All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Feb. 4, 2022

I really love this app! It's super easy to use, and meets all my expectations. Customer support is super amazing!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Coolest app yet and I have tried a lot of them. If you do personilazation you should try this app first.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

We use this app across multiple stores and absolutely love it! Highly recommend for allowing customers to view live mockups of products.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I agonised over which customisation app to use for my business. I landed on Product Personalizer and I'm so glad that this is the app I chose. Yes as others have mentioned it is a bit of a learning curve to start off with, I am by no means amazing with computers but after some trial and error I'm perfectly comfortable setting up new products with endless variables and setting the conditional logic for them. I've found the support team amazing, any time I've had a question they've answered pretty quickly even though we are in very different timezones, and no matter how silly my question they have been patient and are very clear in their instruction, even going so far as to send me screenshots of exactly what to do. I especially like being able to set a template so I don't have to start completely from scratch with each product. It has saved me so much time. I would 100% recommend this app to anyone who needs simple OR complex levels of customisation on their products. If you're a bit confused when you have your first look at it, don't worry! you'll get there.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app has been a game changer for my store. Very affordable pricing for the functionality you get - definitely my favourite app on Shopify. The customer support is also excellent and they respond insanely quick.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Amazing service! My agent walked through the entire set up process with me and im super happy with the results! thank you!

Using app

About 1 month

Total reviews

6

Average rating

3.7

5 / 5 Share

Jan. 30, 2022

Loving the app so far, some very minor limitations for me but overall great! Customer service was of great help and even made videos explaining what I needed which is awesome.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This has been a great solution for my unique use-case. The app works smoothly and the page speed is fantastic. Also the best support I've had with any shopify app. Impressive, I really hope they keep up with the development.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

This Product Personalizer app by Zepto is honestly amazing. Their customer support team has been so reliable, helpful & patient all along. Massive thanks to the amazing team behind this app!

Store

Wustler

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

awesome app, great support. the app let's you integrate the product personalization WITHIN your own product page, support helps you to fix any issues.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

The best product customisation app in Shopify! The features are extensive, and the support super fast and professional!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

This app packs a load of features in for a very affordable price. The developers are very responsive.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

We've been a customer of Zepto Apps for almost two years. When our Shopify theme was recently upgraded, we reached out to Zepto to ensure compliance. The team at Zepto was super-responsive and made sure that their app was working with the upgraded theme. Fantastic customer service and great support!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Every time we encounter an issue, they're there to resolve it quickly and effectively. Customer service is on point. UI could use a little bit of work but their customer support makes up for everything. Highly highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

I can't recommend this app enough. it did exactly what I needed to and as I'm not very good at IT related things, the app staff couldn't help me enough! I would give it 20 stars if I could for customer service alone! thank you

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Amazing work! Worked with me on configuring the entire tool! They were very fast to respond, and had great detailed answers.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Had some setup issues that I needed help with and some update wishes. Contacted support and they help me right away with making the layout as I wanted. My best recommendations.

Store

Coolcin

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I used this app to enable my customer to edit greeting card designs and it works beautifully. Not going to lie, it takes some time to configure (both for the store need and for each product), but once I understood it, I was able to 80% match the competition with the level of configuration they offer, in a market that has large players for a while. Much better than other options I've explored. Would recommend. Do not hesitate to read the documentation on their website as there are many configuration points and it's easy to miss the decisive ones. The documentation is rather good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Amazing customer service! Application is good, many option to customize the product. Easy to use and straightforward!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

I am in Love with this app. It works great. The customer service is faster than Luis Hamilton:) Cheers

Using app

6 months

Total reviews

1

Average rating

5.0