All reviews

Rating Breakdown

  • 5
    92% (1,052 ratings)
  • 4
    4% (42 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 90% (1,030)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2024

I do POD. I recently revamped my whole website. I feel confident since adding a preview to my POD product. Tech support was fast and excellent. They walked me through fixing my conditional issue. I like the app; it does not charge a per-order fee. It makes a huge difference to the bottom line.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

Our customers love being able to visualise their customised product, it really helps to differentiate our website in a competitive marketplace. Support is often very quick and if required the team will access our site to help fix the issue promptly, great if you’re a small business and lack technical confidence.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

So far so good

Using app

25 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Brilliant App

Store

EMEKS

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2024

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 10, 2024

There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive. I really recomand it

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

We have been using the Zpeto Product Personalizer App for a few years now at Stamp Lab (www.stamplab.com.au) to allow our customers to submit custom rubber stamp designs, and it has been fantastic! The app works seamlessly and provides a user-friendly experience for our customers. Our product range includes a variety of custom rubber stamps, and this app has made the customization process incredibly smooth. On the rare occasion that we have needed assistance, the support team has been extremely helpful and responsive. Their quick and efficient support has ensured that any issues were resolved promptly. We highly recommend the Zpeto Product Personalizer App to any business looking to offer personalized products. It has been a great addition to our operations and continues to meet our needs perfectly.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2024

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Flexible, fácil de usar, eficiente

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

Store

Eberjey

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Great product & great service. Costumers love it too.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Extremely responsive and helpful - some of the best customer service! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 2, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.

Using app

About 9 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

Using app

Almost 2 years

Total reviews

3

Average rating

5.0