All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Aug. 29, 2018

As usual, Cody and team has been efficient in attending to my requests, Thumbs up for the great effort. It gives me a peace of mind knowing that it is in good hands,

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2018

The template we are using is not so simple to integrate with this sort of plugin but the team was very knowledgable and attentive to our inquiries and needs.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2018

The support is amazing just like the app! Definitely, five stars!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2018

Wow, just phenomenal. I needed some tweaks done and they got that fixed quick. Amazing service, amazing app. The best!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2019

Outstanding customer service! I love that I can email them with my problem and the reply is "done. we took care of everything." Having a team that can take a problem off my plate & handle it without causing me a headache and more down time is worth everything

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2018

We love this app! It was easy to install and works perfectly. It does exactly what we want it to do and the support is excellent!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2018

I cannot praise highly enough the quality and expression of help I received from Lawrence and the team at Bold. They were thorough in enacting what was needed and offered advice and continuous support throughout the process of development and getting my store open. They are quick to respond and get the job done and do a fine job following up and checking in. Awesome job gang (and Lawrence, a very heartfelt puppy thanks to you!). I'm a fan. Hoopla!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

I installed this app excited to add additional custom options to our store. I was disappointed at first because the options did not match well with my store's theme. I was also frustrated with working with their chat customer service. I was asking them to help me figure out how to change the look of the options to match my theme. The person I was chatting with was not very helpful and kept referring me to change the display settings. Thankfully they referred me to someone else, David, who had more knowledge about fixing the cosmetic issue of having the options match my website. Thank you, David, for helping me, I am now very happy that the options look more seamless with the branding and look of our online store. -Update Priyanka was very helpful and answered my requests very quickly and accurately.

Using app

About 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2018

Guri was just FANTASTIC! He helped me very quickly and was so kind and patient with me. THANK YOU, GURI!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2018

Looking good so far but I just need to follow the guidance to tailor it to our needs. Thank you!

Using app

10 days

Total reviews

3

Average rating

4.3

5 / 5 Share

June 15, 2018

We love this app! It was easy to install and works perfectly. It does exactly what we want it to do.

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 13, 2018

Great support on this app, to help me figure it out. Shoutout to Shubhneet and Henrique for crushing it!

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 12, 2018

So helpful when business's have a live chat feature! Parminder was very quick and offered a solution to the problem I had. 10/10

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2018

Awesome app. Works great and has many options!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2018

This app is absolutely amazing. If I could give this a 10-star review, I would. It works exactly as described, and the Bold support team is fantastic. They were more than happy to help me with adding code to a third-party theme to support this app, and also with styling it to match my theme. If you're reading this review, and are on the fence as to whether you get the app or not -- then trust me when I say that this is the best app of its kind on the Shopify App Store. With a 30-day free trial, you have nothing to lose by adding this app and seeing if it will work for your business. Bold apps - in general - are great, but this might be their best app yet! Well done Bold, and thank you for everything! :)

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2018

No doubt about it, the Bold app is amazing... Special thanks to Snigdha, she has been really a big help.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2018

Great technical support from Henrique, he solves all the questions and issues i had with this. Thank you so much, great app.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

The App allowed us to elegantly implement a quite complicated Ordering process easily, with very little associated development cost. When we had an (unrelated) problem with the website, Deelan resolved the issue very quickly and efficiently. I was really impressed with the speed and level of service provided. Rob Mackenzie

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2018

David at Bold was fantastic. I myself wasn't very clear about the issue I had but David managed to understand me and get the bottom of the issue. I couldn't fault him one bit. Thanks David.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2018

We´re running a relatively advanced web shop, and this app is one of the most fundamental and important apps we have. We had a few issues at first, but the support has always fixed our problems very quickly. It´s been almost a year since we installed this app, and we can strongly recommend this one!

Using app

About 4 years

Total reviews

4

Average rating

5.0