Zepto Product Personalizer

I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!

Really great app! Would highly recommend. And Saifullah is brilliant at customer service. Always timely with responses and very helpful solving any glitches.

The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed. I still believe the app can be improved in UX. But it is still a great for what it is.

This is the best app with the best service! Support always responds fast and I can't think of a feature this app doesn't offer. There is a learning curve to using the tool but it is well worth it!

We use this app on my site and it would be nice if the support was better. They have an email but they don't always respond and when they do it is weak. For a paid app I am pretty disappointed. We are launching our new site with a different app next month.

Very patient and helped so much!

This app was built for something different than what I utilized it for. I was able to build a type of "builder" for my products. Any snags that I ran into the developer was quick to help me. Very responsive. The app works great!

Hi Guys, been using the app for years on two of my stores and had no issues

We have been using this app for 7 years now. It has grown and evolved and really allows you to do so much personalization. There's a little bit of a learning curve when you first start, but don't worry. It's pretty easy to figure out. And if you have any questions, they have excellent customer service! They have many training videos and instructions. And today I got an answer to my problem incredibly quickly. They even sent me a video made with my own product to show me changes I needed to make. I do recommend!

Excellent app, Excellent support, Excellent features, Excellent price! Some users may need to take time to get familiar with it, but if you do, you won't regret it.

This is a great app if you have a lot of custom options on your products. I have been looking for an app, I was using Product Customizer. It was ok for simple customizations, but limited in it's features. Product Personalizer has a lot more you can do, and I like that you can use images to show the different options. It's a little tricky to learn at first, but once you get it it's easy to work with. There are a couple little glitchy things, but nothing major so far. It seems like the developers are working to improve the app and they were very quick to respond to me questions.

Very good application and super fast costumer support, very professional, i recommended it. Thank You for your help :)

So far this app is great, Perfect for my customers to design custom items, I've been wanting something like this for years and now I finally have it. Easy to upload fonts too!

Un excellent module super-puissant !! Permet de faire de la personnalisation et de l'aperçu en live sur les produits, avec une multitude d'options très utiles ! Exactement ce que je cherchait ! :-) Et de plus, SAV très réactif si besoin

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

UPDATED REVIEW I have to let everyone know that in fact there was some sort of glitch with my theme and the support in getting that resolved, once we all realized what the glitch was - was prompt and complete. I'm excited to keep building my store and I'm so grateful for this app! ************************************************* I think I might really love the app but in asking for support the answers are really incomplete. The app has many capabilities -- but getting it dialed in continues to perplex me. I've asked for screen shots, I'm hopeful they will arrive. Still trying to work it out -- fingers crossed I can get it resolved.

I was working late at home updating some of my products, I found that it was taking a bit too long to change from product to product. So i emailed a quick video to the guys and asked for a "Next Product" button - within 1hr I had a response and the button magically appeared which helped speed up my nights work. brilliant stuff

The service on this app is fan-tas-tic! We tried out a few personalization apps, and this was the one which had the most useful features and smoothest usability. There were a few features that were missing, or perceived as broken, but they were quickly resolved with a short email to the developer. There were some updates to the app while we were in development, which ended up making its capabilities much stronger, so we know it is actively being improved upon. Would highly recommend.

This app just keeps getting better and better. Loving the updated interface, conditional logic, and we're now taking advantage of the image upload feature, which I hope will be exciting for our customers too. Support is responsive and helpful. Highly recommend this app for any store offering personalized products!

We were initially excited about the app because it did most of what we wanted. However it has a habit of freezing up and we can't upload large photos. Support has been of minimal help. Thanks Blake