All reviews

Rating Breakdown

  • 5
    93% (1,124 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 89% (1,083)
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5 / 5 Share

Oct. 8, 2019

There are some features that we cannot modify by ourselves , however the support is always there to help : Saifullah answers and resolves our issues so quickly and efficiently ! We couldn't ask for better support !

Store

waekura

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

I used this app to add plant options for our products plant ionizer. It's exactly what I wanted. I faced a problem during the process but they helped to solve it. Now everything runs perfectly!

Store

Zero2.5

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

I've been using this app for many years and can highly recommend it. The support team and developers are always available to answer questions and jump in to fix any bugs that may arise. The developer knows his stuff and is committed to making it better. The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store. In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed.

Using app

Almost 6 years

Total reviews

18

Average rating

4.7

5 / 5 Share

Sept. 30, 2019

This app is perfect for our store, many options to customise and the customer service is attentive.

Using app

About 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 12, 2019

What can I say? I have compared and tested a few other product personalizer Apps, but found this one to be head above the others. The ease of configuration, the ability to preview and custom price every customization is just amazing. This product is really worth every cent and I will highly recommend this for anyone who wants to have a world-class product personalizer at an affordable price. We had some issues, as with any app and which anyone can testify to, but the support has just been outstanding. Tonight, the entire team attended to an issue we had, we communicated over Skype, I was able to share some frustrations and the team really stepped up. Within an hour, my issue was resolved and I am glad I selected to partner with this great company.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2019

Amazing job. Numan helped us a lot! He did a really good job. And till now, this app meets our requirement! Thanks

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are sorry to hear you are having some trouble. Here is how price increase works : http://productpersonalizer.com/how-options-with-costs-are-displayed-in-the-cart-checkout You are suggested to use method one . Also we have edited your theme. Can you please check?

5 / 5 Share

Aug. 29, 2019

shop is not live yet, so can´t say if customers love it like I do. I think Saifullah just improved the apps performance significantly a few days back. Love it even more now.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Fantastic service, easy installation, and all features seem to work great out of the box. Some of the UX / UI could be improved in my opinion, but no deal breaker at all.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

I've been using this app for a year and it's been nothing short of amazing. it has all the options you need and very professional and aesthetically pleasing. furthermore, when I wanted to rearrange a button and change some settings (which support doesn't have to do) they did it for me anyway and this has made me very happy as usually you would have to get someone who knows code to do this. Overall a very good app, highly recommended and I will continue to use it.

Using app

12 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 17, 2019

Really great app! Would highly recommend. And Saifullah is brilliant at customer service. Always timely with responses and very helpful solving any glitches.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2019

This is the best app with the best service! Support always responds fast and I can't think of a feature this app doesn't offer. There is a learning curve to using the tool but it is well worth it!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2025

Very patient and helped so much!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2019

This app was built for something different than what I utilized it for. I was able to build a type of "builder" for my products. Any snags that I ran into the developer was quick to help me. Very responsive. The app works great!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Hi Guys, been using the app for years on two of my stores and had no issues

Using app

Over 8 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

*UPDATE* I have gotten in touch with the programmer and he has been helping me learn the program. We went ahead and got a subscription. I think this app will work well for our needs. The app has a bit of a learning curve but once you figure it out it's pretty straightforward, and does a nice job. I think this app has huge potential, and i got started using the info they provide in the documentation. But unfortunately I can't get any support from the developers. They won't return emails with seemingly easy questions. I will have to look for another app.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2019

Excellent app, Excellent support, Excellent features, Excellent price! Some users may need to take time to get familiar with it, but if you do, you won't regret it.

Using app

16 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 7, 2019

This is a great app if you have a lot of custom options on your products. I have been looking for an app, I was using Product Customizer. It was ok for simple customizations, but limited in it's features. Product Personalizer has a lot more you can do, and I like that you can use images to show the different options. It's a little tricky to learn at first, but once you get it it's easy to work with. There are a couple little glitchy things, but nothing major so far. It seems like the developers are working to improve the app and they were very quick to respond to me questions.

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 7, 2019

Very good application and super fast costumer support, very professional, i recommended it. Thank You for your help :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

So far this app is great, Perfect for my customers to design custom items, I've been wanting something like this for years and now I finally have it. Easy to upload fonts too!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2026

Un excellent module super-puissant !! Permet de faire de la personnalisation et de l'aperçu en live sur les produits, avec une multitude d'options très utiles ! Exactement ce que je cherchait ! :-) Et de plus, SAV très réactif si besoin

Using app

Over 7 years

Total reviews

2

Average rating

5.0