All reviews

Rating Breakdown

  • 5
    93% (1,123 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 89% (1,082)
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5 / 5 Share

June 13, 2024

Extremely responsive and helpful - some of the best customer service! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 2, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc. The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2024

The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Nazirul has been so helpful helping me solve an issue I’ve been having.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana. La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo. En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando. Lo importante es que funciona muy bien y tiene un buen soporte.

Store

Nura

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 5, 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2026

Excellent support technique et réactivité ! "Je suis très satisfaite de l'aide apportée par l'équipe de support Zepto. Suite à un problème d'intégration complexe sur mon thème Shopify, ils ont su intervenir directement dans le code pour débloquer la situation. L'application est puissante et le service client est à l'écoute des besoins spécifiques des professionnels. Je recommande vivement pour les produits personnalisables."

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

I have been using this app for 3 years now and I cannot be happier about it.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Very happy with Product Personalizer. There is always a way to configure widget in a different way.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The Zepto Product Personalizer app handles my complex products. It is intuitive to use and the technical support is excellent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

very good customer support and quick answer. App works as it should be!!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

Using app

About 1 year

Total reviews

1

Average rating

5.0