All reviews

Rating Breakdown

  • 5
    89% (917 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

June 1, 2024

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2024

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2024

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 2, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Customer service is outstanding. Fast and straight-to-the-point response, ,clear instruction with video tutorials.

Using app

About 9 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

April 27, 2024

I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2024

A fantastic application for stores selling customizable products. Although I had a few small requests, the support team enthusiastically assisted me according to my requirements. Thank you so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

I recently had the pleasure of using this app, and I must say, I'm thoroughly impressed. The app's user-friendly interface makes designing custom products a breeze. I had a few questions about customization options, and their team was not only quick to respond but also went above and beyond to ensure I was satisfied. Their attention to detail and commitment to customer satisfaction are truly commendable. Highly recommend for anyone looking to create personalized products. Zepto has earned a loyal customer in me.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc. The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2024

Excellent service. I am very satisfied with this personalization app.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2024

The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

I have a store with over 1000 products and found Zepto through a product demonstration on YouTube. My focus in 2024 is to do more personalizations on my store but my challenge has been finding a Shopify App that can do this easily. The app is by far the easiest to use I've come across and has options that make your work efficiently like creating image or color libraries that you can re-use, and multiple image swatches, upload buttons for users, pop-up or live preview. The only thing this product needs to be the very best is to have the base product image included in the cart preview. Currently only the "print file" that goes to production is previewable in the cart. Finally, customer service is very responsive and willing to visit my product page to review my request and even offered to connect to my store with admin rights to deep dive some of my request.

Store

RVRNT

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Customer service is top notch! Love the way that I can show customers a live preview of how their product will look

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

GREAT

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Nazirul has been so helpful helping me solve an issue I’ve been having.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana. La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo. En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando. Lo importante es que funciona muy bien y tiene un buen soporte.

Store

Nura

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2024

Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Un grand merci à l'équipe technique qui a su m'apporter les éléments de réponse dont j'avais besoin pour créer des propositions de gravure sous différents aspects. Ils sont très réactifs et très professionnels. J'apprécie énormément et je recommande vivement zepto pour module de gravure sur shopify.

Using app

Over 1 year

Total reviews

2

Average rating

5.0