All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2020

The app is doing all the things I need it to do, customer support are very helpful especially Abdullah Al Numan, I requested a lot of things and he was more than willing to help and very patient since I really didnt know what I wanted. I wish I can pick who will be my customer support, I will always pick Abdullah. Thank you so much Abdullah and the rest of the team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great APP and service. We have never have issues getting things resolved if we need help or things need fixing some reason. Great functionality once you learn how to really use it. When done right, it is a very affordable way to give your customers a great customization experience.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

Had issues with support at the beginning, but was able to get it solved. If you're having them install the app on your site, be sure you reach out to them to let them know you've granted access. Didn't know that this had to be done which caused some confusion. Really enjoying the app now that it's all installed. A lot of work on the front end to get options set up, but I'm pretty sure it will be worth it after all said and done.

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 5, 2020

Game changer app, customer support has gotten really good and price is not bad compare to all features it has. It has really help our business to do complex task really simple and easy. Like everything you can find little errors but they will definitely help.

Store

balcru

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Fantastic APP, Really flexible and is easy to use with a small learning curve. I trialled another App before this one that was ALOT more expensive, however, I chose this app, not because of the cost but because not only did it work better out of the box but the service is far far better. Abdullah is always really helpful and has always resolved any problem I have had quickly. So far so good. Excellent service every time and very very good app !!!!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Product Personalizer is a fabulous app! I am very impressed with the flexibility. The designers have thought of so many scenarios that had not even occurred to me. Also, the support staff is great. I receive quick responses to my questions. This product is highly recommended by my company.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Incredible app, and top service if you need any assistance with the app or customization of the functions and layout of the app on the userface of your store. Fast reply and top support!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Support team was very helpful, when I was having issues with the conditional logic. The product is great overall, but the real value is created in your awesome support function. I should've reached out before, but was glad once I did.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

This is a pretty cool app. There's a few glitches here and there and a few items they could improve upon, however, don't let that stop you. This app really allows for deep customization of items and it is laid out in a way that is easy to learn. I've recently contacted the devs for a little help, and they were back to me with a very helpful, detailed response in a reasonable time (less than a day for a non-urgent request). 5 Stars so far for customer service, 4 Stars for the actual product. 4.5 Stars Overall. Cheers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2020

This app has been so easy to work with. We are a custom product business. It was important to us when developing our new websites to have a product personalizer. This app is exactly what we needed and works great. Support was been very nice and helpful. We wouldn't recommend any other personalization app. This is it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

This app does it all. And the support is amazing. We were able to easily set up all our products with customization and sku linking. Orders come through complete and quickly. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

It's a complete app to customize the shopify products and you have a product personalizer department to help in the process. I recommend it

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

The app is exactly what we need for our client with a lot of customization needs! Thanks product personalizer team!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

I have used this app in two different Shopify stores, I love it! Customers love to see a live preview of their customizations! It's a great app!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Great App, Great Customer Service. I can only recommend this App. It makes customization so easy. I love it

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

The app does what it should, the live chat, however, does a lot more customers are appreciated Thank you very much, I haven't regretted the purchase

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Great app! Have been using for over a year and it does everything we need it to and more! Would recommend to anyone with customized products.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Amazing customer service! They were very helpful with setting up this app. I highly recommend them! Very happy!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Had a small problem with button looks on my theme, but the support team is there to help you set everything up the right way

Using app

3 months

Total reviews

2

Average rating

5.0