All reviews

Rating Breakdown

  • 5
    93% (1,124 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 89% (1,083)
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5 / 5 Share

Oct. 15, 2020

Gets the job done. Good support............................................................................

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

We like the app, it works very well.... and the support is great (however we would suggest improving communication when they are working on an issue next time)

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 14, 2020

The product is good but I decided not to use it. Customer service is fast and responsive which I appreciate!

Using app

About 2 hours

Total reviews

8

Average rating

4.8

5 / 5 Share

Sept. 16, 2021

This app allowed me to show a live preview of monogram customization to my customers which brings so much convenience for them. Although there were a few flaws while using the app which they can improve on, their customer service was great in helping me solve most of my problems.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great APP and service. We have never have issues getting things resolved if we need help or things need fixing some reason. Great functionality once you learn how to really use it. When done right, it is a very affordable way to give your customers a great customization experience.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 11, 2020

Had issues with support at the beginning, but was able to get it solved. If you're having them install the app on your site, be sure you reach out to them to let them know you've granted access. Didn't know that this had to be done which caused some confusion. Really enjoying the app now that it's all installed. A lot of work on the front end to get options set up, but I'm pretty sure it will be worth it after all said and done.

Using app

15 days

Total reviews

5

Average rating

3.0

5 / 5 Share

Oct. 5, 2020

Game changer app, customer support has gotten really good and price is not bad compare to all features it has. It has really help our business to do complex task really simple and easy. Like everything you can find little errors but they will definitely help.

Store

balcru

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2020

This app has been so easy to work with. We are a custom product business. It was important to us when developing our new websites to have a product personalizer. This app is exactly what we needed and works great. Support was been very nice and helpful. We wouldn't recommend any other personalization app. This is it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

This app does it all. And the support is amazing. We were able to easily set up all our products with customization and sku linking. Orders come through complete and quickly. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

The app is exactly what we need for our client with a lot of customization needs! Thanks product personalizer team!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

I have used this app in two different Shopify stores, I love it! Customers love to see a live preview of their customizations! It's a great app!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

The app does what it should, the live chat, however, does a lot more customers are appreciated Thank you very much, I haven't regretted the purchase

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Super guy, extremely patient, helped me out in understanding mobile personalisation, 10 on 10 on every account!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Nous aimons beaucoup cette app. Simple d'utilisation, elle permet des réalisations très design. Le support est réactif et performant et sympa en plus ;) Je recommande. English : We really like this app. Easy to use, it allows very design achievements. The support is responsive and efficient and also nice;) I recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

-Very helpful application in many option and details that can help you with every product -excellent customer service thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service.

Using app

22 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Aug. 5, 2020

I use this plugin to complete my custom product page. Despite many problems, they worked very hard and helped me solve them in time. thank you very much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

We use this app extensively for heavily customized jewelry and keepsakes. Support is getting better and better - the addition of live chat support inside the app makes a huge difference! My only complaint is that past updates to the app got pushed out without any notice and sometimes cause problems. We really need a way to control the release of updates so we can test them before they get deployed to our production site. Support has improved significantly in the last few months and I have been assured that the update process is going to get better. From a functionality standpoint, this is definitely a 5 star app. If updates continue to cause issues, I'll have to come back and dock some points though.

Using app

Over 1 year

Total reviews

1

Average rating

5.0