Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.9
feedback
1,033
chart
#265
All reviews
Review RSS Feed
Aug. 25, 2025
Zepto Product Personalizer has by far been the best customization app to use that I have tested for my store. After watching all of the tutorials I was stuck on one hang up because I had originally set up a customization feature wrong so I reached out to customer support. They replied quickly, and even made a video tutorial explaining how to do what I was trying to do. Extremely helpful! I have chosen to go with this app for my customization needs on my Shopify store as it has been a much smoother process than the rest of the apps that I tried and has exceeded my expectations.
Store
My Store
Using app
4 months
Aug. 25, 2025
I've tried so many apps with so much promise but no delivery, this is the first app that actually works and I am extremely satisfied with the customer support!
Sept. 16, 2025
Very responsive and helpful support team. They quickly identified and fixed my issue. Highly recommend this app!
Aug. 25, 2025
Strong app with a lot of capabilities. Tech support is very responsive and knowledgeable. The only real limitations (at the time of this review) is that once added to cart, personalized items cannot be modified meaning if you make a mistake, you have to delete and start over. They also cannot be "used as a template" to create another item from the cart when making multiple items containing slight modifications to the personalization. Those two features would make this a 6 star app! Otherwise a solid option to add personalization to your website!
Aug. 25, 2025
Aug. 21, 2025
Es super buena la app permite buen uso e integracion si no tienes conocimientos, el equipo de soporte te resuelve cualquier duda y te guia a traves de cada paso
Aug. 21, 2025
I had Nazirul as my support person, and honestly, he was amazing. He was so patient and really took the time to walk me through everything step by step. The team got back to me quickly, sent over videos, and made sure I understood what to do. What I really appreciated was that Nazirul didn’t just fix things for me—he also showed me how I could handle some of the smaller fixes myself. And when it came to the bigger issue, he jumped right in and got it resolved. The app itself is also great—super easy to use and exactly what I was looking for. But what really stands out for me is the customer support. Not every app has this kind of care behind it, and that honestly makes all the difference. It feels like they truly want you to succeed.
Aug. 19, 2025
I’m very impressed with the support I received. The staff was patient, clear, and quick to respond to my questions. They explained the steps in detail and guided me until my issue was solved. Thank you so much for the professional and friendly service!
Aug. 17, 2025
The support team is amazing and walked me through everything to solve all of my problems right away.
Aug. 15, 2025
Very Helpful Customer Service!
Using app
About 2 hours
Total reviews
2
Average rating
5.0