All reviews

Rating Breakdown

  • 5
    89% (917 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Feb. 22, 2024

I have been using this app for 3 years now and I cannot be happier about it.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

App has been very good - Most everything we need to customize our entire product line.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 8, 2024

The Zepto Product Personalizer app handles my complex products. It is intuitive to use and the technical support is excellent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Be prepared to manage a lot of options but by far the most versatile configurator I've used for Shopify

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

The app is great and the customer support is was high quality. Super easy usability and we believe our customers with think the same.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

very good customer support and quick answer. App works as it should be!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

This app is the absolute best app in the app store! You get SO much value for money in all the features you get for the price. It is super easy to set up and use and if you have problems or don't understand something then support are really helpful and respond fast too. The best thing is that this app is perfect for my personalized products and increases conversion because my customers can see exactly what their product loos like. You will not regret adding this app to your store!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Nice improvements since it started, the new interface is way better. The team is super reactive! If we could just add some more information in the configurator, such as weight, for our customers to be aware of the weight saving depending on different options. For sports equipment, this would be great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues. 1. Items are not appearing in cart 2. The enable customization button allows for customization even when deavtivated. 3. Some customers are not able to add items to cart. 4. I sent 2 requests for support and did not receive a reply on either. I would look elsewhere from my standpoint it look like app is getting deprecated.

Using app

Over 3 years

Total reviews

5

Average rating

4.4

Developer Reply

Thanks for your review. Please email us at [email protected] as we received no message regarding your issue.

5 / 5 Share

Jan. 12, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Amazing what you can do.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

AMAZING SERVICES IF YOU GOT ANY PROBLEMS THERE HERE FOR YOU IN LESS THAN 3HOURS AMAZING SAV AMAZING WORK AMAZING TEAM THANK YOU, WISH U ALL THE BEST AND KEEP GOING TO PROVIDE SUCH A GOOD APP THANK

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Disponibili e pronti a risolvere i dubbi nella configurazione. Ottimo servizio post vendita, continuate così.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I was having issues due to a setting I accidentally input, but Muhtasim was able to locate the issue and help me resolve it to get the app working properly in my store. There's a learning curve to the app, but once you get it going it's really neat and works very well

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

great app and customer support

Using app

23 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Sorry For Inconvenience. Due to Google chrome change this function was not working properly. We have pushed a fix and the stroke is working as expected.

5 / 5 Share

Dec. 13, 2023

Zeer behulpzaam en reageren heel snel!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

the app is wonderfull but there are some bugs in the sistem they make me waste time at work!!! it is difficult to understand how it work but the chat assistants immediatly resolve doubts

Using app

13 days

Total reviews

1

Average rating

2.0