All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Nov. 23, 2017

Their support team helped dial in my shopify store for a successful launch. Great product, great people, great results.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

Customer service is on point! Thank you SO much JULIAN for your patience and help! :)

Using app

Over 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

This App is great for offering package options to products on your eshop. I had some trouble installing because I use a custom shop theme, but Warren and the rest of the Support team at BOLD got this app up and running in no time. And within a week of Black Friday no less! A+++

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2017

A great app We have it in our shop perroabordo.com and it works perfectly. In addition, the support for the app is perfect. We had a problem installing a new theme and they fixed it very quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Great app Was just what we was looking for :)

Store

Admad

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Wonderful app. easy to use and great support team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Oh My Gosh! I love, love, love the Product Options App. It has made my ecommerce site, www.thepenguinrev.net come to life. My whole business revolves around using customer's own digital images on my products so having the option to upload whatever images they desire is an absolute necessity. And adding Product Options to my site was soooo easy. I was kinda concerned because I have a LOT of products that I offer and just the thought of having to modify each of those individually was causing me stress. Thankfully, your staff was sooooo helpful in getting me up and running...in one afternoon. It took a couple more days to tweak it, but now it's perfection and I can't imagine my Shopify store without the Product Options App. Thanks a whole bunch and a lot. Brenda K Moore The Penguin Revolution www.thepenguinrev.net Your product staff team is the best! Honestly, I don't remember who initially assisted me in getting my shop up and running with Product Options but whoever it was Stayed On The Line with me for several hours making sure I understood How to make things work and Why they are supposed to work. They assisted me over the next couple of days to figure out why I had products that weren't working, helped me modify the Shopify Liquid Template so everything looked Just the way I wanted it to. I bow to your awesome expertise.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2017

Good design Some hiccups so you have to be persistent with support if you want good results.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

I run my business with my dad, he fills most of our orders which has now grown to 30-40 a day. We sell hockey sticks, a product with a lot of different variations. Product options is the only way for us to carry the number of variants that we currently offer and saves a phone call/email to our customer when a question is needed. Which means not only does this free up my dad's time, but the customer gets his/her product quicker! Which we all know is very important.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 15, 2017

Lawrence was so quick to fix a huge problem on my website just days before my launch! Very thankful for a quick response time and a resolved problem!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

Bold was very quick to answer all of our questions and help us set up the app to work best for our site. The app has everything we need for our custom products and it is very easy to use. We cannot thank you enough!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

This a great addition to my site would recommend it highly. Thanks so much for your support Deron Morrow

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

Bold was very responsive today. I felt as though they invested in my issue and got it taken care before the end of day. Thank you for your help. It's greatly appreciated. Tina

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

I'm really loving the ease of this app. It can do a lot and there's some figuring out along the way but, overall, it's great. Also appreciate their top notch support. Henrique has been a huge help with a few things and I feel like I'm in really good hands.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

Thank you for assisting, your the best!!!!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

Danni and MC were extremely helpful during our entire conversation. Our first ticket quickly expanded into many different questions, and they did a great job communicating their progress on the ticket, as well as identifying any further information they needed from us. I could not be more happy with the help we received! We are very happy with the Bold support, and that is greatly due to Danni and MC's customer service. Thanks again!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

MC was very helpful. Always get great support with Bold!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

A life-saver of an app - makes everything so easy to set up, expands your options and saves a LOT of time. The customer service and tech support I received has been awesome so far - it's only been a day, and my shop is almost finished with 46+ colours and 10+ fabric options. Many thanks to Alexa, MC and Julian!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Awesome service, had a few issues with how things were displaying, and after one email they got them solved the same day.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Paul & Hamza provide us with excellent service .. amazing team!!

Using app

9 months

Total reviews

5

Average rating

5.0