SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,605
chart
#672
All reviews
Rating Breakdown
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July 27, 2018
Nicholas provided me quick assistance, and the new solution ultimately replaced something that was previously much more convoluted. Great support from this company.
July 28, 2018
This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!
July 26, 2018
Great app with tons of features, and they're online chat help is amazing. Shoutout to Parminder who went above and beyond helping me adjust the code for not only my product options, but a few other small problems I was having!
July 24, 2018
First off, the product itself works amazingly well! It really allows me to run my site the way that works the best for our customers, which is always a good thing...but this review is about the support provided by Tim and Zach L when I screwed up the liquid code on my site after I switched the theme over.....Man, those guys killed it and worked sooooo hard and were incredibly responsive and knowledgeable about the problem (that I created), and were realistic about the possibility that there might not be a whole lot that they can do to fix my cart problems, but again, they worked all day and got everything up and running perfectly and I couldn't be more grateful to the entire Bold team!!! Great Product, but the Customer Service is the really story here. They were second to none!!! Thanks guys!!
July 24, 2018
This app is exactly what I so desperately needed! Their support rocks! Parminder helped me for free with my liquid code to complete the installation :)
July 19, 2018
Have been working with Product Options by Bold for approx two weeks now, the app is powerful, but needs a little further development which would make product option creation more efficient. Overall, I rate the product at 3.5 Stars. Alexa from Customer Service has been extremely helpful, and I can't say enough about the speed, and completeness of her assistance. Five Stars for customer service Thanks Alexa, and Bold
July 18, 2018
Using this app for a while and in my opinion it is a best app in the market. Very easy to create an options, variations and so on. When you need a help - customer service works very well. Had a minor problems but they fixed quickly. Last time tried to contact via chat and had a great conversation with Gury who helped me. Here is no doubts - easy 5 stars.
July 18, 2018
Can't imagine life without this app!! We use product options on both of our e-commerce sites, and have for almost five years. We have a TON of variants within our handmade products, and it is not possible to have it all via shopify. Product options saves us time and makes things easy for our customers! Great support as well!
July 22, 2018
Update: I have to say the app developer really came through and helped me solve my issues. It was confusing to start and when I didn't hear from the developer about some problems I was having, I wrote a poor review. But they responded immediately to that and walked me through the set up and even made some customized adjustments to get it functioning the way I wanted. So now I can say I definitely recommend the app. Once it's running it functions great and has a lot of options. And support is there to help if you have any problems.
July 13, 2018
This is a must have app if you make or sell items that are custom made or personalized. It really helps make the buying process simple while gathering the information that is needed to complete the order. The support team is friendly and Helpful. I needed a few changes made with the app on our store and Parminder and his associates got the changes made quickly and correctly. You are all amazing! Thanks for all your help!
July 12, 2018
This app is amazing and so is the customer support team of MC and Jordan. I had an issue and opened a ticket at 9pm. I already got a respond early the next morning and they have the problem fixed within 2 hours.
Aug. 24, 2018
Second update: This is by far the best app support out of any app we've come across or used on Shopify. Recently Shubhneet helped me work through something through multiple emails and a phone call - she was very on top of things and exceptionally quick. First update: Nick has been incredibly helpful as we've worked through the app. Everything from guiding us on how to set up what we want to doing some coding to help achieve the look we want. All around awesome support. So far, so good! Just installed the app and Parminder has been great helping navigate through questions quickly - love the live chat feature!
July 5, 2018
Pratibha was a huge help with customer service!! The App works GREAT and there was just one thing I couldn't figure out and Pratibha jumped right in on Chat to help me get it right! Highly recommend! Thanks for the great customer service!
July 5, 2018
Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.
July 5, 2018
Lawrence was amazing! I had an issue and he worked with me VERY quickly and kindly to resolve it. Provided me with a solution for 2 of my websites and put it into action! Outstanding experience and outstanding service. Thank you Lawrence!!
Nov. 22, 2019
BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!
July 4, 2018
Great app and the Bold team are super helpful. Have helped me with lots of tweaks today to get it all looking great thanks MC and Snigdha!
July 10, 2018
Just installed this today and had some questions about functionality and theme integration. Parminder was quick and knowledgeable and had us running just like we wanted in now time. Great support. Thanks! Update, I had a few more questions and David helped out quickly and efficiently. I am impressed with Bold's support!