reviews

1

Average rating

5.0