All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Sept. 30, 2021

Great app! Customer support is really responsive and helpful resolving issues. Thanks! Would definitely install again.

Store

ansioni

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

i used live chat and they were super helpful and resolved my issue. Very quick responses and solved my issue really quick

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Been using product personaliser for almost a year! Absolute game changer I hadnt needed customer support all this time but recently encountered an issue and got a response in under 30 seconds from Al Amin Khar who swiftly and conveniently helped us find a solution which allows us to generate additional revenue for our store!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Customer service was amazing , Shamsuddin Rony replied very quickly and solved all my issues. Happy customer

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

The app was easy to use, with lots of possibilities, affordable, support team was very helpful too.

Store

Cafuné

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 23, 2021

Great app and perfect and fast support with videos how to configure certain settings within the app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

This app is great for showing customers what their personalized items will look like, Of course with me being new I had some questions and I spoke with Piyal via chat. Customer support is very helpful and patient with me. I recommend this app.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Very fast and good support! I just installed the app and got instant help with modifications. So far so good.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I have used the app for 2 years, The app is working great, works stably. Very enthusiastic and fast support.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 21, 2021

Awesome customer support! The app is working great, they helped me fix the code very quickly and accurately, thank you

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Perfekt customer service, the app works very good. They did custom things for me. Thank you very much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Awesome customer support! The app is working great, Very good for my need on the POD store. Thanks a lot

Store

Regalo

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Shamsuddin Rony is the best and most patient person! I cant thank him enough for helping me sort out my website. My website wouldn't be half as good without all his help and guidence. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

慣れるまで設定は難しかったですが、商品オプションの追加アプリをいくつか試した中で、最も良い仕様でした。不具合もありましたが、サポート対応が良く、最終的に問題なく使えました。Thank you so much!!

Store

EARMIND

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Helped me ALOT! Great app with alot of functionalities. Seems complicated at first but don't give up. The customer service is outstanding and you'll see that you can do so much with it.

Using app

3 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 13, 2021

Very good product. And the support from their team is excellent, they have helped me out with a number of minor issues. Would recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Zepto are offering the only decent customiser/personliser on the market. Absolutely amazing customer support, especially if you catch them during Live Support hours. Shopify 2.0 brought many issues and they have been incredibly helpful and proactive in fixing them. The only issue, which is not a big one, is the native Browser upload used for images by customers - but I believe this is in their backlog as a possible future feature. All in all, absolutely amazing. Thank you, Zepto.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

This app is truly the best! Not to mention the best price, the most customizations but their support team is absolutely incredible! They were always so polite and helpful plus they respond anytime! I recommend this app to everyone! This will help your store so much!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Customer service is great. Went to chat thinking I was going to send an email and low and behold there was a person on the other end. Helped me with my issue quickly. Thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

I love this app and if you have any problems as I have on a number of occasions the help team is there instantly and sorts it straight away and they are always great to speak to. Well done!

Using app

About 2 months

Total reviews

4

Average rating

5.0