SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,605
chart
#672
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April 9, 2018
I am in the process of creating a print on demand store and am an extremely passionate print engineer being associated with it for over 22 years. The "vistaprints" of the world have created print websites with online design tools that allow a customer to create their own printed material using a design tool in a browser window. However, everyone is either not a designer or not necessarily adept at designing / layouting artwork in a browser window. I wanted to create a method and service for those people who are not comfortable moving their text and graphic around on a template and then placing an order. This for those who see a template, like it and then say here is my text and here is my logo and here is my image, put it together and print 250 pcs. This is where Product Options made me do just that - ask them for their text, logo, image, open file, artwork, just about anything they want to send to me to incorporate into the design template shown in my product page. Then my design team gets into action retrieving the information from the Product Options form on the order page, incorporating that information into the design template using a professional desktop publishing software and viola - we create print designs which are free of errors, no text close to the edges, high resolution files and printer friendly artwork which results in beautifully printed products. So thanks to Product Options and Shopify that i am in the process of taking my print shop online. The absolute best support services I have experienced. Had all my concerns addressed in 3-4 days. At first it was intimidating that almost every mail was from a new person but in the end inspite of different agents the overall experience was extremely cohesive with multiple support agents co-ordinating amongst themselves to give a seamless experience to the customer. You have me hooked for life as a customer.
March 31, 2018
Each time I contact BOLD I’m blown away by the service I receive. I wish all my APPS could be from BOLD as if there are any problems they have the resources to resolve any issues, unlike any other APP I have found where support is usually very limited. Lawrence resolved my product options issue; the service was first class. Thank you!
March 30, 2018
Product options made it possible to add all of my thread colors and actually have a nice swatch chart from which my customers could choose. In addition, I could show swatches of the fabric choices for the garments. The really nice part I can have unlimited variants and can include a lot more detail to give my customers a more informed choice. One support team member spent almost an entire Saturday going back and forth with me helping to set up my product options. She was very patient and even would send me little videos using my own website to explain how to do something. That was the coolest thing and very helpful
March 30, 2018
Awesome app and services, I could not install it myself and they have done it just the next day, worth the cost.
March 29, 2018
Been using product options for a while, its so flexible to build up awesome options especially when ypu have unique products and services to offer, the support team is so helpful and glad to always help and suggest what is best to do for your options functionality. I truly feel like these guys are my business intelligence partners. And just by looking at their other apps I come to rwalize how much i can really help my business grow with all their apps. Thanks a lot guys, i really give awesome reviews to those who deserve it. Not just those who claim it ✌✌✌
March 28, 2018
Oh wow, this app is a game changer, and the support is so good. I have been helped so much by shubhneet, very quick responses and always happy to help. Thanks very much
March 27, 2018
Fantastic customer service. Had a very slight bug on ios products but Lawrence, Cole and Alexa spent 2 weeks working on it to resolve the issue which seemed to be largely due to another app anyway. I'm sold on bold. Worth the monthly cost for sure.
March 22, 2018
By far the best Product Options app available on Shopify! Customer service is second to none and the team was very patient with all of our requests for customizing the app to fit our store. The feedback from our customers has been amazing and we are extremely happy with all of the changes that we, at first, didn't think was possible with Shopify!
March 21, 2018
The support team from Bold is really helpful! Special thanks to Shubhneet for the prompt replies and she's really patient in explaining how to go about to resolve my issues with product options! Overall, the app is easy to navigate and the support team is efficient and friendly! :)
March 20, 2018
This is a must have App if you want options on your products. And if you are stuck on Installation I recommend that you look for no one Except LAWRENCE He is the best ! He sorted our our installation in few hours and our store was back up again ! Not that you need manual installation but our theme was froma third party and very complicated ! Again Thank you Guys and speacial thanks to lawrence the best ever !!!
March 20, 2018
Love the Product Options App by Bold. After starting the trial they were quick to set up the App for us to use and it was super intuitive to use once I had to get in and customise what I was after. Along the way Bold support staff are always there to guide you, to help solve problems and they do this with the greatest customer service. The team is super professional. They operate like a tag team with your requests to keep them moving along so there's always someone working on it and communicating back and forth with their progress. In terms of the App, I love it. I was able to present options for our custom patina shoes that are super visual. Customers will have a much better user experience now thanks to the many options we were able to put at their disposal (all very visual too). The end result is sharp and clean looking, very professional. You can check out one of our Product pages that uses the Product Options App at the link below. You'll notice how visual the swatches are. The Bold team can make them magnify on hover over too. Very happy, out best App team to deal with so far and there are many good ones out there we've discovered along the way so this team is doing a sensational job. https://stauntonmoods.com/collections/mens-shoes/products/mens-oxford-carlos-santos-shoes-custom-patina-by-staunton-moods The only improvement for a future edition I would like to see is the option to allow a customer to upload more than one file at a time. Great work Bold!
March 20, 2018
I use Bold apps for my e-commerce clients and am very happy with how they work. The customer service is great and they've given me lots of assistance.
March 8, 2018
Great plugin and tremendous support! Lawrence and MC went the extra mile to help us get setup with our branding.
March 7, 2018
Great support. We had some issues on our end during the setup but Lawrence was amazing to work with and exceeded our expectations! Highly recommend this product and the team behind it.
March 7, 2018
I chose this app because it gives me more product options such as text input for personalization and I tried a free one and the formatting sucked on the product descriptions. Before this, I had been asking the customer to write their personalization in order notes at checkout - which I thought looked really amateur. I'm upgrading to the higher price/month because that will also allow me to add gift wrap service for customers (with an added fee) and then I can get rid of an other app I'm paying $20/month for just to add gift wrapping service with no other options. Haven't upgraded yet so I can't comment on those features. But I like the $10/month stuff so I'm sure it will be good. I had a little trouble when I first installed it and I put in a support ticket and got help right away from MC. Actually I've put 2 help tickets in so far and Bold gets back to me super quick (within hours) and helps me with anything I ask. They'll actually go behind the scenes and fix stuff for me. Which is awesome because I don't do coding. Great customer service - willing to pay their monthly fee to have my site look more professional and to get almost instant help and fixing of any issues. Highly recommend this app! My store: https://thepolkadotpenny.com Haven't added the options to everything yet but you can see it at work in the gift wrap.
March 6, 2018
Amazing service by Cole and Shubhneet! Went above and beyond and helped us very quickly.