All reviews

Rating Breakdown

  • 5
    87% (2,271 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (127 ratings)
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5 / 5 Share

Dec. 16, 2019

Without this app I could not do business with Shopify. I own a bakery and we need to have options for all of our products such as chocolate type and color of sprinkles just to name a few. I paid to have them install the app for me and it was worth every penny. Today I had a small issue, I emailed them and within the hour the problem was fixed and everyone that I dealt with (mostly Dex in support) has been nothing but a joy. I recommend them to all of my friends who want to run Shopify sites. Try their apps for a month, I guarantee you will not be disappointed. Priyanka in support rocks!

Store

Cst1

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2015

I installed this app initially with the basic product options and was very impressed with it. I paid to have the code implemented for me, it took a couple of days and I received a nice email confirming it had been done. My requirements grew and I upgraded to the advanced version. Again, I had the code implemented and it was quick and painless. Another nice email. From a functionality perspective, I sat through the video and refreshed my memory by watching it again a few months on. It's logical, easy to use and looks pretty good on the site too. I'm looking forward to getting my teeth into the additional functionality the advanced version offers. One thing I'm really excited about it having the ability for customers to upload an image. Can't wait for this function to go live on the site. I would definitely recommend this product.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2015

This app is great! They were able to get everything up and going for me super fast and it is easy to use!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2015

Thrilled to have found your app. We were really struggling to find a solution that would work with all the different types of products we carry that required personalization and additional shipping charges. Thank you!

Using app

About 3 years

Total reviews

17

Average rating

4.9

5 / 5 Share

Oct. 12, 2015

Love this app! It solved the complicated custom ordering process for us. We had a few issues in the beginning with the compatibility of our theme but Bold App was super helpful and speedy with resolving our issue for us. Thanks!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2015

Great app with a wide range of options. An easy way for customers to add popular options, generates more revenue by hinting at making it easy for them to add-on. Great customer support from the Bold Team!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2015

I just got Product Options and love all the flexibility it allows in my store. But what really impressed me is the customer support. I tried to do the install myself but must've made a mistake somewhere because it wasn't working when I got done. So I elected to have the Bold team check and correct my install which they did within a day! A secondly, I wasn't happy with how the page looked once it was done so I asked if there was a way to adjust the code and they did it immediately at no additional charge. This is some of the best support I've ever had on a third party app! Great job and thanks for an awesome app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2015

This is a great product and works as advertised. I am very satisfied with the support that I've received from BOLD customer service and technical support. They are very responsive and work to quickly resolve any issues.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2015

After looking at many different options apps this one was the best fit for my store.This is the only app I found that adjust the based price when customer pick an extra option. Once I downloaded it I realized I wasn't knowledgeable enough to install it myself. I chatted with the guys at Bold and they were great, had it installed for me very fast and it's working great! Their customer service is fantastic, pleasant people to work with and willing to help. I highly recommend them. Thank you guys!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 2, 2015

We needed a solution that would allow our customers to customize some products. We also needed to increment the pricing when customization was selected, and hide the customization fields if customization wasn't selected. This is the ONLY solution in the store that met all of our needs! In case you're looking at other options, let me save you some time. I first tried adding line item properties myself but after a couple days wrestling with the code I concluded my time was too valuable. Next I explored some of the cheaper store apps for adding custom fields to a product. It took a while to integrate an alternative app with our skin and it was only after I was done that I realized that the app wouldn't impact the products price. In fact, while some of the other custom option apps support conditional relationship for option visibility, this is the only app that will also impact product pricing. The Bold team offered to install this app for a nominal fee and while they promise a 2 day turn around I was up and running the very next morning. App does just what we needed, and the simplified variant management is a wonderful bonus. Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2015

Our store http://www.autotruckdepot.ca carries many items that are specific to each vehicle type and we were looking for a solution to enable a conditional logic drop down menu to make choosing the right products easier for customers. This is the only app that does just that, and dealing with the Bold team was a pleasure. They replied quickly to my inquiries, and helped me get set up quickly and easily. I would recommend any app by Bold.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2015

I have had this app for a while now and it really does do what it says on the tin, any problems have been sorted out quickly by the friendly and happy to help support team.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2015

Great app, easy to use and a great complement to simplify the process of adding variations to a product.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

Staff is excellent to deal with, very helpful and fixed the issues i had with changing themes Options work great for us and the new edit in cart feature is fantastic Very happy with the product and would happily recommend it to anyone

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2015

Nice app, technical support helpful in reinstalling after I botched the initial install.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2015

This has truly helped our customers pick their own custom combinations of products and is straight forward and easy to use, love how it works for us too! Happy customers equal increased sales, thanks Bold you guys and gals are helping us in our mission to Glitter the World. Team Lit

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 18, 2015

Great app! Love the organization. There is a fair amount of work to install (with the Liquid files) but the tutorial is fantastic. Some Shopify templates use Ajax, and this must be disabled in order for the file upload feature to work. I don't know how to do this, so I contacted Bold support. In exactly 7 minutes, Bold adjusted my website and had it uploading images perfectly, just as advertised. This is a fantastic app and they have great support! Although, a tutorial for disabling Ajax would be appreciated!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2015

I like the App! It took a little while to get the hang of it but now pretty easy! I do recommend having them do the initial installing for $40 - I did it myself but I'm a tech-idiot - powered through but it took me HOURS!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2015

This app did take a couple of days to perfect (appearance wise) on my website. It wasn't something I could fix myself so I did have to wait on support to get me through some minor appearance issues. But the support team was quick to get back with me and they fixed my problems right away. I do recommend this app, but just be prepared to possibly need some support with certain themes. Until now, I can finally offer my customers an "add a chain" option directly on each product page instead of having to create numerous variants by including different length chains in the prices in the main drop down menu. Much easier for my customers! And a great opportunity to upset to your customers!

Using app

Over 2 years

Total reviews

3

Average rating

2.3

5 / 5 Share

Sept. 15, 2015

Love these guys! When I had some problems they were right there to help me every step of the way. Would definitely recommend!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0