All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

May 23, 2017

Great app we use it for all our clients. www.echic.com.au

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2017

Brilliant app. All of the items in my shop are personalised and this App made it easy for me to add all of the custom boxes I needed for each item. Customer support was amazing too. Thank you

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2017

I'm working on getting my shop perfect before relaunching it - and I needed something that allowed for more customizations, conditional logic, and wouldn't drive me insane trying to code using line item properties - Bold Product Options fits the ticket perfectly. While I'm still working through getting it just right and implementing it perfectly for my future customers - I had some particular things I wanted it to do while testing it out. I reached out to Bold for some help, and within an hour MC was on it and she had it taken care of within two short emails - absolutely THE BEST customer service experience I've ever had with any app, or theme designer, since I joined Shopify in 2014. Thank you Bold, and most importantly - THANK YOU MC!! You are AMAZING!!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2017

Fabulous. The app is great, the business support is even better. Small issue solved effortlessly and with good humour. Thanks MC. Cheers, Andy

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2017

The team is just outstanding. I had a problem during integration into a new template and some coding got messed up. they were able to fix the problem immediately and helped me twice with problems that had nothing to do with their app. This guys are on top of their game.

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2017

The app developers recently rolled out a new update which took away a specific feature that I used on a daily basis. I contacted customer service and they worked with me over the next few weeks, talking to developers, and eventually added the feature back on. Customer service was amazing and very helpful and informative throughout the entire process. The update is great and we are very happy with the app. :) Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2017

Lawrence from support is awesome! He helped us write custom code to reflect our needs. Bold has the BEST customer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2017

LOVE bold! The app is just what I needed for my custom accessories. Bold has great support for all of my questions. emmalyndesigns.com

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2017

Amazing AP! Helps keep everything organized and is very user friendly.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2017

Love this app and the amazing support! I recently redid my website and the whole team helped me get it working exactly as I wanted - special thanks goes to MC for going above and beyond what I needed to make my product page looking perfect. Thanks MC and team!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2017

Not only is this app amazing with all the features it comes with but the support team is amazing! I encountered a few issues with the compatibility of the app and our theme, sent a message through the support form and Tamer, one of the support staff, had the problem resolved within hours! It's great to see how much their care about their customers and willing to fix any issue that arises.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2017

Tamer really helped us out when we needed to launch in less than 24 hours. He did exactly what we asked and was timely and helpful. App works great for our complicated conditional variants. Also a great way to sort of bypass Shopify's 100 variant limit. Highly recommend! And thanks again Tamer!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2017

MC was a great tech on the support team. We worked through a small layout issue I was having. GREAT app, GREAT support team, and very responsive. Thanks!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2017

I had a few problems with the way the app integrated with my store. However, their customer service is amazing. I first chatted with MC, who then forwarded me to Danni. Danni was incredibly fast and reliable with the amount of help she offered. She properly installed the required code, troubleshot errors and was super helpful during communications!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

We have been using this product BOLD for many years. Recently we had issues where we had to consult the Shop Circle support team for urgent attention. Both representatives were amazing and resolved my issue quickly. Kemal helped me today and was very fast, efficient, helpful and I will continue using this app for its features and great service.

Using app

Almost 7 years

Total reviews

5

Average rating

4.2

5 / 5 Share

April 16, 2017

Awesome! It's a great app! really helpful and Bold team is amazing and quick at replying!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

The Bold team was especially helpful in addressing an issue I had with charges being applied to products in my store. It turned out that we needed to update the theme to make the product options work with Pay Pal checkout. Big thanks to Rick and Alexa for immediately responding to my support ticket and also following up with detailed instructions to fix the issue.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2017

Excellent app, does exactly what it says. Easy to use and I couldn't run my website without it :)

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2017

I love this app! It has made it possible for our shop to have rather complex custom ordering capabilities, and it made it easy! The one thing that was a bit of a hiccup is the time it takes to save options, which slowed me down a bit as a multi-tasker, but it's worth it!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2024

We appreciate very much the SC Product Options for our store. It is super powerful and easy to use, and it enables us to do more customized types of product choices for our customers. We are also very thankful for the support we received from Emir regarding the implementation and recommendations for our specific requirements. Thank you!

Using app

About 7 years

Total reviews

1

Average rating

5.0