Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.6
feedback
946
chart
#795
All reviews
Rating Breakdown
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March 24, 2024
The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!
March 22, 2024
I have a store with over 1000 products and found Zepto through a product demonstration on YouTube. My focus in 2024 is to do more personalizations on my store but my challenge has been finding a Shopify App that can do this easily. The app is by far the easiest to use I've come across and has options that make your work efficiently like creating image or color libraries that you can re-use, and multiple image swatches, upload buttons for users, pop-up or live preview. The only thing this product needs to be the very best is to have the base product image included in the cart preview. Currently only the "print file" that goes to production is previewable in the cart. Finally, customer service is very responsive and willing to visit my product page to review my request and even offered to connect to my store with admin rights to deep dive some of my request.
March 13, 2024
Customer service is top notch! Love the way that I can show customers a live preview of how their product will look
March 1, 2024
La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana. La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo. En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando. Lo importante es que funciona muy bien y tiene un buen soporte.
March 5, 2024
Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super
Feb. 29, 2024
Cette application a pu parfaitement être adaptée à l'expérience d'achat que je voulais mettre en place sur mon site qui n'est pas celle d'origine. Il est très rare d'avoir une équipe aussi réactive et surtout aussi compétente. L'équipe zepto est vraiment très professionnelle et faite pour travailler avec des professionnels.
Feb. 22, 2024
I have been using this app for 3 years now and I cannot be happier about it.
Feb. 15, 2024
App has been very good - Most everything we need to customize our entire product line.
Feb. 12, 2024
Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.
Feb. 8, 2024
The Zepto Product Personalizer app handles my complex products. It is intuitive to use and the technical support is excellent.
Feb. 5, 2024
Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify
Feb. 4, 2024
The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.
Jan. 19, 2024
This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!
Jan. 16, 2024
Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.
Feb. 7, 2024
Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues. 1. Items are not appearing in cart 2. The enable customization button allows for customization even when deavtivated. 3. Some customers are not able to add items to cart. 4. I sent 2 requests for support and did not receive a reply on either. I would look elsewhere from my standpoint it look like app is getting deprecated.
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Jan. 12, 2024