All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

May 21, 2018

Lawrence at Bold is amazing. We had some issues with getting the Product Options setup accurately with our theme and the support team was the greatest customer service I have had in 12 years of web development on any platform I've worked on. A++ Highly recommended. Will be using bold in the future with more clients.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2018

Super powerful app. Can't imagine doing what we do without it. Awesome team as well. I think our theme was a more difficult then normal install and we also wanted to do some odd things, and the Bold Team was there to help every step of the way. They really went above and beyond!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2018

Fast response and good service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2018

The customer service is awesome for this app. I've just chatted with Guri and within 2 minutes my issue was sorted. I've had the same experience in the past few months with other customer service agents as well. Would definitely recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2018

Thank you Bold for working the weekend! I accidentally published an updated theme and lost everything on a Friday night and they had everything fixed by Saturday morning on my site www.dancewearcorner.com. Simply amazing fast support! Thank you team Bold!

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 10, 2018

Does exactly what is says it will do. Relatively easy to use, but their support is great if you have any questions or get stuck. Highly recommend! I use the premium version and it has been great!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2018

If I could rate the support 10 Stars, I surely would!! I’m blown away by the unprecedented and dedicated support that went out of the way to literally recode my complex theme to make everything work correctly. That’s how business is done, keep up the great work, I’m a customer forever!!!

Using app

27 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Oct. 9, 2022

Phenomenal. Deeply used Product Options app running on Motion Theme. jade B. from Bold support helped us in a fantastic way. Thank you very much!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2018

Lawrence has exceptional customer service. We have a very complicated theme and his expertise in installing the app was amazing. I would definitely recommend working with anyone from bold. They are the best!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2018

We have been using product options and product up sell for 6 months or so and the app is super easy to navigate and use. You won't need to google how to use it or email support if you have any level of common sense. When you do need support for any install queries or anything like that they are very quick to reply.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2018

it is The Best App, real Auto "install" and no any problem

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2018

Awesome app and the service from all the Bold team is even better! Thanks to Lawrence and Nick for dealing with all my custom requests in such an efficient and friendly way.

Store

Ogham

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2018

I LOVE this app. It did everything I needed and more. Cole worked with me tirelessly to get it set up and I just love it. I was absolutely amazed at what the out of the box app can do. In my case I allow customers to choose a base option and add three additional options to their product. This app was exactly what I needed and it works beautifully. Would I recommend it to a friend? Absolutely! Great work guys!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2018

Wow. Just wow. We've worked with a lot of app developers over the past 2+ years while we've been on Shopify, but the level of service we've received from Bold has been insane. We approached Bold with a real niche problem & what we thought could be a potential solution, although we had no clue of how to implement it. Of course, Bold was already considering it internally & put us in touch with Cole to test it out. Cole went a whole lot further. Building out the solution for our store & going above & beyond whenever we had problems, constantly reiterating, suggesting fixes or workarounds or taking time out of his own weekend to help us out. Truly, I cannot thank you enough for the amount of time, energy & work you've put into helping us out. We do not take it for granted & are so ridiculously humbled to be working with such an incredible team at Bold. Jay - don't ever let Cole or Lawrence or MC go! We're looking forward to working with you a whole lot more in the future. Cheers guys! - Tom

Using app

6 months

Total reviews

25

Average rating

4.8

5 / 5 Share

April 24, 2018

Fantastic App AND Support Team. We are so happy using this app. Very easy to setup and use. When we needed a more complicated effect added, Cole @ Bold was there to help us on two different occasions. He was super friendly and helpful. We highly recomend this app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2018

Lawrence, you are awesome! The customizations are very good too. A must use app if you are looking to upsell or cross sell any product. Thank you once again Lawrence. :) - Aliza

Using app

Over 1 year

Total reviews

25

Average rating

5.0

5 / 5 Share

April 19, 2018

The ability to display all the possible combinations of options our manufacturers have is a major consideration for us. Product Options does it! Have been using the Customer Pricing app in another store and knew Product Options would deliver as described. Because of our theme, installation was a bit trickier and the Bold customer service was efficient and, supportive. Quick and pleasant response on a couple of tweaks and the app is performing very well.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2018

Can you give a 10 Star Review on a 5 Star Review Scale? If so count me in! We choose Shopify for it's combination of simplicity and being able to scale up if need be. (fingers crossed) Well Shopify's variants do not play well in the computer sector. We wanted the ability to add customization to all of our products we sell. Shopify does allow this but it sees each variant as a separate product, where you have to add a qty for each variant. That does not work for us and would have been a mess. Bold's Product Options added the flexibility of adding the Options the way we wanted and still allowing us to use Shopify's inventory management system. Thank you Bold Team for your quick response time every time we needed it! You kept us from considering other platforms due to Shopify's weak customization of the products! Bravo to Bold!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2018

Without this App my site would not have been able to be made on Shopify! The app is so robust with features its mindblowing! I have products that have 25-30 Options and Bolds Product Options App handled it like a pro! I needed a few tweaks to the invoices and Shubhneet handled my support tickets quickly and made all the changes and now everything is Perfect. Thank you Bold!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2018

Fantastic app, easy to install and user friendly. Had one issue which was very quickly resolved by the Bold team. I am beyond satisfied with the product as well as the technical support team (thanks again Cole!). I highly recommend this app to anyone who needs to add additional customization to their Shopify products.

Using app

21 days

Total reviews

1

Average rating

5.0