Zepto Product Personalizer
Unlimited options with live preview to sell customized product
Rating
4.9
feedback
1,130
chart
#276
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
25%
-
Less than a year
39%
-
More than a year
27%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, powerful customization features, and excellent customer support. Many users highlighted the quick response times of the support team and their helpfulness in resolving issues. The app was commended for its ability to handle complex requirements, such as multiple decoration methods, conditional pricing, and multi-view designs. Users also appreciated the live chat support, customization options, and the high level of control the app provided. However, there were a few negative reviews mentioning issues with setup difficulties and challenges with support, particularly related to additional payments and subscription charges.
Highlights
Review RSS Feed
All reviews
Feb. 7, 2026
Feb. 6, 2026
the app and support is ok. i do believe the agents try their best to help but in the time it takes them to answer your message you might figure out the issue yourself. also the answer doesnt always answer your question so you might have to elaborate to get your point across. there are a handful of youtube videos and a lot of documentations files that could be written better. also had to create multiple css scripts to achieve the look i wanted as they only have very basic and limited settings in their styling options. one good point is that they seem to have round clock support so if you cant figure something out they will gather details and send you a loom video on how to complete it. a bit of a learning curve for those who never done product personalization but this app isnt as complex as teeinblue which was more expensive and had west coast support hours (might not work for you if you're on the east cost. all in all not bad but i will be looking for an alternative
Feb. 5, 2026
I have been using this app for a few weeks. I am still learning how to do certain things, but every time I have a question, the chat team is super helpful! They have even went as far as adjusting the app features on their end to make the product work better on my site. Highly recommend!
Feb. 5, 2026
Numerous customisation options are provided in the app, with multiple branding features as well, to set up the customisation and preview text as well. Very proactive support team with a live agent working on the issue as per the requirements and providing necessary solutions to the questions. Some of the improvements can be done in the current UI and options, and the best part is support team is very positive about feedback and improvements and also works on them when possible.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more