All reviews

Rating Breakdown

  • 5
    93% (1,124 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 89% (1,083)
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5 / 5 Share

Jan. 23, 2021

A very useful and powerful app for offering customers multiple personalisation options, in a variety of different formats.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

I was more interested in something robust which this App certainly is. So much so that I ended up with a configuration challenge I just couldn't figure out. I wrote the developer and he had me fixed up real fast with clear to the point graphics. If you are tired of apps that promise the moon including "easy setup" and then prove useless because of a gotcha, I suggest giving this one a try. It seems to be capable of handling just about any product personalization a merchant may require.

Using app

3 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Dec. 28, 2020

Great Customer Service Helped me with an issue i had with configuration Highly Recommended Response time was pretty quick A++

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

The app is great, lots of flexibility, and the support has been excellent. The 3 times i've asked a question or needed help with the app, they've replied and changed whatever i needed on the app overnight. A++

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Our shopify store is using Product Personalizer. We are very happy within its features and customer service. The team responds to our queries super fast.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

The developers were really helpful in helping me set up different customisations for variants of the same product and also personalising the "Personalise It" button to match the store's look. I'm very grateful for their assistance! The app works really well too. Thank you :)

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The app has great flexibility and we were able to personalize it for our needs. Tech Support is always timely and able to fix any issue or answer any question. While it's not perfect, there is always room for improvement, it has been a valuable investment.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Had some issue with the ATC event of the facebook pixel is fired twice. Reached out to the support and they solved it within 1 business day. Can 100% recommend this App, works as expected!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I use this app for all my customization needs. It handles a lot of products and is very robust. The customer service has been great too! Very responsive. It does take some time to learn. I highly recommend. You won't be disappointed.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

We have only just started testing this app but so far am extremely impressed. Shahariare has been so helpful and has made the install process super easy! This app allows our customers to personalise their product live on screen - which is fantastic!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

Edit: I have since received the customer support that I required and all of my questions and issues were answered and resolved. VERY satisfied! This app is excellent and exactly what I needed. On this basis alone it would be worth 5 starts. However, the app is a little difficult to use and the customer service is absolutely atrocious. When contacting support with a detailed question regarding some function of their app, I don't receive a detailed response in return, all I recieve are single sentence replies which make absolutely no sense to me. This hasn't happened just once, it's happened EVERY time. I'm not been hyperbolic! This is both unacceptable and infuriating beyond belief!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Love the app. Very easy install and integration with Shopify. All features easy to customize and good flow.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Great support when I reached out with a small issue. App works as expected and is easy to set up. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Great app, fully featured. And the support is great. They were very responsive in resolving some little problems that i had.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Great app ... even better with the latest UI update. Been using the app for 4 years. We have just launched a new product range with very different personalisation requirements. Sakib has been really helpful suggesting different options and helping us implement them. Thank you !

Using app

About 4 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Extremely feature-rich application for every possible use and absolutely amazing support. Even solved regular Shopify theme issues the App had nothing to do within >10min after writing them. If you happen to have any problems with the app, don't hesitate to contact the support!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Product Personalizer has dramatically improved our product personalization experience for our customers! We are extremely happy with the app.

Using app

22 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Love this app, we use it on the most of our products - Thanks for fast and great support! Its easy to use and new features all the time!

Using app

Over 1 year

Total reviews

4

Average rating

3.3

5 / 5 Share

Nov. 4, 2020

perfect product, after testing out 2-3 other programs for the same task, i finally came to Personalizer, and with help from GREAT support i got it to do exactly what i wanted. amazing product, thanks. we love you stuff. And a special GREAT thanks to Abdullah Al Numan, for his endless help and great service. Thanks

5 / 5 Share

Nov. 2, 2020

Endless possibilities with an impressively complex set of rules and structures, better yet, if you can’t figure it out, they’ll help you. Very excited to be rolling this out soon!

Using app

2 months

Total reviews

18

Average rating

4.4