All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Sept. 12, 2017

So far they've been amazing. Products aren't live yet, but customer service has been fantastic. Any solution that wasn't already built in to the program, they've been able to customize.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

So far I am loving Product Options, this is letting me do what the base install of Shopify won't. Had a few little hiccups with my install so contacted Support and was helped by MC. She was able to fix my problems in no time and now everything is running smoothly!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

This app is a necessity for my furniture business, allowing me to grant customizations like stain, paint, etc. When I had one issue with my item description being blow my options, Paul (who must be a wizard) remotely fixed my account within minutes of me opening up the chat box and asking for help. Paul, you are no ordinary man. You are a wizard, everyone in the office owes you a beer. THANKS!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

Great service and support team !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2017

This app has been phenomenal! Our product line has a lot of different options and the variation limit in Shopify was rapidly becoming a hindrance to our site. Product Options did exactly what we wanted and more! The ability to add conditional logic has been a game changer for us. Our customers can now rapidly customize their orders without any confusing menus or conflicts!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2017

Incredible service! The app itself is fantastic to use with an intuitive interface. And the Bold support team is one of the best I've ever dealt with. We needed a customisation to make our product order form work and they offered extra development free of charge - amazing! Don't hesitate, get his app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2017

An amazing app! Any questions I have had have been answered very quickly with lots of helpful advice along the way.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

I would not be in business without this application! We offer so many custom options and the 100 SKU limit with shopify and only 3 options made things difficult. Once I added this on, we got so many upsales since everything was right there and you could just check things, add things so people add a lot of customization and stuff that really makes more money. Great service - they went above and beyond setting things up, changing elements of our theme, mobile site, etc. Was helped tremendously by Lawrence.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

The team at Bold is amazing. Especially the team for Product Options. The app functions as expected and I'm trusting they'll continue to make improvements. Definitely worth the money considering Shopify SUCKS and offers very little as to a true shopping cart system. Thank you BOLD for stepping up and filling in the gaps left by the short sighted Shopify team.

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 7, 2017

We use the app on our site https://itzoo.co.uk/ - very happy with the quality of the app and the service provided by the developer.

Store

Itzoo

Using app

Over 6 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

This app has been crucial to the functionally of our site! It is easy to use and the staff has been extremely helpful and super speedy with installation assistance! Thank you Product Options by Bold!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

As someone who doesn't know a ton about web development, Bold has been a huge help to me as I figure out how to use the app on my online shop. They are quick to respond & easy to talk to!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2017

It's not just that the App is good and does what I need. Is the fact that their support is great! I love this app and I'm very very pleased with their attentiveness, definitively recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

Product Options has been an amazing app which has allowed us to differentiate our products from the competition. The support has been amazing, in particular Danni who has gone above and beyond to help deliver a bespoke solution for us.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

Great app and great support from bold. Francis was very helpful resolving a few issues.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

Great App, easy to use, Excellent Support. I recommend it 100%

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

We've got a pretty heavily customized site, and Bold Product Options works like a charm. We've got a ton of custom products, and setting most of them up was a straight forward process. We also have an AJAX cart, and the bold team was incredibly helpful when we ran into technical issues. All around, great app and great support. They could update the product video though, the current app looks different than the video.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

If I could rate 10 stars I would. MC was the best support rep I've ever spoken to for Shopify support. Super helpful and answered all of my questions!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Shubhneet and Alexa took care of me right away! I had some issues unique to my theme and they helped out quickly and efficiently! Great product and great service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Been using this app for only a few days now and Customer Support is AMAZING! Huge shout out to Shubhneet for his patience and support. Very glad we made the decision to purchase this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0