Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.9
feedback
1,032
chart
#265
All reviews
Review RSS Feed
Dec. 1, 2021
Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter
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Nov. 17, 2021
The app is really good it has helped save me a lot of time on product personalization. The support is even better.
Oct. 28, 2021
We are just starting with this app so cannot give full marks yet but, although it is a little tricky to understand at first, we have found so far that it is quite versatile and does pretty much what we need (the ability for customers to be able to only upload images that we provide and/or change the size and position of their selected images would be a great additional feature to have). Only had a couple of issues so far and found the support team to be very fast and helpful (call out to Shahariare for his assistance here). Recommend on our experience so far.
Oct. 28, 2021
We used this app to make our products customizable. We achieved our goal using this app, and happy that their representatives are always ready to help us. thanks!
Oct. 13, 2021
I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!
Oct. 5, 2021
Customer service is excellent and very responsive! Asked for some advice on setting up some personalised products on our store. Would definitely recommend.
June 15, 2022
Customer service is infuriating, but after you go back and forth 30x, this app works great and as intended. Please note, it will take days to resolve issues, and that impacts business operations. Aside from that, I do recommend this app to anyone in need of personalization for shopify.
July 12, 2021
good app and good support team ,, helps in customizing products and orders,, can be a bit tricky to learn in the beginning but once you know how to use it, it will be very easy and useful .. would definitely recommend
July 6, 2022
Functionally, the app is great! It is sometimes glitchy however. The personalization option disappears from time to time without warning and is not present when customers are trying to customize an item. Some customers are nice enough to let us know, but no telling how many customers have been lost over time due to these issues. It is completely random from item to item and does not seem to affect a particular platform. This issue affects desktop users over different browsers as well as iphone and android users but again, it is completely random in which items and platforms are affected. Other than this, the app is incredibly thorough in its design.
May 29, 2021
Please check your app now. There is no stability with your app. So how can our customers experience and buy?
Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation
May 6, 2021
Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.
Jan. 18, 2021
We are trying to build website where people can customize their products and so far the app has been amazing and so it the support team. Will always get an answer in less than 24 hours and the app price is very reasonable too. Mr. Abdullah Al Numan was of a great help, love the app and the support team.
Nov. 10, 2022
Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support
Dec. 14, 2019
The app works great for what I need. Support took a little nudging when I had a problem but got the job done. Thanks PP team!
May 7, 2020
We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks! Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in Personalizer. First an image group stopped loading, and now Windows/Chrome users have lost anti-aliasing on the fonts. Support is always quick and helpful, but it is concerning to have to keep going back and re-testing things that used to work.
Aug. 3, 2019
Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.
Using app
Over 4 years
Total reviews
1
Average rating
4.0
Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https://support.weglot.com/article/88-shopify---how-to-translate-dynamic-content The class name for our app is product-personalizer You can contact us at [email protected]
June 13, 2019
I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!
Thanks for taking time for review. Creating new product is a feature that you have activated. Please alter that . More details have been sent to your email.
June 5, 2019
The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed. I still believe the app can be improved in UX. But it is still a great for what it is.
Thanks for taking time for review. - This has never been happened and no one out of thousands store owner has never complained that . There is a bulk removing option you might have triggered - The UI has been improved and field title is replaced by label - The UI has been improved - Here is HOW PRICE INCREASE WORKS: https://doshopify.com/product-personalizer/help/how-options-with-costs-are-displayed-in-the-cart-checkout/ You need to set price option in your theme . Here is tutorial: https://doshopify.com/product-personalizer/help/price-per-option-theme-installation/ - This is a theme issue described here : https://doshopify.com/product-personalizer/help/incompatible-themes-price-per-option/ - The tag is created for technical reason to prevent the product being shown in the store. More details : https://doshopify.com/product-personalizer/help/hide-newly-created-product-by-the-app/ We are constantly updating our UI . As the app is a complex product building tool at first it may seem difficult to understand . Once someone is accustomed he/she will certainly enjoy it.
Nov. 2, 2018
I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.