Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.7
feedback
1,097
chart
#559
All reviews
Rating Breakdown
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June 13, 2019
I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!
Thanks for taking time for review. Creating new product is a feature that you have activated. Please alter that . More details have been sent to your email.
June 5, 2019
The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed. I still believe the app can be improved in UX. But it is still a great for what it is.
Thanks for taking time for review. - This has never been happened and no one out of thousands store owner has never complained that . There is a bulk removing option you might have triggered - The UI has been improved and field title is replaced by label - The UI has been improved - Here is HOW PRICE INCREASE WORKS: https://doshopify.com/product-personalizer/help/how-options-with-costs-are-displayed-in-the-cart-checkout/ You need to set price option in your theme . Here is tutorial: https://doshopify.com/product-personalizer/help/price-per-option-theme-installation/ - This is a theme issue described here : https://doshopify.com/product-personalizer/help/incompatible-themes-price-per-option/ - The tag is created for technical reason to prevent the product being shown in the store. More details : https://doshopify.com/product-personalizer/help/hide-newly-created-product-by-the-app/ We are constantly updating our UI . As the app is a complex product building tool at first it may seem difficult to understand . Once someone is accustomed he/she will certainly enjoy it.
Dec. 21, 2018
Update... Finally had some time to dig into this app the other day and had a positive experience with it. I don't like that they don't have phone support but Saifullah was helpful and very attentive through email in helping me to get my first product launched. I'm not very technical so this stuff is hard for me but every question I had was responded to with a portion of the manual with where I could figure something out. Some things took a while to figure out (mostly because I'm not technical, partly because I think the manual was written by someone who is) but once I did figure them out it was impressive of how easy it was. There are some things I still can't figure out but I'm sure I will with Saifullah's help and I'll update once I do. Just tried to submit this as a 2 star review and it wouldn't let me. Not sure why. I downloaded this app a few days ago and am not sure what to think yet. I think it has what I want to use it for and they were quick in installing it on my theme, but I haven't been able to figure out exactly how to build a product the way I need it. I've sent 3 or 4 messages to their support to see if we can set up a support session to walk me through my first product and I haven't got an answer to that. Hoping I get some help and that it works out.
Nov. 2, 2018
I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.
Jan. 21, 2017
Good app and good and fast support. One area for improvement could be bulk editing though. Would make the process much faster =]