All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2018

Once again the support crew at Bold got our installation into our new theme taken care of quickly. A product is only as good as it's support team, and this is an area where they shine. Nice work.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Loving this app so far. The options are really great and the support is amazing! I wish I knew about it much sooner. I would have created my whole store with this app instead of integrating with shopify variants. Still working great though.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

Had some issues with the install. Cody - Online help, was awesome got it all straightened out and back on track. The customer support is top notch!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

Great app! With many different price points on a "build your own" product, it took a bit of manipulation to get the conditions correct, but with Nicholas' help, (and a huge help he was!!) it is up and running perfectly! Thanks again Nicholas!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly. We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team. Thank you so much Bold, thank you Lawrence.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Simple to use, yet essential to any Shopify store that desires an additional level of customization. The support team with Bold is also quick to respond, and extremely helpful whenever you run into a snag that you cannot seem to get beyond.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Amazing! First of all let me state that we would not be able run our website without the Bold Product Options app. A way to offer custom options on our products is 100% necessary. Secondly, the technical support is A+ if and when issues do seldom occur the response time is extremely fast. I have worked with Lawerence and he is superb. Very attentive and prompt to resolve any issue that we experience. Lastly, the app is great app with lots of design options so it actually looks professional and you can customize it to match your theme. We have the premium version and it is worth every dollar to have the swatch options and conditional logic etc. They are constantly improving the app and design features. Thank you Bold Team - Especially Tech Support Member [Lawerence]

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Thank you for taking care of issues and making the difference! Now it looks more professional thanks to Shubhneet and Nicholas. It has been awesome how you guys take care of the issues. Thanks a lot with much appreciation.. Jericho found another potential issue and fixed it! That is a great customer service! Alina is nice and respond quickly! Thank you all.

Store

5shiki

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Great app and great support! Paraminder helped me a lot and provided me a exceptional solution for my issue.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

Fantastic service. The app works and when there a technical question I have or something that might not work instantly, the team are quick to resolve this through the support tickets and are open and honest about the time it take to finish a task. When I need more apps for my site, Bold will be the first place I check!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2018

Great app! Nicholas was very quick at helping me resolve and issue and followed up timely.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2018

This is a great app. The support team are awesome as well, making the installation process very easy. Shubhneet quickly helped us with resolving an issue we had recently on our site. Looking forward to working with Bold.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

What a great app. Makes listing our performance parts much easier. So many different options and additional pricing options we offer. Guri was a great help with a few questions we had.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2018

This is a great app! So many helpful and powerful features. We had a complicated set up we wanted to try and Alexa from Bold support was so amazing! She helped me with all kinds of weird questions about coding this correctly and got us down the right path for our customizations. Also, Bold, the new automatic install is such a huge help with getting this app up and running quickly. Thanks, Alexa and the Bold support team.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Am really liking the app and have only had 1 issue. I contacted Bold Support and they had it fixed within a day. No issues here! Kudos to Nicholas for being so awesome and taking care of my problem quickly!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Nicholas is amazing! He fixed my display very quickly. Product options is awesome and flexible. I've been a user of bold apps for a few years now and I can say that they work great. They know shopify inside and out and their customer service is impeccable. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2018

Very pleased with this app and the customer service so far is great! GURI was very helpful to answer all my questions and was very quick to reply.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2018

Amazing app and even better support

Store

Cmr2

Using app

3 months

Total reviews

1

Average rating

5.0