All reviews

Rating Breakdown

  • 5
    93% (1,124 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 89% (1,083)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2021

Great reliability and performance. The support team is very proactive. The scalability capabilities they provide are very good too. Really nice, even when it has to be used into extremely customized themes.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Perfect app for personalize products through customer. Everything is good. Very helpful...thank you!!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

We are using this app for all of our personalized products and it has been incredible the amount of control it offers. We have been able to flawlessly implement all of our design offerings from complex to monograms to file uploads. The support we received during set up was incredible. The developer is very responsive with fast and effective solutions. The app loads instantly on our product pages so far and offers many features to make it both desktop and mobile friendly. Very highly recommended!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

This app allows our customers to be able to see what they're wanting, on the screen right in front of them. It's simple to set up, more time can be invested to get more complex customisations working. The support team is also amazing, they are always willing to help and point me in the right direction to solutions. Thank you Product Personalizer!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

We are using this app for all of our products, as our product requires customers to fill in different forms, upload a photo and preview the photo in a nice mobile (and desktop) friendly environment. It's amazing how many options you have. Even more amazing is the customer support. Brilliant. We had a few (special) requests that were done for us pretty quickly. They went the extra mile for us, and we can definitely recommend!

Using app

26 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

This app is great and the support team is incredible. Easy to use and intuitive interface. I highly recommend Product Personalizer to any shopify merchant looking to add personalization to their products.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

This app was exactly what we were looking for. Installation was easy, documentation is very good and we were up and running in no time. The support team is very good as well. We had an issue (conflict) and they worked with us on a method to get it rectified without modification. Now that's service! This is a very versatile app for personalization retailers and you simply cannot beat the price. Highly recommended! ~Axe Head Threads

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

Amazing app, quick and efficient customer support! What more can you ask for? Strongly recommend Product Personalizer!

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 17, 2020

This app is really great and has helped adding custom engraving to our offering very easy. The support is helpful and quick as well!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

One of the best apps i have come across on Shopify! The app works excatly how you want it with the live feed product customization

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

The customer service is great at responding to inquiries & fix issues. The app has a lot of options that we are able to use, it's a little bit of a learning curve if you're trying to do something very complicated, which we have on our site.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thanks for taking time for review. The letter spacing and size depend upon your font. You can check our demo site the monogram is consistent regardless of letter. Please contact us at [email protected]

5 / 5 Share

Dec. 24, 2019

This app is perfect!The customer service is very patient and professional!It has solved all my personalization problems!

Store

AZXCG

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

This app is really helpful for simple to more complex customization. Installation may not be available right away for several themes, but their customer support is very good and will help you get the app working for you.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

This is truly the best customization app I've tried. Very straightforward and the support is incredible.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2019

I'm very pleased with Product Personalizer!! I'm a web designer and I was setting up a complex monogram for my client. Numan from Product Personalizer helped me set up the monograms and guided me with direction and he helped on the backend. 5 star service and support! I couldn't have set up this monogram shop without Numan!! Highly Recommended!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

This app is a really awesome piece of software for such a great price. We replaced a $600+ a month software with this app and find it to have many more features and is easier to use for our customers! They are also constantly adding new features, which is great. There can be a bit of a learning curve in setting up highly complex products with dependencies, but I have been able to make very customized products due to the feature set available. Highly recommend.

Store

Caspari

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

This app helped provide seamless add on and personalisation. The creator of the app helped improve the app to create a high-quality solution. With the new changes, the app gets 5/5 stars.

Store

Jibbon

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

We have been using Bold Options for the last 5/6 years, although we were happy with this solution our customer were asking for preview. This app is light years ahead of any option apps available today on Shopify. The app works as advertised, does not crash and is straightforward. The help files are very detail and easy to use. Unfortunately the function that add a cost to an option needs to be coded in house, this can be a little overwhelming if working with codes scares you. Laguiole-Imports.com

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 24, 2019

Absolutely a fantastic app that has transformed our customer experience. We sell customized fingerprint jewelry and being able to see custom inscriptions "engraved" on the piece as they type - even curving text around the inside of a ring! - is so helpful for our customers. It also handles the addition of accessories, like a chain, a birthstone charm, a premium bail, etc., and shows those additions dynamically on the product photo. The ability to use conditional logic to show/hide different options is also key, allowing us to be really flexible in how we set up our products (see https://legacytouch.com for examples of what is possible). A little bit of a learning curve, sure; but, that generally comes with the territory when you have lots of flexibility and options. Support, in general, is really good. Not super communicative, but very willing to implement special requests and troubleshoot bugs in a timely manner. I do wish there was a better way to handle deploying bug fixes and code updates - those generally get pushed to our production site without notice and have occasionally caused issues. But overall, we are very pleased with this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

There aren't enough stars for how helpful the support tech was. I wanted a complicated feature added to my page and he fixed it in moments. Friendly, patient and totally proficient. AMAZING!!!

Using app

12 months

Total reviews

1

Average rating

5.0