All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

May 4, 2020

We use this app on our site to offer custom made keypads. We have been using the app for over a year and its great. It gives us so much flexibility and the support has been great.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2020

I am having a great experience with this app. The features look great and is easily customizable. And the development/customer support team has been great as well -- so even if you don't have everything right out of the box, the support can help you get the right features you're looking for

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

I opened three different tickets/requests for bug fixes in my store. They all were related to formating. I got a response in less than 24 hours from support (Numan) and they were able to fix every detail as request in less than 48 hours. I was amazed at how quickly, the good service, and how great my store is looking now. I can say with confidence Product Personalizer is the best support and customer service I received. If you are looking for an app to customize products on your store look no further the app has everything and even if something is missing they will be able to help you quickly and will get you a solution. Best app in Shopify!!

Store

Pawls

Using app

About 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

April 27, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup....

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

Awesome App with awesome support team. The price of the app is super cheap compared to what you can do with it and they really take care of you if you need help. Numan did an SPLENDID job helping us getting EXACTLY what we needed (and it wasn't easy). He took time to understand our needs, talk to us the confirm his understanding of the situation and after a couple of hours he came back with an implementation that perfectly matched what we needed. I couldn't recommend it more (and I have tested like...5 other product customization apps!). Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

This app is a great product personalizer app! I have had it for about 4 years now and the product variations are endless. I've used their customer service more than once and they've always replied quickly and answered my questions. I recommend this app!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2020

Hola, animo a quien esté buscando una herramienta para personalización de todo tipo de productos para poder ofrecer a sus clientes una forma sencilla e intuitiva de comprar los productos personalizados, que pruebe esta app de Shopify, además tienen una atención de soporte exquisita. m, Saludos desde España.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

This app is by far my favorite. Super easy to navigate, works great for customers. Highly recommended!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2020

Great app. Very customizable. Excellent customer service. They are very responsive to all of the questions that I've had.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 27, 2021

Great reliability and performance. The support team is very proactive. The scalability capabilities they provide are very good too. Really nice, even when it has to be used into extremely customized themes.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Perfect app for personalize products through customer. Everything is good. Very helpful...thank you!!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Great app! I had a problem with the app on mobile initially but the support was also great and was able to find the solution to my problem.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

We are really satisfied with Product Personalizer! Saifullah has been a HUGE help for customizing and setting up our application. Highly recommendable

Store

Heyer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

We are using this app for all of our personalized products and it has been incredible the amount of control it offers. We have been able to flawlessly implement all of our design offerings from complex to monograms to file uploads. The support we received during set up was incredible. The developer is very responsive with fast and effective solutions. The app loads instantly on our product pages so far and offers many features to make it both desktop and mobile friendly. Very highly recommended!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

This app allows our customers to be able to see what they're wanting, on the screen right in front of them. It's simple to set up, more time can be invested to get more complex customisations working. The support team is also amazing, they are always willing to help and point me in the right direction to solutions. Thank you Product Personalizer!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

We are using this app for all of our products, as our product requires customers to fill in different forms, upload a photo and preview the photo in a nice mobile (and desktop) friendly environment. It's amazing how many options you have. Even more amazing is the customer support. Brilliant. We had a few (special) requests that were done for us pretty quickly. They went the extra mile for us, and we can definitely recommend!

Using app

Over 1 year

Total reviews

22

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Love this app, makes personalising products so much easier, so many functions and the support team are spot on and help with any issues you have. For the price its well worth getting this!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, For some server schedule maintenance the issue had arisen. The issue has been solved now. Hope you consider this issue and update the review

5 / 5 Share

Jan. 20, 2020

This app is great and the support team is incredible. Easy to use and intuitive interface. I highly recommend Product Personalizer to any shopify merchant looking to add personalization to their products.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

I use this app for personalised bonbonnieres. My customers are able to see exactly how their product will look before making their purchase. This helps with increasing conversions. I absolutely love this app and would give it 20 stars of I could. It integrates well with my website and hasn't caused me any issues like some other apps have. It's a very sophisticated app. I have reached out to support numerous times for some guidance (the app is easy to use but my needs are much more complex than the basic colour change or text field etc) they respond quickly and always accommodate to my needs. I also sought the service of an expert developer through this app, he went above and beyond to get me on board. I just told him what I needed and he made it happen each and every time without fail, excellent customer service, outstanding expertise and 100% satisfaction with the results. I highly recommend this app I can't fault it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

This app was exactly what we were looking for. Installation was easy, documentation is very good and we were up and running in no time. The support team is very good as well. We had an issue (conflict) and they worked with us on a method to get it rectified without modification. Now that's service! This is a very versatile app for personalization retailers and you simply cannot beat the price. Highly recommended! ~Axe Head Threads

Using app

Over 4 years

Total reviews

1

Average rating

5.0