All reviews

Rating Breakdown

  • 5
    93% (1,119 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,082)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2026

I've been using this app for years and it's great! It's easy to customize to our needs and gives our customers the ability to see their items before their made, which gives them the confidence and excitement to purchase! The team is so responsive and helpful any time we have an issue, even on weekends and holidays, whenever the rare issue has popped up. Highly recommend! Following up to say that the team continues to be one of the most helpful app dev teams I have ever worked with! There is some limited functionality from time to time, but they always do their best to accommodate whatever we need.

Store

Besties

Using app

About 5 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 20, 2025

Exceptional customer service, very satisfied with the TEAM.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Good, very convenient

Store

Dear.U

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2025

We gebruiken deze app al meerdere jaren en zijn er nog steeds heel tevreden over. Onlangs wilde ik een kleine verbetering bewerkstelligen, maar kreeg het niet voor elkaar bij de instellingen. We kregen direct technische ondersteuning waar we heel dankbaar voor zijn.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2025

It's complicate when setting up but once everything is set, it's works great.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Easy to use. Quick to respond and fix any questions/concerns.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2025

Buena experiencia excelente atención al cliente

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2025

Really like how this app is working especially on the new Horizon themes...also great support

Using app

Over 6 years

Total reviews

6

Average rating

4.8

5 / 5 Share

May 27, 2025

I think I was a pain in the ... for him. And he was so kind with me, and helped me solve my issue. Trully appreciate him!

Store

Kresc

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

The customer services is helpful

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Muhtasim helped me straight away and sorted my issue! Fantastic app and customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Love the app it saves us a lot of time and the support team is great every time I have a problem or have a ? support quickly helps me out and the app is very easy to use.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Depuis très longtemps que je cherche à offrir la possibilité à nos clients de visualiser leur produit! J'ai enfin trouvé!!! Le service est exceptionnel et très réactif. Il est facile de parler à quelqu'un presque qu'en tout temps! Les gars sont ouverts aux commentaires et cherchent à améliorer leur service et trouvent des solutions. On sent qu'il veulent vraiment nous aider. L'application pourrait être un peu plus usefriendly mais une fois que l'on comprend ça va bien. Ça vaut la peine de s'investir à apprendre! I've been looking for a way to let our customers visualize their product for so long — and I finally found it!!! ------- The service is exceptional and super responsive. It's easy to get in touch with someone almost anytime! The team is open to feedback, always looking to improve, and quick to find solutions. You can really tell they genuinely want to help. The app could be a bit more user-friendly, but once you get the hang of it, it works great. Totally worth investing the time to learn!

Using app

3 months

Total reviews

12

Average rating

4.3

5 / 5 Share

May 21, 2025

We love using Zepto, so many options and variable that suite our store perfectly. We've used it on the theme "Dawn" and just recently switched to a paid theme called "Divine" and everything worked great through the switch. Fast support when a question was asked as well!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

A l'écoute me répondent très vite et m'aide énormément j'espère que je vais réussir avec eux

Store

TapAvuE

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

So far, I'm pretty impressed with all the possibilities, price and ease of use. I had a couple of issues, one related to another third party app that was causing problems with the cart and another one that was just a simple fix in my own settings. Each time though, I was helped within 24 hours.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Geweldige app, de support is echt super. Ik had een probleempje, Deze werd binnen een half uur opgelost!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Excellent customer service, awaiting the chat info with images for helping us in the future. Very patient and able to assist with everything as we learn the process. Thank you so Much

Using app

Over 6 years

Total reviews

6

Average rating

4.7

5 / 5 Share

June 1, 2025

Zepto have been very helpful in showing me how to use all of the tools to the best of my ability. The customer service is second to none, tailored and educational. I look forward to be to give my customers a little personalised touch of magic that I could not have done without Zepto. I also want to say a massive thank you to Muhtasim Mahir as he has been the greatest help to me and my customisation experience. Zepto have really helped me to deliver the best personalised customisation tools to my customers and without there help I do not know where my business would be. I recommend this app to anyone who is looking to enter the personalised gifts industry as they will truly help you to add that personal touch to your business for the ultimate customer and personalisation experience.

Store

Till

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

It's refreshing to work with a company that combines a well-designed and thought through app with excellent and highly responsive customer service. Keep up the good work!

Using app

9 days

Total reviews

3

Average rating

5.0