All reviews

Rating Breakdown

  • 5
    92% (948 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 92% (944)
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5 / 5 Share

March 13, 2025

Customer support very helpful

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Sakib was very helpful and answered my questions straight away!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2025

The most amazing personalization app and amazing customer support!

Using app

Almost 3 years

Total reviews

6

Average rating

3.8

5 / 5 Share

March 12, 2025

This app has been extremely useful for our customers because they can do their dog tag personalization with our business instead of looking somewhere else. I needed help from the support team to change one detail from the personalization process and Sakib showed me how, and it was successful. Thanks Sakib!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2025

I was with another personalisation app prior to zepto and it would take days for support to get in touch. Zepto's 24/7 chat support is brilliant got everything sorted in 10 minutes, that alone is worth the switch!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Very easy to use. I recommend to any small business owner that is not super tech savvy.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Exactly what we were looking for! Zepto Product Personalizer has been a game-changer for us. The app is intuitive, easy to use, and offers all the customization features we needed. Their customer service team is truly exceptional! Always responsive, helpful, and willing to go above and beyond to ensure everything runs smoothly. We couldn’t be happier with our experience!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Easy to set up and use and if you need any help their service is great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Very helpful.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Musabbir has been extremely helpful in the support provided. Thank you very much.

Store

Abiza

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 4, 2025

This app has allowed us to display the personalization options live to our potential customers. The app is straightforward and easy to use. There has been very little that we could not accomplish on our own using the app, but when we needed any support it was instantaneous. I am very thankful to have found this app, and I would recommend Zepto Product Personalizer to anyone that needs personalization options on their Shopify site.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2025

Fast and great service with a bug i found.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

I really satisfied with the support team. They were quick and I could solve my problem

Store

Krevana

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Using app

8 months

Total reviews

11

Average rating

4.8

5 / 5 Share

July 3, 2025

The customer service for this app is outstanding! Sakib was incredibly helpful and responsive, resolving my issue quickly and professionally. I’m really impressed with the support team – they’re friendly, efficient, and go above and beyond to help. Highly recommend!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Excellent, responsive customer support. Rakib was so patient in explaining to me. Thank you so much!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Been using it for 5 years, and wouldn't go for anything else, I love it. The team is always super helpful, whenever I want to make changes and can't figure my way around them!

Store

BLUELOW

Using app

Over 4 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 26, 2025

The support is fantastic. Takes a little learning curve but this app does everything you could possibly want to allow customers to make their own products. I have tested several apps and this is the best I found!

Using app

About 19 hours

Total reviews

4

Average rating

5.0