All reviews

Rating Breakdown

  • 5
    86% (1,064 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,220)
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5 / 5 Share

Sept. 7, 2015

We have just started to use bold product options for all our personalised gifts and event decor. A few problems at the start but bold sorted this out straight away. Looking forward to using this option on the rest of our products soon. We now have all the customisation possibilities that we need. The installation is tricky as we started it off ourselves but had to get the pros to do it for us in the end. But well worth the fee. Overall, a decent app for anyone that wants the flexibility of personalisation for their products and easy to use once you get started. So 5* from us!

Using app

2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 10, 2015

Great app with great functionality and the service these guys provide is outstanding!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2015

Great addition! This is a feature that should be baked into Shopify but im glad BOLD Apps stepped up. Makes it somewhat easy to add more complicated custom orders (after a bit of a learning curve) Support has been very prompt, although i had to resort to using their Installation Service to get it working on my theme. Not too pricey however. Their custom builder application is what i might look to in the future. Good job.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2015

great work-around to cover-up for Shopify's short comings on quantity discounts

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2015

We love this app, we think customer experience is super important and want to make sure ours is top notch - we've tried them all and there is no other app that does it as well as this one

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2015

Customer service is great, app is super easy to use and customise!

Store

Ganton

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2015

Bold is simply the best at everything they do! They integrated their app with my theme in a weeks time even though the first review on the app store said it couldn't be done. I highly highly highly recommend the quality people and services Bold has to offer!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2015

I have to say that this company has the BEST customer service...and I mean the BEST!!! They have been very willing to help walk me through steps to getting my options uploaded onto my site each time I have called. I emailed a request to change something and it was done almost immediately after I sent the email.Their email communication is also amazing! So far, the options app is working out great for our website and I look forward to adding more of the features it enables us to use. I highly recommend both this app and the company! Thank you guys for such great service! :-) Beth Stack Displays

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2015

I just had the most amazing experience with Michael at support. I was trying to do some fancy nested conditional logic and it wasn't working. He actually took the time to do it for me and stuck around until it was working. He also helped with 2 other issues I was having. In general I've been able to do everything I want with this app, it's really powerful. I wish the app supported adding pictures to each option, that's an extra $900 one time customization. But other than that i'm thrilled with the app and not going back.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2015

This is a very effective tool for adding options and variants that don't require pricing. It addresses a severe limitation in Shopify's product structure.

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

June 12, 2015

Holly was really helpful and responsive to all of my issues, even when a secondary issue came up she didn't push back through the process of going through the support line. She took care of the new situation immediately, and it is very reassuring to have support that will take care of your issues.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2015

Love, love, love this app! We use the upgraded plan with the price variations and it works so well! http://www.bannortoys.com

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 8, 2015

This app is exactly what we needed. The team at Bold were so helpful - I did needed to contact the support team for some advice, the response came quickly and solved my issue We are not web developers so we needed something very simple and thats what we got! All my products on my website need to be personalised and this app does the job. I would be happy to recommend this app.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2015

It took a little tweeking but n the end everything is working as planned. Our cannabidiol options were pretty vast and so it was necessary to implement some kind of options app. Customer support was friendly and responsive..great overall!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2015

This was our first Bold App, but not our last! This is a very easy to use app and it is so very helpful. I started to do the install myself, but then decided to let the dev do it and they were super quick. It works great! Great developer with great customer service!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2015

Easy to install. Makes creating variants a snap.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2015

I make custom shirts so we need a lot of options for our products and this app lets me do it!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2015

It took a bit of work to setup, but Bold Apps was really helpful and things work perfectly now. Their Product Options app made my site possible just the way I wanted it. I'd recommend it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2015

Product Options has allowed us to easily allow our customers to customize our product offering. It is easy to setup options and assign them to products. In cart editing is a very nice feature Support is very helpful. We encountered a small issue with our implementation. Support was able to locate it and resolve it quickly and efficiently. Highly recommended, especially for shops which sell a single product with various accessories and options available.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2015

I love this app! It gave my shop the functionality that it need for me to offer some new products for my customers. It's easy to use, and integrates well with my theme. When I had a concern about the installation the support team took care of the situation in a timely manner, and responded to my emails quickly. Definitely worth the investment.

Using app

About 2 months

Total reviews

4

Average rating

5.0