SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,605
chart
#664
All reviews
Rating Breakdown
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Oct. 20, 2017
Bold is an amazing app that helps us with our customization options. This is a huge part of our business and the functionality is very user friendly. The best part about Bold is the customer service. We had a major issue and Paul saved the day. He went above and beyond to make sure everything was just how we needed it to be!
Oct. 27, 2017
What can I say about Product Options. There's not enough space nor do I have enough time. I have multiple fire departments needing a variety of different options for their individual collections. Sizes, colors, styles, names, certification tags, and the list goes on. It was impossible to get what I needed with Shopify standalone. And then I added Product Options. Not only did it completely handle everything I needed and then some. AND it was incredibly easy to set up and get up to speed. Now with a click I can add anything they throw at me. Bold Commerce... 2 thumbs up for Product Options. (3 if I had that many) One small tweak to get it all running. One phone call and it was implemented while I was on the call. Terrific support. In over 40 years in business I've not found better.
Oct. 13, 2017
To be honest, I am more of a phone person so it took me awhile to get on board with this whole email method. However, I have found that Bold is very responsive and very helpful. I still wish I could talk to someone sometimes, but if I hang in there my questions get answered. My latest issue was pretty complicated and Warren really went above and beyond to help me fix the situation. Outstanding customer service--just have to get used to the email!
Oct. 11, 2017
Great support from MC - helped get the initial setup sorted out and up and running.
Oct. 16, 2017
Very useful app! great customer service -thank you Alexa for all the help with the settings!
Oct. 10, 2017
So easy to set up and use. Product swatches are amazing and easy to set up. I could even change the size, have a larger image pop up when you scroll over the swatch, and change the background colour of the swatch (with custom CSS). The product conditions make it easy to set up a clean looking cart. The support team on the live chat are AMAZING and super helpful. Julian is the absolute best and gives great tutorials and screenshots to help along the way. I highly reccommend this app.
Oct. 5, 2017
I'd give 10 stars, if it was possible. Product Options is a pleasant and productive addition to any store, and complemented by a quick response, friendly, and competent tech support. Kudos to the entire Bold crew, Francis, Shubhneet, Arcee, Tiff. Highly recommended!
Oct. 4, 2017
Shopify just can't do everything. Sometimes you need that one feature, and for me Product Options by Bold was it. I needed the ability to have separate images for my customers to select an add-on product and this was the perfect solution. The support team was able to help get me up and running and tweak it just how I needed. If you need extra product options beyond shopify's native capabilities, this is the you app you need!
Oct. 4, 2017
Product Options by Bold is honestly great! I was using another product option app and the service was slow and the load time for the product was also very slow. Bold makes it simple to add custom styles and you can chat with a real person in real time, so the changes you need are instant. Honestly I am so relieved I found a good product option app that fits my complicated product!
Oct. 3, 2017
The customer service with this app is top notch! I messaged support to help set up something I was having trouble with (due to my theme code) and Henrique helped me quickly. I mean, it's ALREADY done... same day! How's that for service?
Oct. 3, 2017
Customer service is great. The app has a learning curve with options and condition choices, but once it clicks in your brain how it works, it gets easier.
Oct. 3, 2017
Absolutely amazing and world class support from MC & Lawrence. They were incredibly helpful and nothing was too much trouble, eternally grateful and our prouduct options are showcased so beautifully thanks to them. Can't fault in anyway!
Sept. 29, 2017
The app is great,but the support for the app goes above and beyond! I was having a little issue getting something to work. I connected to the chat support and was connected with MC. After about 10 minutes and a great explanation, I was able to set up a collaboration account, where SHE went into the code and fixed the issue for me! AMAZING! Thanks MC for the absolutely wonderful customer support and going above and beyond to assist me with my issue!
Sept. 29, 2017
Very very solid app, and great customer service to boot. Highly recommend it - pays for itself!
Sept. 29, 2017
I sent a message today for some help and a gentleman by the name of Paul called me straight away to talk me through the process over the phone. I seriously cannot recommend BOLD highly enough. Unsurpassed customer service and help which is very reassuring. Saving me time on getting my issues dealt with. Thanks Again :-)