Zepto Product Personalizer

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc. The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

Nazirul has been so helpful helping me solve an issue I’ve been having.

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Excellent support technique et réactivité ! "Je suis très satisfaite de l'aide apportée par l'équipe de support Zepto. Suite à un problème d'intégration complexe sur mon thème Shopify, ils ont su intervenir directement dans le code pour débloquer la situation. L'application est puissante et le service client est à l'écoute des besoins spécifiques des professionnels. Je recommande vivement pour les produits personnalisables."

I have been using this app for 3 years now and I cannot be happier about it.

Very happy with Product Personalizer. There is always a way to configure widget in a different way.

The Zepto Product Personalizer app handles my complex products. It is intuitive to use and the technical support is excellent.

Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify

The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.

very good customer support and quick answer. App works as it should be!!

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues. 1. Items are not appearing in cart 2. The enable customization button allows for customization even when deavtivated. 3. Some customers are not able to add items to cart. 4. I sent 2 requests for support and did not receive a reply on either. I would look elsewhere from my standpoint it look like app is getting deprecated.