All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Jan. 8, 2015

The product options app has been perfect for my needs! I've been using it for about a year and the support that comes with Bold Apps is absolutely amazing. I wish all customer service out there was on their game as much as this crew. They are so responsive and helpful, I could not recommend any of their apps (and the support you will receive) more highly! ***Review update January 8, 2015*** Once again, I feel the need to write a review about the custom service from this company. Their customer service and technical support is BEYOND COMPARE, online and otherwise. I had a tricky problem when upgrading from the basic Product Options to the premium version (because this app is awesome, duh) and they responded and fixed everything for me in no time! Love them!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2014

Love this App! I wanted to make sure people could customize the soap they want to buy and this app was perfect for what I needed to do. I would definitely recommned anyone who needs to customize an order to use this app. It was very easy to use and I am very happy with the support I have received. www.MountainManSoap.com

Using app

20 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 24, 2017

Good app! Does exactly as advertised! The customer service was excellent, MC was quick to help, easy to work with, and helped greatly in solving out issues.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 16, 2014

Great APP and works perfectly! The customer service is awesome as well!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2014

We wanted to add a disclaimer to a specific product and have the buyer agree to it before the item can be added into the shopping cart, and Product Options allowed us to accomplish this, saving us the costs of customization. Their short how-to videos were very helpful and using the APP was no-sweat at all. Support is also great. Quick turn-around on emails and very nice and friendly staff. Highly-recommended app!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2014

I've been using this app for about two months, and I'm super impressed. The customer service is great (I needed a help because I had another, similar app installed and it conflicted with this app). I uninstalled the other app I'd tried because this one is far superior. I used it to create "product builders" for each of my charts products - making it easier for people to assemble the system they need instead of individually picking things out. In the future I'll need to something more simple, like extra customization on some of my magnets, and this will work perfectly for that as well. I use the upgraded version with the conditional logic, and it's fantastic. I love this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2014

Great App, Easy to setup multiple options on many products as once. The support is very helpful and were able to tweak my site to get everything working smoothly. Look no further if you need to add options to your products quickly and easily!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2014

Great product and customer support! Would definitely recommend and happy to have the app! Thanks!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2014

Amazing app for customization! Must have if your shop contains customized, made-to-order items! Customer service is also top notch. Very friendly, and always willing to help

Store

Zeal PC

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2014

Really fast and efficient support. The app works exactly how I needed it too as well. Great job guys! Thanks!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2014

This app is very user friendly and a great asset to any business that needs more than 2 variants with all product in store. The customer service is excellent and provide super fast response to inquiries and upgrades. Defiantly one of the best apps for product options on the market.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2014

Great program, very easy to use and has lots of options. Looking forward to getting all my products set up with it!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2014

Great app, made my life so much easier when it comes to organize and make variances of my products and apply them to many products at one time. Thank you Bold Apps!.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2017

This app is awesome and does exactly what I needed it to do for my options for my website. MC with customer service was quick to respond and very helpful. I highly recommend this app to anyone needing to use multiple options for their products.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2014

Easy to use; provides limitless variants. Pretty useful app. Big plus, the staff is very friendly and helpful, I couldn't have asked for a better welcome party. I'm excited to keep toying around with it's customization features. Get it!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2014

Essential to our store! Extremely well built and a huge time saver over custom coding options.

Store

VeloInk

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

I've been using BOLD product options for over 6 years. It's an integral part of running our personalized anniversary gifts business. We have very complex options and tons of different products that include if/then conditional logic. It is ALL possible with this app! Honestly if it weren't for this app, I'd probably have to pay thousands to get a custom website developed, and would dread that. The customer service is superb. I have contacted them over 25 times over the years and they are very helpful. Most recently, the agent over live chat fixed 2 custom code tweaks for me in less than 10 mins!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

INITIAL REVIEW: So far so good; I haven't seen anything else like this available for Shopify, and having a good options platform was key to me switching over to Shopify from my previous e-commerce platform. Using this app can get a bit tricky in setting up multiple options with conditional logic, but that's not necessarily a fault of the app. Time will tell if I can get my head around everything possible with this feature-rich app. - - - - - UPDATED, ONE YEAR LATER: This is the greatest app ever, and is helping our customers immensely to customize their guitar parts at our shop. We offer so many options, and it is important to us to have a clean interface. It has been a huge battle, but using conditional logic we have been able to set up a system which accomplishes what we need. In addition, the customer support by Bold has been top notch. In particular, the support staff members Shubhneet and Henrique really helped us dial everything in when we thought it was going to be too complicated, or not look right with our store. They worked the magic and got us going again. Three cheers for this app and the team behind its development, as well as the support team.

Using app

Over 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

May 20, 2015

I sent a request to upgrade my Product Options and the staff emailed me within 24 hours with instructions on what they needed. The upgrade was performed quickly and I received emails with updates during the process. It is a pleasure working with the Bold Apps staff, they are very knowledgeable about their products and are always extremely helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2014

Love this app. We sue it on multiple sites and are very happy! Customer service is amazing.

Using app

About 18 hours

Total reviews

2

Average rating

5.0