All reviews

Rating Breakdown

  • 5
    93% (1,123 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 89% (1,082)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2023

Great experience. All my questions can be answered quickly. Thank you so much help from A Z M Shamsuddin.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2023

Amazing Support + Just What We Needed For Our Personalized Products. Responsive, fast support and they went above and beyond what you would expect from an app developer in helping us implement this app for us. I find it really easy to set up new personalized products, I love how the conditional logic lets me create more advanced personalization options. I use this app on two of my websites now and highly recommend it.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2025

no hyperbole, this is the best team ive dealt with in 3+ years on shopify. They have a wonderful app They will listen and respond respectfully very quickly (within a few hours) They will help with dev/styling related issues, where as some app teams are very strict as to what they will help with. Overall i feel very happy and lucky as to of found this team and app. GREAT 5STAR

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2023

This is a great tool for personalized products and the support-chat is fast and really helpful - saved me a lot of time :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Very quick support via life chat, works perfectly for what we need and we are able to office customisable memorial plaques

Using app

1 day

Total reviews

4

Average rating

3.5

5 / 5 Share

March 29, 2023

Very fast customer service. Very friendly, it was asked back and forth for so long until all problems were solved very quickly. I am very satisfied with the app which offers a lot of possibilities.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

The best product personalizer we have come across... Makes the customer experiences 100 times better as they can see a preview before purchasing. We have worked with the Zepto team to make a few custom tweaks and they are awesome to work with. 100% recommend.

Store

Keel

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

We sell personalized products and use this Personalizer for almost all of them. We have tried some others before this, but this one was the best one we came across. The customer service is fast and reliable. If they are not in the live chat, you still usually get a response pretty quickly via email. Shout out to Muhtasim and the dev guys for your Sunday emergency support! They are always very helpful and could help me pretty much any problem we have encountered so far, and there were many. Thank you!

Using app

About 3 years

Total reviews

12

Average rating

4.3

5 / 5 Share

March 16, 2023

Très satisfaits de cette application qui présente beaucoup de fonctionnalités. C'est assez simple d'utilisation et le service support est très disponible pour nous aider. Je recommande.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 15, 2023

Great tool with many options for your custom products! Also were able to get great support to solve a few issues around how it looked on our site. nice!

Store

Byvoks

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

I've been using this app for 3 years and had "only" 3 problems. All were resolved very promptly and satisfactorily. Love it!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Excellent app, we were able to do all we wanted in terms of personnalization. We appreciate the strong customer support, and the ability to edit CSS Thank you !

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Applicazione molto completa per quanto riguarda il discorso delle personalizzazioni, si adatta bene anche alla visualizzazione da smartphone. Renderei solo la modifica dello stile del personalizzatore in front-end più facile da modificare per chi ha poche conoscenze nel campo. Per il resto l'app funziona bene, è il supporto è veloce ed efficiente.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Really great app, works excellent. I tried a lot of personalizer apps but this is by far the best one for our products. Also they have a great customer service, experienced and fast reply.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Was einen eigenen Shop angeht bin ich der Neuling schlecht hin. Diese App bringt genau das mit sich was ich benötige und auch wenn ich da nicht ganz verstanden habe wie es funktioniert hat, hat mir der Kunden Support (Shahariare Rahaman, Shahariare Rahaman und Shahariare Rahaman) super weiter geholfen. Falls was nicht so läuft wie ihr es euch vorstellt, schreibt dem Support und ihr werdet positiv überrascht sein^^. Grüßleee Franky UPDATE: Immer wieder komm ich mit den Shop und den Einstellungen an meine Grenzen, doch dank so einem hervorragenden Support, läuft alles wie am Schnürchen! Sofortige bearbeitung der anfragen, es wird sogar gecoded damit alles so läuft wie es benötigt wird! 1000 Danke an das Team! -------------------------------- When it comes to running my own shop, I’m a complete beginner. This app offers exactly what I need, and even though I didn’t fully understand how everything worked at first, the customer support (Shahariare Rahaman, Shahariare Rahaman and Shahariare Rahaman) helped me incredibly well. If something doesn’t work the way you expect it to, just contact support — you’ll be positively surprised ^^. Best regards Franky UPDATE: I keep reaching my limits when it comes to shop settings and configurations, but thanks to such outstanding support, everything runs like clockwork. Requests are handled immediately, and they even write custom code to make sure everything works exactly as needed. A thousand thanks to the team!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

the app works great - easy to install and great fitting in the template - support helps directly with questions, awesome

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

This app is the top choice for selling customized products and offers great value for money compared to other alternatives. After trying several applications, I found that this app was the only one that provided the best results.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Awesome Technical Support, i really recommend this app because if you have problems with the position of the Zepto App in your template, they can solve it and fast.

Store

WellMed

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

App works really well and the support team are responsive and helpful. I would recommend this app to others.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

Very helpful customer service. Quick response rate when I needed help updating the app to be in line with the new 2.0 version.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0