All reviews

Rating Breakdown

  • 5
    87% (2,271 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Feb. 27, 2017

These guys have hands down the BEST customer support of any app I've ever used. For anything. Ever. Period. I cannot rate them high enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

I love this app. We make a highly customizable product and this fit the bill perfectly!! Ty so much to Tamer for his help walking me thru it! and a special shout out to Warren for tweaking it :) I cannot say enough good things about this company or this app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2017

Great App, fills a lot of the gaps that I needed to sell my products, easy to learn, staff was very helpful in getting it intergrated to the way I wanted it to look on my website.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2017

Great app! and the Bold customer service is excellent. Keep up the great work 5 stars!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2017

The customer service behind this app is really what sets it apart. Tamer from support was super patient, extremely responsive helped to ensure that the project was completed on time. The app itself is easy to use, and we were able to customise it to suit our UI needs.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 17, 2017

Great app & probably the most important addition to my store. This tool makes dynamic pricing simple. Customer service was fast and on point. I absolutely recommend trying this app.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2017

This is an excellent addition to any store. It's well thought out, customizable, and easy to use. I'm using it in a way that is a little less straightforward than most (I expect), and it handles my needs flawlessly. Support has always been excellent. Any issues I have had have been resolved quickly and effectively. If this offers the functionality that you need, stop shopping for apps and just get this one.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2017

Top Notch App! AMAZING Customer Support! Any hiccups and they hooked me up literally within 4 hours(I called and emailed them at 2 o'clock in the morning)

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2017

It is complicated to figure out how it work at first, you have to go through some documentation and get yourself into it by try and error, but once you get used to it, it is probably the best tool for you. Very friendly and helpful support team, by far the best I have every met... 5 stars for the effort and please keep it up, cheers!

Store

Pasem

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2017

Great app, we run this on almost every Shopify store we have!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 8, 2017

We had plenty of support from the team. Very helpful to solve all issues we encounter. Definitely the best product options out on the market. However, there is still a bug yet to be fix and tooltip feature. Please bring back the hover tooltip feature. That tooltip hover feature was so good in v1.0, I have no idea why you guys removed it in v2.0.

Using app

Almost 2 years

Total reviews

26

Average rating

4.9

5 / 5 Share

Feb. 8, 2017

Excellent app - completely changes my store and check out options. Very difficult to figure out though. I spent days and nights trying to figure it out myself. But I got an appointment set up with support and Tamer helped me out. I finished up the way I want the store in 5 mins. Thanks a lot Tamer !

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2017

Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it. Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with. Overall, I have been extremely impressed with anything BOLD has to offer.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2017

I highly recommend this app! 90% of my products need to be able to have options to be sold properly and this app works just as advertised and just as I need it to work. It is also very easy to use and figure out. But even better than the app is the support. To me the sign of a good company is what they do when there is a problem. Well Bold delivers here. Twice I have needed some things tweaked for the options to work correctly on my website and both times I received superb and prompt service from Tamer and Danni at Bold. Again, highly recommend this app and the support team behind it!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 21, 2017

This app has great support. I had trouble installing it, (maybe my theme) reached out and Tamer was super helpful in coming to my rescue (on a Saturday!) so have high hopes for the product which I have yet to delve into, but will give the support team 5 stars

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2017

We had some trouble with a specific feature of our store and Product Options but we received great support from Alexa and Danni, they did a great job and everything is running smoothly!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Problem with an intermittent fault that got sorted... with some efficient helpdesk chat. Cody was a great help.

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 16, 2017

I didn't have any trouble setting it up, and when i ran into a few difficult things to edit in later on - their support has been there time and time again to offer excellent options and implement them effectively. Its no wonder we use Bold for their multitude of apps, Cheers!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2017

It took a little while to get help from support but they have been very helpful fixing some issues for me.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update. Thank you Bold app ❤️

Using app

Almost 9 years

Total reviews

6

Average rating

5.0