Zepto Product Personalizer
Unlimited options with live preview to sell customized product
Rating
4.9
feedback
1,144
chart
#245
All reviews
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Feb. 3, 2026
Feb. 23, 2026
Outstanding customer support and product for our needs. Whenever we have had issues they take it seriously and fix it quickly and check in with you. Originally, the biggest problem was that there was no way to see which products were connected to which customizer templates. With hundreds of products, that created serious management headaches. Editing or troubleshooting meant guessing what was attached where, which is not sustainable long term. The team has now added an “Assigned List” inside the template view, which clearly shows the products connected to that template. That alone solves the core visibility issue. They also improved the search functionality and added an “Apply to All” option, which makes managing large product catalogs much easier. These updates directly address the concerns I raised. I was very critical before because the limitation genuinely created operational risk for stores like ours. To their credit, they listened and implemented meaningful changes. Support stayed responsive throughout the process, and the improvements show they’re serious about building a better long-term product. If you’re managing a large catalog and rely on templates, this update makes a big difference. Appreciate the team for taking the feedback seriously.
Feb. 2, 2026
Really good and fast support! I like the app a lot especially for engraving jewelry!
Feb. 1, 2026
Jan. 30, 2026
Zepto is a fantastic app, really flexible with very good features, integrations and really well thought out to make it user friendly. After trying some other customizer apps, Zepto stands out by far, making it really simple to set up complicated customizer options but have them very simple to manage across multiple products. Support from the Zepto team is also top rate, they have always been available very quickly and answered any questions I have thoroughly and have never been unable to provide a satisfactory answer and assistance. Pricing is also very reasonable, giving plenty of options at the different plan levels so you can start out small without paying a huge amount for it, and scale up as needed. Definitely recommended!
Jan. 28, 2026
I'm 50 and decent with computers but and was terrified of using one of these apps with my Shopify but I didn't want to pay for Shopify plus. I Choose Product Personalizer because it seemed to fit our needs the most. I watched 1/2 of one of the training videos and I had it down. Super easy! I then had an issue with the order confirmation and packing slip not showing the personalized info. They responded on chat quickly and I had it fixed in minutes. Highly recommend!!
Jan. 26, 2026
We trialled most of the product personalisation and design apps available on Shopify, and Zepto was the only solution capable of handling our complex requirements. Our setup involves multiple decoration methods, different logo sizes, several placement options, conditional pricing, and multi-view designs — and Zepto gave us the flexibility and control we needed where other apps fell short. What really sets Zepto apart is the support team. They’ve been extremely responsive, knowledgeable, and transparent about what’s possible, helping us work through a genuinely complex build rather than offering generic answers. That level of support makes a huge difference when you’re pushing an app beyond simple use cases. If you’re running anything more advanced than basic text or image personalisation — especially workwear or B2B products — Zepto is easily the most capable option we found on Shopify.
Jan. 26, 2026
This app is amazing and it has everything we are looking for. All the features we wanted and also those that we were dreaming of, they had it. Customer service is also very good, responding quickly and helping us customise the app to how we would want it to look. Some features are still missing, but i would love to see how this app develops in the future. Highly recommended.
Jan. 25, 2026
This app has been amazing! The customer service is beyond exceptional and unmatched from any other app I've used.
Jan. 24, 2026
Bin noch in der Einrichtung, aber der Support hilft sofort. Bin sehr zufrieden
Jan. 22, 2026
The app provides a relatively simple way to custmise products with options like file (image) upload , text editor, buttons etc and the creation of templates was easy. It also allows a live preview for the customers on your storefront with the preview in high resoloution even 300 dpi. It doe not yet have API integrations which would be ideal. That said the service provided is top notch and has a active custoemr support team to handle queries.