Zepto Product Personalizer

Sept. 18, 2022

Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.

Aug. 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Jan. 6, 2022

This really is a great app. I had a lot of issues after setting it up with items not updating properly in my cart vs checkout, but the support worked with me to get it all resolved. It did take a lot of back and forth, but not having to hire an outside developer was really nice and they made all the changes needed. This app is very versatile and eliminates the need for many other apps, so I suggest setting this app up before adding a bunch of others. It might just fill the need perfectly. Big thanks to the support (Al Amin Khan) for getting everything fixed.

Dec. 1, 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Nov. 17, 2021

The app is really good it has helped save me a lot of time on product personalization. The support is even better.

Oct. 28, 2021

We are just starting with this app so cannot give full marks yet but, although it is a little tricky to understand at first, we have found so far that it is quite versatile and does pretty much what we need (the ability for customers to be able to only upload images that we provide and/or change the size and position of their selected images would be a great additional feature to have). Only had a couple of issues so far and found the support team to be very fast and helpful (call out to Shahariare for his assistance here). Recommend on our experience so far.

Oct. 28, 2021

We used this app to make our products customizable. We achieved our goal using this app, and happy that their representatives are always ready to help us. thanks!

Oct. 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!

Oct. 5, 2021

Customer service is excellent and very responsive! Asked for some advice on setting up some personalised products on our store. Would definitely recommend.

June 15, 2022

Customer service is infuriating, but after you go back and forth 30x, this app works great and as intended. Please note, it will take days to resolve issues, and that impacts business operations. Aside from that, I do recommend this app to anyone in need of personalization for shopify.

July 12, 2021

good app and good support team ,, helps in customizing products and orders,, can be a bit tricky to learn in the beginning but once you know how to use it, it will be very easy and useful .. would definitely recommend

July 6, 2022

Functionally, the app is great! It is sometimes glitchy however. The personalization option disappears from time to time without warning and is not present when customers are trying to customize an item. Some customers are nice enough to let us know, but no telling how many customers have been lost over time due to these issues. It is completely random from item to item and does not seem to affect a particular platform. This issue affects desktop users over different browsers as well as iphone and android users but again, it is completely random in which items and platforms are affected. Other than this, the app is incredibly thorough in its design.

May 29, 2021

Please check your app now. There is no stability with your app. So how can our customers experience and buy?

May 6, 2021

Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.

Jan. 18, 2021

We are trying to build website where people can customize their products and so far the app has been amazing and so it the support team. Will always get an answer in less than 24 hours and the app price is very reasonable too. Mr. Abdullah Al Numan was of a great help, love the app and the support team.

Nov. 10, 2022

Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support

Dec. 14, 2019

The app works great for what I need. Support took a little nudging when I had a problem but got the job done. Thanks PP team!

May 7, 2020

We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks! Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in Personalizer. First an image group stopped loading, and now Windows/Chrome users have lost anti-aliasing on the fonts. Support is always quick and helpful, but it is concerning to have to keep going back and re-testing things that used to work.

Aug. 3, 2019

Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.

June 13, 2019

I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!